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HELP DESK SUPPORT SERVICE SPECIALIST

Enhance the effectiveness, efficiency, timeliness, accuracy, and usefulness of the administrative data maintained by the client and used by the programs within the Information Resources Directorate. Provide assistance to customers...

CompanyNuaxis Innovations
AddressReston, VA
CategoryInformation Technology
SalaryFrom $60,000 a year
Job typeFull-time
Date Posted 4 weeks ago See detail

Help Desk Support Service Specialist

Nuaxis Innovations

Reston, VA

From $60,000 a year

Enhance the effectiveness, efficiency, timeliness, accuracy, and usefulness of the administrative data maintained by the client and used by the programs within the Information Resources Directorate. Provide assistance to customers...

4 weeks ago seen See more...

Help Desk Technician II

General Dynamics Corporation

Illinois, United States

Provides end-user software and hardware troubleshooting. Receives calls and records user data using Remedy software. Gathers data for creation of user accounts and guides new users through mandatory training. Applies basic diagnos...

4 weeks ago seen See more...

Assistant Front Desk Manager

The Manhattan Club

New York, NY

$70,000 - $72,000 a year

401(k). Dental insurance. Employee discount. Flexible spending account. Health insurance. Life insurance. Paid time off. Parental leave. Vision insurance. 8 hour shift. Day shift. Holidays. Night shift. Overnight shift. Weekends a...

4 weeks ago seen See more...

IT Support Specialist (Help Desk) - Remote (Illinois or Northern VA Preferred)

Guidepoint Security

Remote

$48.3K - $61.1K a year

Provide technical support at a Tier 1 level. Ability to accurately and consistently document necessary information that is easily digested by other people (Wiki articles, procedural documentation, technical briefings). Demonstrate...

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Help Desk Team Lead

Leadingit

Remote

$55.8K - $70.7K a year

Co-ordinate and manage the day-to-day activities of the team by monitoring and managing the distribution of the daily workload evenly across all team members. Act as liaison and point of contact between our clients and the system...

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IT Service Desk Manager

Vbb

Waltham, MA

$110,000 - $140,000 a year

Bachelors degree required. 8+ years of direct, technical experience required. 3+ years of people-leading experience required. Comprehensive knowledge of all aspects of IT solutions and services. Experience with leading and managi...

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Front Desk Manager - Franchised

Marriott International, Inc

Scottsdale, AZ

$25 an hour

Maintaining Guest Services and Front Desk Goals. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organ...

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IT Help Desk Technician Tier II

The Ford Agency

Washington, DC

$51.4K - $65.1K a year

Serve as an escalation support from Tier 1 Help Desk Thoroughly document support requests through ServiceNow Monitor incidents to identify trends, determine cause, and work with technical teams to find solutions Resolve service re...

4 weeks ago seen See more...

Functional Business Analyst - Help Desk

Cgi Group, Inc.

Arlington, VA

$49K - $62.1K a year

Entering tickets received via phone or email into Jira tool. Diagnosing calls and identify the functional issue(s), solution testing if needed. Responding to users with appropriate functional issue resolution. Identifying applicab...

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IT Help Desk Analyst - NAVSEA Chief Information Office

Synchron, Llc

Washington, DC

$57.8K - $73.2K a year

Active Secret Clearance. Minimum three years of IT Helpdesk experience. Possesses analytical and problem-solving skills for both technical and business-related matters. Strong communication skills. Knowledge of DoD/Navy program ma...

4 weeks ago seen See more...

Analyst, Help Desk - SEDS

District Of Columbia Public Schools

Washington, DC

$61,945 - $69,876 a year

The Information Technology team provides DCPS students and staff in every school with the infrastructure, systems, and support to use technology effectively to accelerate student achievement. The Assessments team leads and support...

4 weeks ago seen See more...

Specialist: Help Desk (Two Positions)

Anne Arundel County Public Schools

Maryland, United States

$43.5K - $55.1K a year

Ability to work flexible schedules. Provides second level technical assistance for all supported computer software, hardware, networking, mobile devices and data problems. Visits user sites for emergencies and for consultations. D...

4 weeks ago seen See more...

L2 Help Desk Technician

Jacobs Engineering Group Inc.

Washington, DC

$147,000 - $157,000 a year

Provide technical support to Data Engineers working in Foundry. Develop a deep understanding of Foundry applications, so they can leverage problem-solving skills to ensure user inquiries are resolved in an efficient and delightful...

4 weeks ago seen See more...

Sr. Help Desk Analyst

Terran Orbital

Irvine, CA

$27 - $42 an hour

Contribute to the success of a fast-growing, multidisciplinary team Serve as the first point of contact for customers seeking technical assistance over the phone, e-mail, or chat. Troubleshoot and diagnose IT-related issues prompt...

