Help Desk Technician jobs

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HELP DESK ANALYST

Help Desk AnalystReceives and triages all incoming support calls, logs all requests for service, system issues and subsequent resolutions in the Helpdesk database. Current enrollment in an information technology curriculum conside...

CompanyFirsthealth Of The Carolinas
AddressPinehurst, NC
CategoryInformation Technology
Job typeFull-Time
Date Posted 4 days ago See detail

Help Desk Analyst

Firsthealth Of The Carolinas

Pinehurst, NC

Help Desk AnalystReceives and triages all incoming support calls, logs all requests for service, system issues and subsequent resolutions in the Helpdesk database. Current enrollment in an information technology curriculum conside...

Help Desk Support Analyst I

Park Place Technologies

Charlotte, NC

This position acts as a liaison between end-users, developers, IT, consultants and other organizations in the analysis, design, configuration, testing and maintenance of Service Management systems.What youll be doing: Provides c...

Tier 1 Help Desk

Bigbear.ai

Columbia, MD

Respond to tickets and support subscription services. Provide Tier 1 Support on Windows devices in a classified environment. Clearance: Must possess and maintain a TS with Polygraph. Associate degree in Computer Science or related...

IT Help Desk 1

Galles Chevrolet

Albuquerque, NM

Job Title: IT Help Desk Specialist Departments: IT and Service Reporting to: CIO FLSA Status: Non-exempt Position Summary Supports the CIO with the general IT Department activities related to the installation and maintenance of in...

Client and Help Desk Specialist

Eastern New Mexico University

Portales, NM

Provide technical customer service to clients. Manage Help Desk software. Escalate work tickets as needed. Hire, train, and monitor the performance of ITS student workers. Coordinate activities of ITS student workers. Monitor help...

Help Desk Specialist

Edc Consulting

Albuquerque, NM

Handle telephone and ticket requests with courtesy, accuracy, and respect while receiving and distributing information as necessary. Install, inspect, maintain, and troubleshoot computers, network printers, phones, and other techn...

IT Specialist I - Help Desk (Multiple Positions)

Fort Worth Independent School District

North Richland Hills, TX

Identifies, diagnoses, and resolves Level One issues for users of district approved computer software and hardware, network connectivity, and new computer technology in a call center environment. Escalates unresolved issues approp...

End User - Help Desk Support

Bct Llc

Columbia, MD

Interact and assist customers from various parts of USCYBERCOM for all types of IT support needs. Assess, research, and resolve incidents and requests regarding the use of application software products and infrastructure component...

Help Desk Analyst

Careharmony

Nashville, TN

1-3 years of experience working in a Help Desk Analyst capacity. Understanding of networks and experience handling connectivity issues remotely. Minimum 1 year of experience with Office 365 administration. Functional understand of...

Sales Analyst - Field Help Desk

Abbvie

Concord, NC

BA, BS degree required or equivalent experience. Minimum of 2 years experience in highly regulated functions. Knowledge of pharmaceutical industry, compliance regulations and standards (PDMA). Experience and expertise with regulat...

Help Desk Analyst

Collin College

Frisco, TX

Process employee technical support tickets. Provide support via phone, email, chat, video conference and remote desktop connection as needed. Resolve basic hardware, software, networking, telephone, and account issues. Provide spe...

Help Desk Specialist II

Abacus Solutions Group

Artesia, NM

Set up or repair computer equipment and related devices. Maintain system capabilities by testing existing equipment and programs. Try out new systems and software. Document changes, revisions and problems. Train users on proper us...

Help Desk Coordinator

Heinens Inc

Cleveland, OH

Provides fast, proactive responses to all phone calls and emails for IT related requests. Creates open tickets, resolve issues, and/or forward, as appropriate. Supports customers appropriately, with a sense of urgency. Works colla...

IT Level II Help Desk

Remington Hotels

Dallas, TX

Work with associates to understand technology requirements and identify effective/expedient solutions. Provide excellent customer service to users. Identify, diagnose and resolve level one problems with hardware, software, network...

Tier III Application Support Help Desk

Dane Llc

Arlington, VA

Must have problem-solving skills and be capable of breaking down complex situations to discover and resolve root causes; this applies to both technical issues and process issues. Good communication skills both verbal and written w...

