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SalaryWe are hiring for Front Desk Agents at the Fairfield Inn & Suites in Somerset, MA. This position is responsible for delivering hospitality to our guests in accordance with Marriott and High Road Hospitality standards. Primary tasks include taking guest reservations, checking-in, and checking-out guests after their stay, and providing local recommendations for restaurants and things to do in the area. The following shifts are available: 1 pm.-9 pm., 3pm.-11 pm.
Ideal candidates possess the following skillset:
- At least one year working in a customer service role
- The ability to stand for the entire duration of a shift
- Previous experience using a reservation platform and a high level of comfort with the common computer platforms such as Office 365 and the Microsoft Office suite
- Marriott experience preferred
- Flexibility with scheduling availability, weekends required
This position is an in-person role and is not able to be a remote position.
The hotel is proud to offer a comprehensive benefits package for full-time employees, and discounted travel opportunities for both part and full time employees as part of its mission to create positive employee experiences. If you want to work for a company that prides itself on its dedicated and supportive team, as well as its commitment to quality guest services, this may be the perfect opportunity for you.
Job Types: Full-time, Part-time
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Evening shift
- Night shift
- Weekends as needed
Work setting:
- In-person
Work Location: In person
