Service Desk Analyst jobs in Silver Spring, MD

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SERVICE DESK ANALYST 2

...

CompanyIntuit
AddressWashington, DC
CategoryInformation Technology
Date Posted 2 weeks ago See detail

Service Desk Analyst 2

Intuit

Washington, DC

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Service Desk Analyst (SDA)

Gtsc-Talent Solutions

Arlington, VA

Answer Help Desk phones and provide Tier I support to users on a variety of issues. Responds to telephone calls, email and personnel requests for technical support. Log and prioritize calls and provide reports as required on Servi...

Service Desk / Help Desk Analyst - Active Top Secret required

General Dynamics

Washington, DC

You act as the first point of contact for our government client and exhibit the exceptional technical and customer service skills to resolve issues as quickly and efficiently as possible. You act as the first point of contact for...

Help Desk Analyst L2 New

Stefanini Latam

Washington, DC

$36.8K - $46.6K a year

Brindar soporte tcnico de primer nivel a los usuarios finales por telfono, correo electrnico o en persona. Solucionar y resolver problemas de hardware y software, incluidos equipos de escritorio, porttiles, impresoras y dispos...

Customer Service/Help Desk Representative

Itegrity, Inc.

Silver Spring, MD

$45,000 - $50,000 a year

Ability to quickly learn how to use new software. General computer skills such as MS Office are required. Excellent phone skills Excellent Customer Service Skill Ability to go in to the office in Silver Spring, MD, up to 2 days pe...

Service Desk Support Specialist

Key Concepts Knowledgebase Llc

Bethesda, MD

$45.6K - $57.8K a year

Key Concepts Knowledgebase, LLC., is seeking a Service Desk Support Specialist to join our team working with a high-visibility customer for a project at a large NIH support organization. The successful candidate will have a solid...

Health Services Analyst

Booz Allen

Bethesda, MD

$73,100 - $166,000 a year

3+ years of experience in health data analysis 3+ years of experience with a standard coding language, including SAS, R, SQL, or Python Experience with formal health policy or health program evaluation, including the use of quasi-...

IT Service Desk Technician

Zolon Tech Solutions Inc

Washington, DC

$53k-67k (estimate)

Dice Id: zolva001. Position Id: 8272940....

Tier 1 Service Desk Technician - HYBRID

Rcg Inc

Washington, DC

$46.8K - $59.2K a year

Must live within 50 miles of Washington, DC and have the ability to work onsite as needed.. Service Desk technicians provide customer service support during their designated shift, by responding to IT issues, requests for service,...

Service Desk Technician (5064)

Metrostar

Washington, DC

$52.5K - $66.5K a year

You'll work with team members to provide Tier 1 and Tier 2 customer support. You'll also provide operational support to the National Security Council. You'll provide day-to-day support of multiple classified networks. To be consid...

Manager, Information Technology Service Desk

Aha - American Hospital Association

Washington, DC

$106,000 - $132,000 a year

Align with industry best practices and identify opportunities for process improvements and efficiencies within the IT Service Desk. Troubleshoot, diagnose, and resolve technical problems in a diverse technology ecosystem across mu...

Service Desk Specialist

Inserso

Washington, DC

$39.5K - $50.1K a year

Answer phones or respond to email requests and create incidents using DOJ OJPs ITSM systems (ServiceNow) and maintain them through resolution. Provide prompt and courteous customer service. Update Asset Management records for use...

Service Desk Lead

Jcd Staffing Llc

Washington, DC

$105,000 a year

U.S. citizenship is required. Ability to obtain and maintain a Public Trust clearance as required by contract. This position is onsite at designated DOJ locations based on contract requirements. Bachelor's Degree with 5+ years' re...

IT Help Desk Analyst - NAVSEA Chief Information Office

Synchron, Llc

Washington, DC

$57.8K - $73.2K a year

Active Secret Clearance. Minimum three years of IT Helpdesk experience. Possesses analytical and problem-solving skills for both technical and business-related matters. Strong communication skills. Knowledge of DoD/Navy program ma...

Service Desk Technician

Na Ali'i Consulting & Sales, Llc.

Washington, DC

$52.2K - $66.1K a year

Web Application Support: Provide technical customer support for the daily operations and training of web-based applications to customers at different levels of IT knowledge as well as different levels of seniority, from junior leg...

