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Service Desk Agent jobs in Massachusetts

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IT SERVICE DESK SUPPORT STAFF (2 VACANCIES)

User Support: Assist students, faculty, and staff with technical issues and requests. Provide essential support to resolve hardware, software, and network-related problems in person, via phone, or through the Service Desk ticketin...

CompanyMiddlesex Community College
AddressBedford, MA
CategoryInformation Technology
Job typeFull Time
Date Posted 3 days ago See detail

IT Service Desk Support Staff (2 Vacancies)

Middlesex Community College

Bedford, MA

User Support: Assist students, faculty, and staff with technical issues and requests. Provide essential support to resolve hardware, software, and network-related problems in person, via phone, or through the Service Desk ticketin...

3 days ago seen See more...

Front Desk Agent

Crestline Hotels And Resorts

Westford, MA

Resolve guest complaints, ensuring guest satisfaction. Anticipate guests needs, respond promptly and acknowledge all guests, however busy and whatever time of day. Maintain positive guest relations at all times. Resolve guest comp...

3 days ago seen See more...

Air Force Cloud1 Service Desk

Saic Motor

HANSCOM AFB, MA

Point of contact for Cloud One Service Now Tier 2 and 3 tickets for IL-4, IL-5, IL-6 (NIPRNet / SIPRNet) SAIC Coordinator / Account Creator POC for of SAAR C1FAMS/R4 process Support other Service Desk activities as needed Provide...

2 weeks ago seen See more...

Hotel Front Desk Agent

Fairfield Inn & Suites 

Somerset, MA

$30K - $37.5K a year

At least one year working in a customer service role. The ability to stand for the entire duration of a shift. Previous experience using a reservation platform and a high level of comfort with the common computer platforms such as...

3 weeks ago seen See more...

Sales and Front Desk Agent

Exhale Battery Wharf

Boston, MA

From $18 an hour

Greet all incoming guests and answer phone calls in a timely manner; respond to guest questions and concerns in a timely, professional manner. Schedule appointments for guests and recommend additional services, classes, and wellbe...

4 weeks ago seen See more...

Front Desk Agent

Fairfield Inn & Suites

Williamstown, MA

$30K - $34.1K a year

High School diploma or equivalent required; College course work in related field helpful. Experience in a hotel or a related field preferred. Possess a positive and upbeat personality with a desire to deliver outstanding customer...

4 weeks ago seen See more...

Guest Service Agent

Holiday Inn Cape Cod - Hyannis

Hyannis, MA

Dental insurance. Flexible schedule. Health insurance. Paid time off. 8 hour shift. Weekends as needed. In-person....

a month ago seen See more...

Hotel Front Desk Agent

The Cape Codder Resort And Spa

Hyannis, MA

From $18 an hour

Dental insurance. Employee assistance program. Employee discount. Flexible spending account. Food provided. Free parking. Health insurance. Life insurance. Paid time off. Referral program. Vision insurance. 8 hour shift. Day shift...

a month ago seen See more...

Evening Front Desk Agent

Wychmere Beach Club

Harwich Port, MA

$20 an hour

Welcoming Guests and accurately verifying all information during the check-in. Maintain complete knowledge of: all hotel features, services and hours of operation; all room types, numbers, layout, dcor, and location; all room rat...

a month ago seen See more...

Part Time Guest Service Agent - Weekends Required

Holiday Inn Express Andover N-Lawrence

Lawrence, MA

From $16 an hour

Maintains a professional image, including appearance, verbiage, and body language, at all times. Warmly greets both guests and coworkers (using the 10/5, first and last rule) every time they come in contact. Actively listens to gu...

a month ago seen See more...

Front Desk Agent

The Salem Inn

Salem, MA

From $16 an hour

Check guest into hotel. Answer and direct calls. Provide other clerical duties as needed. Take reservations over the phone. Provide other clerical duties as needed. Help in house guests with their needs. Evening shift. Night Shift...

a month ago seen See more...

Seasonal Full Time Front Desk Agent

Holiday Inn & Suites Peabody

Peabody, MA

$36.1K - $45.7K a year

Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and loc...

a month ago seen See more...

Front Desk Agent

Hampton Inn

Franklin, MA

From $16 an hour

Perform all check-in and check-out tasks. Must have open availability as shifts will vary between 7am - 11pm (early / mid / late shifts) and must be able to work any day of the week (including some holidays) Those that are unavail...

a month ago seen See more...

Guest Service Agent - Full Time - Cambria Boston-Somerville

Cambria Hotel, Boston/Somerville

Somerville, MA

$31.4K - $39.8K a year

Must have excellent oral and written command of the English language. Required to stand for up to six hours at a time. Flexible and variable work schedule (days, nights, weekends, holidays). Some college preferred. Bi-lingual a pl...

a month ago seen See more...

Front Desk Agent

Hampshire Hospitality

Hadley, MA

$17 an hour

Dental insurance. Health insurance. Paid time off. Evening shift. Night shift. Weekends as needed. High school or equivalent (Preferred). Night Shift (Preferred)....

a month ago seen See more...

