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Service Desk Analyst jobs in Montgomery, MD

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SERVICE DESK ANALYST (SDA)

Answer Help Desk phones and provide Tier I support to users on a variety of issues. Responds to telephone calls, email and personnel requests for technical support. Log and prioritize calls and provide reports as required on Servi...

CompanyGtsc-Talent Solutions
AddressArlington, VA
CategoryInformation Technology
Job typeFull-Time
Date Posted 2 weeks ago See detail

Service Desk Analyst (SDA)

Gtsc-Talent Solutions

Arlington, VA

Answer Help Desk phones and provide Tier I support to users on a variety of issues. Responds to telephone calls, email and personnel requests for technical support. Log and prioritize calls and provide reports as required on Servi...

2 weeks ago seen See more...

Tier 1 Service Desk Analyst (Customer Experience Representative)

Jcs Solutions Llc

Springfield, VA

Previous experience in the Hospitality Industry or in Customer Service preferred. Excellent oral and written communication skills. Exceptional customer service skills Technical skills (Microsoft Office Suite). Required: Security C...

2 weeks ago seen See more...

Service Desk Analyst 2

Intuit

Washington, DC

...

2 weeks ago seen See more...

Help Desk Analyst - Help Desk New

Bowie State University

Bowie, MD

Provide Tier Level I technical support via the phone, ticketing system, chat, and remote tools for students, faculty, and staff. Answer incoming calls and provide technical support via the phone and remote desktop support tool. Fu...

9 hours ago seen See more...

Service Desk / Help Desk Analyst - Active Top Secret required

General Dynamics

Washington, DC

You act as the first point of contact for our government client and exhibit the exceptional technical and customer service skills to resolve issues as quickly and efficiently as possible. You act as the first point of contact for...

2 weeks ago seen See more...

Help Desk Analyst L2 New

Stefanini Latam

Washington, DC

$36.8K - $46.6K a year

Brindar soporte tcnico de primer nivel a los usuarios finales por telfono, correo electrnico o en persona. Solucionar y resolver problemas de hardware y software, incluidos equipos de escritorio, porttiles, impresoras y dispos...

16 hours ago seen See more...

IT Service Desk Specialist II-Hybrid

University Of Maryland Medical System

Columbia, MD

Under general supervision of the Manager, IT Service Management and Customer Service, provide IT technical and UMMS specific service and support in a high volume and complex hospital shared services Service Desk. Interacts with st...

a week ago seen See more...

IT Service Desk Specialist III-Hybrid

University Of Maryland Medical System

Columbia, MD

Under limited supervision, provide customer service support, interacting with staff in a professional manner while providing excellent customer service as the highest priority responding to and resolving or escalating requests. Pr...

a week ago seen See more...

Police Employment Services Manager, (Senior Administrative Analyst), Police Admin Command

Howard County, Md

Ellicott City, MD

We are committed to workplace excellence in every area of County government. We have a highly talented, diverse, and inclusive workplace. Your input will not only be heard, but it will be encouraged! We offer competitive compensat...

4 days ago seen See more...

IT Service Desk Technician

Zolon Tech Solutions Inc

Washington, DC

$53k-67k (estimate)

Dice Id: zolva001. Position Id: 8272940....

2 weeks ago seen See more...

Linux Service Desk Administrator

Bae Systems

Annapolis Junction, MD

Conduct routine system maintenance checks. Perform hardware and software installations. Assist in troubleshooting software (including applications), hardware technical issues (including peripherals) utilizing ServiceNow ticketing...

2 weeks ago seen See more...

Tier 1 Service Desk Technician - HYBRID

Rcg Inc

Washington, DC

$46.8K - $59.2K a year

Must live within 50 miles of Washington, DC and have the ability to work onsite as needed.. Service Desk technicians provide customer service support during their designated shift, by responding to IT issues, requests for service,...

3 weeks ago seen See more...

Service Desk Technician (5064)

Metrostar

Washington, DC

$52.5K - $66.5K a year

You'll work with team members to provide Tier 1 and Tier 2 customer support. You'll also provide operational support to the National Security Council. You'll provide day-to-day support of multiple classified networks. To be consid...

3 weeks ago seen See more...

Manager, Information Technology Service Desk

Aha - American Hospital Association

Washington, DC

$106,000 - $132,000 a year

Align with industry best practices and identify opportunities for process improvements and efficiencies within the IT Service Desk. Troubleshoot, diagnose, and resolve technical problems in a diverse technology ecosystem across mu...

3 weeks ago seen See more...

Help Desk Analyst 2

Sehmi Enterprise Inc

Rockville, MD

$41K - $51.9K a year

Answer Help Desk phones and email inquiries and provide Tier 2 Support to internal users on a variety of issues. Respond to telephone calls, emails, and personnel requests for technical support. Documents, tracks, and monitors req...

4 weeks ago seen See more...

Service Desk Overnight

Planet Fitness

Germantown, MD

$17.50 an hour

Positive and professional environment where our brand promise is Judgement Free Zone Growth Opportunities: over 90% of our management team started as an entry level team member. Competitive pay 401K Retirement Fund (Annual discr...

a month ago seen See more...

Service Desk Support Specialist

Key Concepts Knowledgebase Llc

Bethesda, MD

$45.6K - $57.8K a year

Key Concepts Knowledgebase, LLC., is seeking a Service Desk Support Specialist to join our team working with a high-visibility customer for a project at a large NIH support organization. The successful candidate will have a solid...

