Address
Form of work
Salary- 3pm-11pm
- Monday - Friday and Saturday - sunday
- Check-in and check-out guest
- Make and confirm reservations
- Process guest check-in; confirm reservations, assign room and activate room keys
- Answer all phone calls from guestrooms, outside lines, and internal call with proper telephone etiquette
- Provide all guests with overview of hotel and amenities
- Process all payments types cash, debit or credit cards and direct billing
- Process all check-outs
- Follow all cash handling/banking procedures as per standard operating procedures
- Discreetly handle confidential guest information
- Coordinate with Housekeeping Department to track room readiness and communicate guest concerns if necessary
- Run daily reports and check for accuracy
- Complete assigned cashier and closing reports
- Complete shift checklist
- Balance and drop receipts according to prescribed accounting procedures
- Process wake up calls
- Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
- Resolve guest issues
- Make gift bags for our BONVOY Elite Member
- Sending shift emails
- Passing on notes to the next shift
*
We are currently looking for a friendly, customer service focused Front Desk associate. This is an exciting opportunity for an individual ready to work in a fast paced environment and have superb multi-tasking abilities. We are looking for someone to work evenings 3pm-11pm and is able to work weekends.'
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Work Remotely
- No
Job Type: Full-time
Pay: From $17.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- On call
- Weekends as needed
Work setting:
- In-person
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel Experience: 1 year (Required)
- Front Desk: 1 year (Required)
Work Location: In person
