Help Desk Technician jobs

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HELP DESK TECHNICIAN I

Provide 1st level technical support; answering support queries via service desk, phone, email, and web. Takes ownership of user problems and is proactive when dealing with user issues. as well as effectively escalating more in-dep...

CompanyTicketnetwork, Inc
AddressCharlotte, NC
CategoryInformation Technology
Job typeFull-Time
Date Posted 4 days ago See detail

Help Desk Technician I

Ticketnetwork, Inc

Charlotte, NC

Provide 1st level technical support; answering support queries via service desk, phone, email, and web. Takes ownership of user problems and is proactive when dealing with user issues. as well as effectively escalating more in-dep...

IT Help Desk Technician II

Stellantis Financial Services Us

Addison, TX

Handles escalation calls from the Help Desk Technicians when assistance is needed. Refers complex situations to Team Manager or Network Team. Assigns trouble tickets in a timely manner and monitors tickets are being assigned corre...

IT Help Desk Technician II

Stellantis Financial Services

Addison, TX

Handles escalation calls from the Help Desk Technicians when assistance is needed. Refers complex situations to Team Manager or Network Team. Assigns trouble tickets in a timely manner and monitors tickets are being assigned corre...

IT Help Desk Technician

Fortis Payment Systems Llc

Plano, TX

Serve as the first point of contact for employees seeking technical assistance over the phone, email or Teams. Perform remote troubleshooting through diagnostic techniques and pertinent questions. Changing configurations, settings...

Help Desk Technician

Action

Birmingham, AL

Keep up to date with the latest technologies and systems.. Develop, recommend and document plans, policy, standards, procedures and checklists.. Responds to telephone calls, email, and requests for technical support.. Escalate and...

Help Desk Technician

Insight Global

Saint Louis, MO

-Answer all incoming calls and creating a ticket by documenting the reported issue and all prominent details. -Troubleshoot and provide IT support remotely Microsofts core business applications and operating systems. -Provide bas...

IT Help Desk Technician

Simplicity Group Holdings

New Jersey, United States

Base: $45,000 - $50,000, based on experience. Annual Bonus: 5% target. Employee benefits (health, 401k, life, etc.). Paid Time Off. Free / Paid Parking....

Audio-Visual Help Desk Technician

Indian Township Solutions

Leavenworth, KS

Analyzes issues and provides technical assistance, support, and advice to end users for AV hardware, software, and systems. Researches, studies, and resolves AV software and hardware issues of users, using all available resources....

Help Desk Technician

Nevada Donor Network Inc

Las Vegas, NV

Oversees the daily performance of computer systems. Answers user inquiries regarding computer software or hardware operation to resolve problems. Enters commands and observes system functioning to verify correct operations and det...

Help Desk Technician

Meador Staffing Services

Webster, TX

Perform remote troubleshooting through diagnostic techniques. Determine the best solution based on the issue and the details provided. Direct unresolved issues to the next level of support personnel. Provide follow up for customer...

Help Desk Technician

Tyndale Company, Inc

Houston, TX

Primary contact for troubleshooting workstations, phones, mobile devices, printers, etc.;. Work with MS Active Directory domain, including user, computer, and group management;. Document procedures in the collaborative knowledgeba...

Infrastructure Help Desk Technician

Shehadey Enterprise Solutions Llc

Fresno, CA

$23 - $25 an hour

The helpDesk Technician is the first point of contact for end users seeking technical assistance. Requests can be in person, via the phone, or by email. Request can be for all company-issued IT assets, including PC, laptops, mobil...

Help Desk Technician

Tyndale Usa

Houston, TX

$28 - $30 an hour

Primary contact for troubleshooting workstations, phones, mobile devices, printers, etc.;. Work with MS Active Directory domain, including user, computer, and group management;. Document procedures in the collaborative knowledgeba...

IT Help Desk Technician

Bww Law Group, Llc

Rockville, MD

$57.8K - $73.2K a year

Provide quality desktop support to end users including support for hardware, software, printing and applications by following written procedures and applying past experiences to either walk the user through a solution and/or conne...