2 months ago seen See more...

Health Services Analyst

Booz Allen

Bethesda, MD

$73,100 - $166,000 a year

3+ years of experience in health data analysis 3+ years of experience with a standard coding language, including SAS, R, SQL, or Python Experience with formal health policy or health program evaluation, including the use of quasi-...

2 months ago seen See more...

Customer Service/Help Desk Representative

Itegrity, Inc.

Silver Spring, MD

$45,000 - $50,000 a year

Ability to quickly learn how to use new software. General computer skills such as MS Office are required. Excellent phone skills Excellent Customer Service Skill Ability to go in to the office in Silver Spring, MD, up to 2 days pe...

3 weeks ago seen See more...

Security Support Services (Accession Suitability Office) Analyst

Dawson

Arlington, VA

Use Recruiter Zone (RZ) RZ, Defense Information System for Security (DISS), iPERMS and RDMS concerning submitted, in-progress, or finalized clearances, soldier records, and travel requests.. Use DISS that all Warriors to verify fa...

3 weeks ago seen See more...

IT Help Desk Analyst

City Of Greenbelt

Greenbelt, MD

From $54,121.60 a year

401(k). Dental insurance. Employee assistance program. Flexible spending account. Health insurance. Life insurance. Paid time off. Parental leave. Professional development assistance. Tuition reimbursement. Vision insurance. 8 hou...

a month ago seen See more...

Reserve Officer Training Corps (ROTC) Support Services Analyst

Dawson

Arlington, VA

Update all concerned personnel on status of board proceedings.. Keep apprised of panel activities and maintain all changes.. Coordinate with representatives from all 54 States and Territories to schedule training and other needs.....

2 months ago seen See more...

Tier 1 Help Desk Analyst

Securigence Llc

Arlington, VA

$46.9K - $59.4K a year

Answering calls, executing request fulfillment actions, providing functional user support, training issues, initial diagnostics/troubleshooting, account management and password services, diagnosing and resolving issues on unclassi...

2 months ago seen See more...

Application Tier III Help Desk Analyst

Dane, Llc

Arlington, VA

$80,000 - $100,000 a year

Use a ticket system to enter and track trouble ticket status from beginning to end. Meet Help Desk Deliverables and contract performance requirements. Provide enterprise-level technical support to internal and external customers....

2 months ago seen See more...

Service Desk Specialist (Tues-Sat 0600-1500)

General Dynamics Information Technology

Arlington, VA

$52.7K - $66.7K a year

Provide Tier 2 IT operations control support using ITSM ticketing system such ServiceNow in the form of systems and as a technical generalist that resolves incidents and requests independent of further escalation to dedicated tech...

2 months ago seen See more...

Front Desk Receptionist/Customer Service Representative

Today's Integrative Health

Rockville, MD

$20 - $25 an hour

Modern office setting. Modern office setting. Growth opportunities. Wellness programs. Paid time off. Day shift. Monday to Friday. Rockville, MD 20852 (Required). Rockville, MD 20852: Relocate before starting work (Required)....

a month ago seen See more...

Financial Analyst I, Day Shift, Financial Services

Adventist Healthcare

Rockville, MD

$56.3K - $71.2K a year

Provides division leadership with analysis and reports/presentations regarding the facilitys revenue, expenses, utilization, productivity, and other ad hoc reports as requested. Assists the finance and financial planning teams in...

2 months ago seen See more...

Service Desk Specialist

Inserso

Washington, DC

$39.5K - $50.1K a year

Answer phones or respond to email requests and create incidents using DOJ OJPs ITSM systems (ServiceNow) and maintain them through resolution. Provide prompt and courteous customer service. Update Asset Management records for use...

a month ago seen See more...

Service Desk Lead

Jcd Staffing Llc

Washington, DC

$105,000 a year

U.S. citizenship is required. Ability to obtain and maintain a Public Trust clearance as required by contract. This position is onsite at designated DOJ locations based on contract requirements. Bachelor's Degree with 5+ years' re...

a month ago seen See more...

IT Help Desk Analyst - NAVSEA Chief Information Office

Synchron, Llc

Washington, DC

$57.8K - $73.2K a year

Active Secret Clearance. Minimum three years of IT Helpdesk experience. Possesses analytical and problem-solving skills for both technical and business-related matters. Strong communication skills. Knowledge of DoD/Navy program ma...

a month ago seen See more...

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What should I search to find Service Desk Analyst jobs in Montgomery County, MD?

People who searched for Service Desk Analyst jobs in Montgomery County, MD also searched for Technology Analyst, Human Resource Analyst, Customer Service Specialist, Office Services Specialist, Support Service Specialist, Financial Management Analyst, Business Analyst Intern, Associate Business Analyst, Program Business Analyst, Service Center Associate, Senior Data Analyst, Employment Services Manager, Research Data Analyst, Patient Service Specialist, Automotive Service Technician, . If you're getting few results, try a more general search term. If you're getting irrelevant result, try a more narrow and specific term.

Top Jobs in Montgomery County, MD

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What companies are hiring for Service Desk Analyst jobs in Maryland?

The top companies hiring now for Service Desk Analyst jobs are GeneDx, TEKsystems,

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