Front Desk Agent (Part-Time)

Hilton Garden Inn Boston/Canton

Canton, MA

From $18 an hour

2-4 years of experience in a customer service environment. 1 year of hotel Front Desk experience preferred. Hilton experience preferred. Typing skills; Windows XP or newer, Work, Excel and Outlook. Capable of working in a fast-pac...

a month ago seen See more...

Hotel Front Desk Agent

Nantasket Beach Resort

Hull, MA

From $21 an hour

A pay increase just after 90 days of employment, and an additional increase every year after! Medical/dental/vision/life/ADD/LTD insurance after 60 days for Full Time Staff. 401(k) plan with a company match. Complimentary overnigh...

a month ago seen See more...

Front Desk Agent

Stepstone Hospitality Inc.

Needham Heights, MA

Minimum lifting of 20 pounds. Pushing, bending, stooping, upward reaching, manual dexterity. Hearing, writing, typing. Minimumpulling of 20 pounds. Standing for long periods of time. Working weekends is a requirement. Other duties...

a month ago seen See more...

Front Desk Agent-Full Time Overnights and Weekend Availability needed

Residence Inn West Springfield

West Springfield, MA

Answer inquires from guests regarding restaurants, transportation, entertainment, etc. Follow all cash handling and credit policies. Be aware of all rates, packages and special promotions as listed in the Red Book.. Be familiar w...

a month ago seen See more...

Service Desk Customer Service

Wegmans Food Markets

Medford, MA

$18 an hour

Engage customers in friendly conversation while making eye contact and smiling Proactively offer additional assistance or services and thank the customer for shopping at Wegmans Properly bag items to ensure products arrive at thei...

a month ago seen See more...

Passenger Service Agent - Avianca Airlines

Triangle Services

Boston, MA

$35.2K - $44.6K a year

Seat assignments for the passengers. Verify documentation for international and domestic flights Ensure correct boarding passes are provided to each passenger for the assigned flight. Verify ticket and seat reservations. Match man...

a month ago seen See more...

Passenger Service Agent

Brsob

Boston, MA

$20 - $21 an hour

401(k). 401(k) matching. Dental insurance. Flexible schedule. Health insurance. Paid time off. Vision insurance. 8 hour shift. Evening shift. Holidays. Weekends as needed. Boston, MA 02128: Relocate before starting work (Required)...

a month ago seen See more...

IT Service Desk Manager

Vbb

Waltham, MA

$110,000 - $140,000 a year

Bachelors degree required. 8+ years of direct, technical experience required. 3+ years of people-leading experience required. Comprehensive knowledge of all aspects of IT solutions and services. Experience with leading and managi...

a month ago seen See more...

Front Desk Agent PM 3PM-11PM full time

Residence Inn By Marriott

Tewksbury, MA

From $17 an hour

3pm-11pm. Monday - Friday and Saturday - sunday. Check-in and check-out guest. Make and confirm reservations. Process guest check-in; confirm reservations, assign room and activate room keys. Answer all phone calls from guestrooms...

a month ago seen See more...

Front Desk Agent

Westmont Group

Boston, MA

$28.15 an hour

Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and loc...

a month ago seen See more...

Front Desk Agent - Newton Marriott Hotel

Tpg Hotels & Resorts

Auburndale, MA

$34.5K - $43.6K a year

Health, Dental and Vision Insurances. Disability Insurances. Supplemental Life Insurances. Identity Theft Protection. Flexible Spending Accounts. 401(k) Retirement Plan with Company Match. Paid Time Off, Vacation and Holidays. Emp...

2 months ago seen See more...

Guest Service Agent

Andover Inn

Andover, MA

$33.6K - $42.6K a year

Greeting & Thanking guests in a sincere and friendly manner Checking in and checking out guests. Assigning rooms & taking care of administrative duties Answering phone Posting charges to appropriate accounts Performing duties on a...

2 months ago seen See more...

Front Desk Agent

Hampton Inn Boston-Westborough

Westborough, MA

$17 - $18 an hour

Greets and assists all guests during arrival and departure. Provides courteous guest service by responding promptly and efficiently to inquiries, requests and complaints. Coordinates the delivery of guest services by other hotel d...

2 months ago seen See more...

Guest Service Agent

Four Seasons

Boston, MA

$41.4K - $52.5K a year

Check in guest in an efficient and friendly manner, using guest name whenever possible. Assure that guest is assigned type of room requested and the correct rate is charged. Arrange for luggage to be delivered to guest room and is...

2 months ago seen See more...

Front Desk Agent

Avid Hotel Boston Logan Airport

Revere, MA

From $18 an hour

Properly answer phone calls in a timely and professional manner. This includes answering the phone within 3 rings and using the designated "welcome" dialogue. Run nightly reports and send out reports via email and operating system...

2 months ago seen See more...

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