Internal Help Desk Technician - Part Time

Affinity Health Center

Rock Hill, SC

$30.1K - $38.1K a year

The Internal Help Desk Technician (part-time), provides hardware and software support for in house users. This position participates in Continuous Quality Improvement activities of the organization and the Performance Management S...

Help Desk Technician

Alert Tech

Webster, TX

$18 - $21 an hour

Fast-paced. Growth opportunities. Casual work attire. Safe work environment. Serve as the first point of contact for employees seeking technical assistance over the phone or email. Perform remote troubleshooting through diagnostic...

IT Help Desk Technician

American Board Of Emergency Medicine

East Lansing, MI

$42K - $53.2K a year

Coordinate and track hardware requests for ABEM onsite and offsite meetings, staff loaner laptops, and peripheral equipment. Coordinate and track hardware assignment for new hire process and collect and track hardware during offb...

Information Technology Help Desk Technician

Tenderloin Housing Clinic

San Francisco, CA

$32.76 an hour

Provide first line of support to troubleshoot network, hardware, software, and telephone problems. Act as a first point of contact for the Help Desk Support team to start the problem determination process for desktop and network i...

Help Desk Technician I

Homexpress Mortgage Corp

Tampa, FL

$54,500 - $65,500 a year

401(k) matching. Dental insurance. Health insurance. Life insurance. Paid time off. Retirement plan. Vision insurance. Monday to Friday. High school or equivalent (Preferred). Help desk: 3 years (Required). Windows: 3 years (Requi...

Help Desk Technician- Remote

Maximus Services, Llc

Virginia, United States

$17.20 - $40.00 an hour

Demonstrate substantial understanding of technical tactics by using a variety of internal and external sources to repair the operational deficiency. May provide guidance and work leadership to less-experienced technicians. Resolve...

IT Help Desk Technician

Amentum

Tate, GA

This includes Information Technology (IT) support requirements for distributed computing, programming, information systems, enterprise management, security management, security requirements, networks and microcomputer technology,...

Help Desk Support Technician

Nesco Resource

New York, NY

$25.00 to $30.00 •

Troubleshoot and resolve incidents related to end-user devices i.e. laptops, desktops, cell phones, software, ip phones, printers, AV equipment, basic networking issues, etc.;. Resolve service requests i.e. software installations,...

Help Desk Technician

Western District Of Texas

Texas, United States

$52,831 - $85,844 a year

Deliver exceptional technical customer service and support to internal customers through automated call distribution (ACD), via live chat, remote desktop control or over the Internet;. Interact with internal customers to provide...

Help Desk Technician

Manitowoc Public Utilities

Manitowoc, WI

New Users. File / Print. Hardware / Software issues. Application assistance. Mobile Device assistance. Other requests....

Help Desk Technician - Tier 1

Pdc Technologies

Fort Lauderdale, FL

Provide valuable service by offering a state-of-the-art customer support experience and high-quality technical assistance. Address customers professionally in any situation; ask questions to determine the nature of problems quickl...

Help Desk Technician (onsite)

Synerfac Technical Staffing

New Jersey, United States

Help Desk TechnicianResponsibilities:* Provide timely and effective technical support to clients via phone, email, or remote assistance tools. * Collaborate with internal teams to ensure timely resolution of client issues and main...

L2 Help Desk Technician

Jacobs

New York, NY

Provide technical support to Data Engineers working in Foundry. Develop a deep understanding of Foundry applications, so they can leverage problem-solving skills to ensure user inquiries are resolved in an efficient and delightful...

Level 2 Help Desk Technician

Custom Computer Specialists

Hauppauge, NY

$45,000 - $55,000 a year

Remote and on-site desktop and user support using remote support applications. Create/update and escalate user tickets as needed. Acknowledge pre-configured alerts and perform basic and secondary troubleshooting steps to resolve t...

Help Desk Technician

Tnbr Careers

Memphis, TN

Serve as the first point of contact for customers seeking technical assistance over the phone, remote support or email and diagnose and resolve computer system problems. Perform remote troubleshooting through diagnostic techniques...

Help Desk Technician

Yesway

Fort Worth, TX

Triage, own and resolve Tier 1 Service Desk Incidents and requests via our ServiceNow ticketing system, MS Teams, following documented processes. Provide operational support of Yesway retail systems infrastructure including point...