Help Desk Technician jobs in Maryland

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IT HELP DESK TECHNICIAN

Provide quality desktop support to end users including support for hardware, software, printing and applications by following written procedures and applying past experiences to either walk the user through a solution and/or conne...

CompanyBww Law Group, Llc
AddressRockville, MD
CategoryInformation Technology
Salary$57.8K - $73.2K a year
Job typeFull-time
Date Posted 2 weeks ago See detail

IT Help Desk Technician

Bww Law Group, Llc

Rockville, MD

$57.8K - $73.2K a year

Provide quality desktop support to end users including support for hardware, software, printing and applications by following written procedures and applying past experiences to either walk the user through a solution and/or conne...

Junior Help Desk Technician

Grant Leading Technology, Llc

Riverdale, MD

$50,000 - $60,000 a year

Provides Tier-1 and Tier 2 support for Finesse application related issues Triages user reported problems End-to-end coordination of Finesse ticket resolution Administers the Finesse application configuration Triages and resolves a...

Help Desk Technician

V2X

Patuxent River, MD

Serve as the entry point for the Program Office by receiving, logging, resolving and/or escalating requests for service.. Assist with system account and system token requests.. Provide phone and desk side support to the Program Of...

Help Desk Support Technician

Decisionpoint | Cortek

Baltimore, MD

The Initial Call Intake function, normally performed by the Customer Service Representative (CSR), provides detailed interaction/incident documentation of reported problems utilizing the incident management system. Documentation i...

Help Desk Technician

Mitc

Frederick, MD

$45,000 - $65,000 a year

You enjoy problem solving and finding solutions. You are an excellent communicator and are comfortable communicating via email and phone. You enjoy learning and staying up to date on new software releases and features. You have a...

Help Desk Technician

B.e.a.t. Llc

Aberdeen Proving Ground, MD

$60,000 - $65,000 a year

401(k). Dental insurance. Health insurance. Paid time off. Vision insurance. 8 hour shift. Day shift. Monday to Friday. No weekends. CompTIA Security+ (Required). Secret (Required)....

Help Desk Supervisor

Itcnp

Columbia, MD

Identify and provide reporting on Key Performance Indicators and SLAs for the Service Desk. Develop queries to track and follow-up on reported problems; notify users of completion of requests; ensure accurate contact and problem...

Help Desk Support Specialist

Dobbs Defense Solutions

Columbia, MD

Interact and assist customers from various parts of USCYBERCOM for all types of IT support needs. Assess, research, and resolve incidents and requests regarding the use of application software products and infrastructure component...

Tier 1 Help Desk

Bigbear.ai

Columbia, MD

Respond to tickets and support subscription services. Provide Tier 1 Support on Windows devices in a classified environment. Clearance: Must possess and maintain a TS with Polygraph. Associate degree in Computer Science or related...

End User - Help Desk Support

Bct Llc

Columbia, MD

Interact and assist customers from various parts of USCYBERCOM for all types of IT support needs. Assess, research, and resolve incidents and requests regarding the use of application software products and infrastructure component...

Help Desk Support Specialist - Tier III - Top Secret - SCI Clearance Required

Highlight Technologies

Suitland, MD

Tier I and Tier II support. Work with all of the stakeholders in this program to provide and support a product that meets the mission needs. Provide prompt and professional problem solving to USCG system users and stakeholders. Ac...

Help Desk/Systems Administrator

Bae Systems

Annapolis Junction, MD

$112,420 - $191,070 a year

TS SCI level clearance with appropriate poly required. Five (5) years full time computer science work or experience administering computer systems. This experience shall include installation, configuration, and networking of UNIX...

Customer Service/Help Desk Representative

Itegrity, Inc.

Silver Spring, MD

$45,000 - $50,000 a year

Ability to quickly learn how to use new software. General computer skills such as MS Office are required. Excellent phone skills Excellent Customer Service Skill Ability to go in to the office in Silver Spring, MD, up to 2 days pe...

Tier 1 Help Desk

Tuknik Government Services

Baltimore, MD

$36.8K - $46.6K a year

The Initial Call Intake function, normally performed by the Customer Service Representative (CSR), provides detailed interaction/incident documentation of reported problems utilizing the incident management system. Documentation i...