Student Information System Help Desk - Technology (2023-2024)

Prosper Independent School District

Prosper, TX

Comprehensive understanding of a district's SIS or similar Student Information System. Ability to provide the highest level of customer service and public relations. Ability to communicate effectively, both orally and written, wit...

Help Desk / Technical Support

Eon Applications, Inc.

McKinney, TX

Provide 1st level telephone support of AcquireTM software. Document all customer/case details in support case tracking system. Communicate effectively with Customers to determine and resolve common problems and requests in complia...

IT Level II Help Desk

Remington

Dallas, TX

Work with associates to understand technology requirements and identify effective/expedient solutions. Provide excellent customer service to users. Identify, diagnose and resolve level one problems with hardware, software, network...

IT Help Desk - Tier 1 Onsite Support Positions (WGLS)

Netops Consulting Llc

Cleveland, OH

We have 1st Shift positions open currently in Chesterland, OHPay will be commensurate with qualifications and experience.These are onsite positions - No full-time remote optionNetOps Tier 1 Technician (T1) - On-site Description:Th...

IT Analyst / Help Desk

Symbiotic Services

Dallas, TX

Fields incoming problem requests from clients via telephone, e-mail, and in person.. Prioritizes and schedules problem resolution, escalating when necessary.. Documents the support request process thoroughly.. Performs Microsoft A...

Help Desk Analyst

Banyan Medical Solutions Llc

Omaha, NE

Operating in a 24/7 call center handling incoming customer calls, monitoring, and repairing systems operations and troubleshooting systems problems. Conducts specific procedures to proactively check the status of applications. Doc...

Help Desk Rep II

Ncr Atleos

Frisco, TX

Ability to understand the current state of ATMs to fully diagnose problems for resolution. Adjust language and terminology to the needs of the customer (internal and external) in a professional manner to interpret and provide feed...

Help Desk Analyst

Latitude, Inc.

Omaha, NE

The Tier 1 Helpdesk is responsible for ensuring customer satisfaction by resolving technical issues and ensuring end-user needs are met. Develop standard operating processes and procedures to promote consistency. Setup/configure c...

Help Desk Analyst

Robert Half

Pittsburgh, PA

What you get to do every day- Spot recurring technical issues and deploy solutions to address the root of the problems- Resolve technical help tickets submitted via phone, email, and walk-ups- Independently investigate and impleme...

Help Desk Specialist

Country Meadows

Hershey, PA

Above standard industry wages, with the opportunity to earn more based on experience. PayActiv On-Demand Pay - Work today, get paid tomorrow. Performance-based bonuses for attendance, feedback, and more through our "Engage" cowork...

Help Desk Engineer

Spreetail

Omaha, NE

Educate and equip Spreetailers with everything they need to communicate with each other 100%. Including location-to-location communications as well as in-office communications. Ensure Spreetailers have exactly what they need at al...

Senior Associate, Global Partner Support - Tech Help Desk

Wayfair

Boston, MA

Provide support and guidance to supplier-facing teams at Wayfair for bugs and issues related to the Add-to-Cart functionality on site. Diagnose and troubleshoot complex issues and provide appropriate solutions to triage reported p...

Experienced Help Desk Manager

Mcmillan It Engineering

Fresno, CA

Proper Ticket Etiquette and Priority:. Establish and enforce best practices for handling support tickets, including professional communication, timely responses, and thorough issue resolution. Develop and maintain a system for pri...

LU Help Desk Analyst - Phoenix AZ (100% on-site)

Focused Hr Solutions Llc

Phoenix, AZ

If you are interested, please submit the following:YOUR CURRENT RESUMEYOUR HOURLY RATE Max Rate is $20 - 26 /hr W2Description:| Position Description | Serve as the first point of contact for customers seeking technical assistance...

Help Desk Analyst ( Hybrid)

Johnson Service Group

Cranberry Township, PA

Support customers through troubleshooting support inquiries across a broad spectrum of products and supporting triage on behalf of customer. Listen to customer and use your technical expertise, creativity and intellectual curiosit...