Help Desk Analyst

Sparibis

Washington, DC

$62K - $78.4K a year

Experience operating or supporting SCORM-compliant Learning Management Systems; especially experience with the Seaware LMS that supports training at the Navy Undersea Warfare Center (NUWC). Customer service focused with ability to...

6+ Years in Help Desk Analyst - Washington DC (onsite)

Capitaltechsolutions Inc

Washington, DC

$22 - $25 an hour

8 hour shift. troubleshooting complex software related issues: 3 years (Preferred). Knowledge of Microsoft Office Suite: 2 years (Preferred). make nontechnical users comfortable with complex concepts: 3 years (Preferred). install,...

Help Desk Analyst

Trillion Technology Solutions

Washington, DC

$52.1K - $66K a year

2-6 years of experience providing Help Desk support Associate or bachelor's degree preferred. Experience with ServiceNow preferred. Provide Tier 1 and Tier 2 support All incidents escalated to Tier II must contain details of troub...

Help Desk Analyst

Majus Consulting

Washington, DC

$47.1K - $59.6K a year

Respond to service requests via telephone, email, or in-person to resolve reported issues promptly.. Utilize automated remote-control software for efficient issue resolution. Triage and escalate service requests. Log and track ser...

Service Desk Manager

Geologics Corporation

Washington, DC

$72.00 - $82.50 an hour

A Bachelor's degree in Computer Science, Information Systems or related field and at least 6 years of position-related work experience, or equivalent position related work experience. An active Secret clearance with the ability to...

Help Desk Analyst

Nasscomm

Washington, DC

$30 - $40 an hour

No more than 3 years experience in Help Desk setting. Basic computer skills including working with MS Word, MS Excel, MS PowerPoint, Google applications (Gmail, calendar, Google Docs, Google Sites), and databases. Ability to prov...

Help Desk Analyst 2

Sehmi Enterprise Inc

Rockville, MD

$41K - $51.9K a year

Answer Help Desk phones and email inquiries and provide Tier 2 Support to internal users on a variety of issues. Respond to telephone calls, emails, and personnel requests for technical support. Documents, tracks, and monitors req...

Security Support Services (Accession Suitability Office) Analyst

Dawson

Arlington, VA

Use Recruiter Zone (RZ) RZ, Defense Information System for Security (DISS), iPERMS and RDMS concerning submitted, in-progress, or finalized clearances, soldier records, and travel requests.. Use DISS that all Warriors to verify fa...

IT Analyst, Mobility Services

Ifc Systems Corporation

Washington, DC

$71.3K - $90.2K a year

ITSMP (Mobility and Productivity Solutions) responsible for the IT Mobility and Services Centers as well as strategy, engineering, and support of iOS, Android, ChromeOS, and EMM platforms. ITSWP (Workplace Technology Solutions) re...

Service Now Business Systems Analyst

Kaizen Dynamics

Washington, DC

$90 - $100 an hour

5+ years of professional experience supporting the configuration and development of ServiceNow. 8+ years of business analysis experience. 8+ years of IT Service Management experience. Supervisory experience working with a diverse...

Analyst, Help Desk - SEDS

District Of Columbia Public Schools

Washington, DC

$61,945 - $69,876 a year

The Information Technology team provides DCPS students and staff in every school with the infrastructure, systems, and support to use technology effectively to accelerate student achievement. The Assessments team leads and support...

Business Services Intern - Policy Analyst State Examination System

Csbs

Washington, DC

Undergraduate or graduate education with a focus in business, public policy, accounting, economics, political science, or a related field. A general interest in banking, or financial services is preferred. Effective communicator,...

HYBRID - Help Desk Support Service Specialist - Senior (Contingent upon award)

Bull Bear Defense Solutions Llc

Washington, DC

$63.6K - $80.6K a year

The HD Support Service Specialist shall ensure that the service desk is responsive to end user problems. The HD Support Service Specialist shall develop a communications plan that outlines the procedures and feedback processes for...

Senior Analyst, Mandiant Intelligence Services

Google

Washington, DC

5 years of experience in an investigative role involved in the production of threat intelligence for decision-makers/customers and involved in direct customer support.. Experience in training or education related to cyber threats,...

IT Help Desk Analyst

City Of Greenbelt

Greenbelt, MD

From $54,121.60 a year

401(k). Dental insurance. Employee assistance program. Flexible spending account. Health insurance. Life insurance. Paid time off. Parental leave. Professional development assistance. Tuition reimbursement. Vision insurance. 8 hou...