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Help Desk Specialist II

Watermark Risk Management International

Washington, DC

$70.7K - $89.5K a year

OUR CORE VALUES drive every action we take as a company. We strive to exhibit PERSPECTIVE, PASSION, COMMUNICATION, INTEGRITY AND ETHICS, and BALANCE in all we do. Software installation and support of commercial software and relate...

4 weeks ago seen See more...

Help Desk Analyst

Dutech

Harrisburg, PA

$19.07 - $22.00 an hour

Provides technical assistance, support, and advice to end users for hardware, software, and systems via phone. Investigates and resolves computer software and hardware problems of users. Answers questions, applying knowledge of co...

4 weeks ago seen See more...

Help Desk Support Analyst

Rl Canning

Chicago, IL

$43.6K - $55.2K a year

Provide end-users with phone support, in addition, to walk-in end-users first-level support. Should expect to take about 30 40 calls daily. Responsible for answering and logging calls and documenting tickets with the proper note...

4 weeks ago seen See more...

Help Desk Technician

Secure Itnet

Minnetonka, MN

$42,000 - $52,000 a year

Respond and provide technical support to customer requests through phone, chat, email and tickets. Diagnosing and resolving hardware, software, network, and system problems. Responsible for overseeing the ticket activity within th...

4 weeks ago seen See more...

Help Desk Analyst

Aceapplications, Llc

Orlando, FL

$20 - $21 an hour

These will be onsite positions for a long term duration of at least one year with very likely yearly extensions. Interviews are conducted in person, and will be tested on basic technical knowledge. Answer telephone calls, e-mail i...

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Help Desk Analyst

Sgtec Engineering

Orlando, FL

$19.79 - $23.00 an hour

Handling telephone calls, email inquiries, and assisting customers facing technical issues. Installing, configuring, deploying, maintaining, and ensuring the effective operation of end-user hardware, software, and mobile devices s...

4 weeks ago seen See more...

Help Desk Analyst II - NISSC II

Jacobs Engineering Group Inc.

Colorado Springs, CO

$65,000 - $68,000 a year

Facilitating the excellent relationship between Government active duty/civilian customers and our contractor team. Using Remedy and similar management tools to complete and assign trouble tickets for network, PC, laptop, KVM, prin...

4 weeks ago seen See more...

Help Desk Analyst

Infologitech

Durham, NC

$22 - $27 an hour

Experience and knowledge of browser-based applications. Required 5 Years. Experience researching, analyzing and interpreting automated system problems. Required 5 Years. Experience working in a Application/Production Support based...

4 weeks ago seen See more...

Help Desk Technician

Nuaxis Innovations

Falls Church, VA

$47.7K - $60.4K a year

Assist customers with and resolve routine application questions. Assist customers with all versions of Microsoft Office Suite. Assist customers with Google mail, Calendar and Drive issues. Perform desktops and laptop set-up; re-im...

4 weeks ago seen See more...

Mid-level Help Desk Support Technician

Chenega Mios

Washington, DC

$61.3K - $77.6K a year

Perform technical, operational, and training support to users of personal computers either by telephone or on-site for PC desktop hardware and software packages. Install and test personal computers, printers, and other peripherals...

4 weeks ago seen See more...

Help Desk Specialist II

System High Corporation

Washington, DC

$77.5K - $98.1K a year

This job description is not designed to cover or contain all job duties required of the employee. There may be additional activities, duties and/or responsibilities that are required for this position that are not listed in this j...

4 weeks ago seen See more...

Help Desk Tier II Technician

Teksynap

Washington, DC

$49.9K - $63.2K a year

Provide end user support services for hardware and software. Implement Tier 0 self-service capability for user password resets, frequently asked questions (FAQs), and web-based entry for other requests and incidents. Process reque...

4 weeks ago seen See more...

Dental Front Desk Manager

Medijobs

New York, NY

$32 - $35 an hour

Managing a team of 5 or more Front Desk team members. Administrative duties. Employee Performance management. Team training management. Morning huddle preparation and execution. Customer service management. Patient schedule optimi...

4 weeks ago seen See more...

Front Desk Manager

Cleveland Marriott East

Ohio, United States

$47,500 - $50,000 a year

Provides the highest quality of service to the customer at all times. Supervises and coordinates the activities of the Front Desk staff. Interprets company policies and provides a safe working environment by ensuring compliance wi...

4 weeks ago seen See more...

IT Help Desk Intern

Bay Valley Tech

Rancho Cordova, CA

$16 - $25 an hour

Researching and resolving the most difficult and complex problems that other Help Desk levels have been unable to resolve. Analyzing and identifying trends in issue reporting and devising preventive solutions. Mentoring other help...

4 weeks ago seen See more...

Help Desk Analyst-Bilingual (HYBRID)

Serigor Inc.

Durham, NC

Monitoring incoming issues that are resolved by the front-line Help Desk staff. Diagnosing the root cause and resolving isolated issues. Escalating customer issues to development staff. Recommending product and process improvement...

4 weeks ago seen See more...

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