Help Desk Analyst 2

Sehmi Enterprise Inc

Rockville, MD

$41K - $51.9K a year

Answer Help Desk phones and email inquiries and provide Tier 2 Support to internal users on a variety of issues. Respond to telephone calls, emails, and personnel requests for technical support. Documents, tracks, and monitors req...

MSP Help Desk Consultant

Systems And Software Inc

Columbia, MD

From $25 an hour

401(k) matching. Flexible schedule. Health insurance. Paid time off. Parental leave. Retirement plan. 2 years. 8 hour shift. Monday to Friday. Help desk: 1 year (Required). Windows: 1 year (Required). Columbia, MD 21045 (Required)...

Help Desk Specialist

Earth Resources Technology, Inc

Suitland, MD

$50.9K - $64.4K a year

Provide monitoring services for Satellite Systems. Identify alarms and alerts and respond in accordance with Government directives and procedures. Create tickets and provide daily logs for activities processed. Work with Network T...

IT Help Desk Analyst

City Of Greenbelt

Greenbelt, MD

From $54,121.60 a year

401(k). Dental insurance. Employee assistance program. Flexible spending account. Health insurance. Life insurance. Paid time off. Parental leave. Professional development assistance. Tuition reimbursement. Vision insurance. 8 hou...

Help Desk Analyst

Leidos

Edgewood, MD

Works to achieve day to day objectives consisting of tasks that are typically routine, with some deviation from standard practice. Works under moderate supervision for routine tasks. Resolves routine problems and issues, with clea...

Help Desk Specialist

Adc Management Solutions

Baltimore, MD

$20 - $25 an hour

Provides telephone and in-person support to users in the areas of standard Windows desktop applications, and applications developed under our client. Serves as the initial point of contact for troubleshooting application software...

Help Desk/Office Clerk

Magadia Consulting Inc

Bethesda, MD

Supporting the Service Desk Dept., through tickets or incoming calls, submitting. customer requests in the proper systems (FSS-Facility Service System/(IBM) and ArchibusSystem). Document all work order requests on a filing record...

Help Desk Specialist - Contingent

Index Analytics Llc

Windsor Mill, MD

$61.6K - $78K a year

Provide Tier II Help Desk support:Analyze incoming Help Desk tickets.Resolve tickets determined to be Tier II.Disseminate tickets determined to be Tier III to the Agile team members as appropriate for resolution.Document tickets u...

IT Help Desk Support

Spalding Consulting, Inc.

Lexington Park, MD

$55.1K - $69.8K a year

Candidate will be responsible for monitoring, reviewing, and acting on user-based inquiries, requests, issues for AvPLM Service Desk. Route open service tickets to the appropriate POC for review/action. Close tickets and communica...

Help Desk Specialist

Middletown Valley Bank

Hagerstown, MD

$47,850 - $59,813 a year

Provides exceptional service as the first point of contact for internal customers seeking technical assistance. Directs unresolved issues to the next level of support personnel utilizing problem solving skills to determine appropr...

Help Desk Analyst

Boozallen

Silver Spring, MD

With professional and leadership development opportunities like upskilling programs, tuition reimbursement, mentoring, and firm-sponsored networking, you can chart a unique and fulfilling career path on your own terms. Our offerin...

Help Desk Support - Non Exempt

Tti Of Usa, Inc.

Baltimore, MD

The ideal Help Desk Agent will blend excellent problem-solving & exceptional communication and interpersonal skills, with patience, a positive, customer-friendly attitude and a high work ethic. In addition, they should be motivate...

Mobile Device Help Desk Analyst

Dmi

Baltimore, MD

Responsible for managing all Wireless Accounts including, but not limited to, equipment, activations/changes to data plan, and User Acknowledgement forms for all end users. Responsible for activating new user accounts and perfor...

IT Help Desk Coordinator

Radnet

Owings Mills, MD

$23 - $25 an hour

Answer Service Desk phones and respond to emails while exhibiting the ability to communicate effectively using both verbal and written skills. Accurately log support requests in the ticketing system. Provide Level 1 support to all...

Help Desk Developer and Support Specialist

Ellumen

Silver Spring, MD

$64.5K - $81.7K a year

3+ years in similar Help Desk role. US citizenship with ability to pass background check. Excellent verbal and written communication skills. Ability to work independently and in a team environment. Available for 24/7 coverage in t...