Help Desk Manager jobs

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HELP DESK MANAGER

***In this unique IT HELP DESK MANAGER / IT INFRASTRUCTURE ANALYST - ONSITE IN DES MOINES, IA permanent position you will join a highly successful company of about 1000 employees within a smaller IT department of about 6. You will...

CompanyRobert Half
AddressUrbandale, IA
CategoryInformation Technology
Job typeFull-Time
Date Posted a week ago See detail

Help Desk Manager

Robert Half

Urbandale, IA

***In this unique IT HELP DESK MANAGER / IT INFRASTRUCTURE ANALYST - ONSITE IN DES MOINES, IA permanent position you will join a highly successful company of about 1000 employees within a smaller IT department of about 6. You will...

Experienced Help Desk Manager

Mcmillan It Engineering

Fresno, CA

Proper Ticket Etiquette and Priority:. Establish and enforce best practices for handling support tickets, including professional communication, timely responses, and thorough issue resolution. Develop and maintain a system for pri...

IT Help Desk Manager

Rollins College

Winter Park, FL

25 Days - Paid Time Off (vacation, sick and personal time). 10 Days - Paid Holidays. 5 Days - Paid College Closure Days. Eligible for Medical, Prescription, Dental & Vision Insurances (within 30 days of hire). 100% Employer-Funded...

Experienced Help Desk Manager

Mcmillan Consulting

Fresno, CA

Proper Ticket Etiquette and Priority:. Establish and enforce best practices for handling support tickets, including professional communication, timely responses, and thorough issue resolution. Develop and maintain a system for pri...

HELP DESK MANAGER

G4I Staffing

Lincoln, NE

Further the role provides oversight and management of day-to-day support activities for the Help Desk, to ensure adherence to service level agreement and IT policies.The Helpdesk Manager will be responsible for the following: Gai...

Help Desk Manager

Infranet Technologies Group

Richmond, VA

Manage and evaluate the performance of members of the Help Desk team. Manage and evaluate the performance of the Help Desk as a unit. Ensure customer service is timely and accurate. Recruit, train, and support Help Desk representa...

Help Desk Manager

Infranet Technologies Group

Rocky Mount, NC

Manage and evaluate the performance of members of the Help Desk team. Manage and evaluate the performance of the Help Desk as a unit. Ensure customer service is timely and accurate. Recruit, train, and support Help Desk representa...

Help Desk Manager III

Mantech International Corporation

Edwards, CA

8 years of related experience. HS Degree and 8 years' experience. Bachelor's degree in IT related discipline, or related discipline. 4 years of specific experience; DoD 8570.01-m IAT Level-II Certification. Bachelor's Degree in IT...

Help Desk Manager

Leidos

Maryland, United States

$78,000 - $141,000 a year

The Help Desk Manager oversees all Tier 1 technicians, analysts, and specialists providing technical support to all AFNCR customer requests and inquiries. The Help Desk Manager shall recommend improvements to processes supporting...

Help Desk Manager

Solarus Technologies Inc

New York, United States

$70,000 - $90,000 a year

Manage the service desk teams daily activities. Function as the customers escalated point-of-contact for problem identification and resolution for issues that have been escalated by the team. Manage the dispatch process of servi...

Help Desk Manager

Bluecross Blueshield Of Vermont

Vermont, United States

$65.3K - $82.7K a year

Manage the day-to-day operations of the Help Desk team including the distribution of workload, tracking workload, and evaluating team member performance. Oversee team productivity, training, and evaluation of the Help Desk operati...

Help Desk Manager

C & H Equipment Rentals, Llc

Remote

$50 - $85 an hour

We're looking for a qualified Help Desk Manager to join our growing team. You'll be responsible for leading our technical support team to provide excellent customer service and resolve customers' technical issues.The Help Desk Man...

Front Desk Manager New

Sage Hospitality Resources L.l.c.

Irvine, CA

Hilton Hotel discounts world wide. Medical, vision, and dental insurance (full time employees only). 401(k) (full time employees only). Lunch daily. Ensure guest arrival and departure procedures are accurately followed in a smooth...

Help Desk Manager

Mercantile Bank

Wyoming, MI

$90,000 - $110,000 a year

We provide 401(k) match at 100% up to the first 5% of your contribution Employee Stock Purchase Plan, 529 College Savings Plans, Discounted bank services, Legal protection, Tuition Reimbursement, Exceptional training and developme...

Help Desk Manager

Gointellects

Washington, DC

$111k-142k (estimate)

Provides support and expertise on Windows OS and Mac OS devices, including imaging, troubleshooting software and hardware, and deploying to end users. Provides support and expertise with fixed and portable Audio/Video solutions. P...

Help Desk Manager (Central Region)

Maine Technology Users Group

Bangor, ME

$73.2K - $92.7K a year

Company: Maine Community College System. Contact Name: Heather Albert. Contact Email: halbert@mccs.me.edu Career Website: https://www.mccs.me.edu/about-mccs/system-office/employment/. Contact Phone: 207-629-4016. Knowledge of Help...

Help Desk Manager in Fort Lauderdale, FL at SNI Technology

Sni Companies

Fort Lauderdale, FL

Take full ownership of allday to day Help Desk tasks, overseeing a team of 6-7 technicians.. Technology Integration:Collaborate with the end-users/team to assess, implement, and maintain technological solutions that streamline...

Help Desk Manager

C & H Equipment Rentals, Llc

Los Angeles, CA

We're looking for a qualified Help Desk Manager to join our growing team. You'll be responsible for leading our technical support team to provide excellent customer service and resolve customers' technical issues.The Help Desk Man...

Help Desk Manager

Amtex Enterprises

West Palm Beach, FL

Up to $80,000 a year

Strong experience with KPIs, SLAs, and ITIL. Hands-on technical skills with experience in service management and technical support. Proficiency with IT Service Management systems. Excellent communication and customer service skill...

IT Help Desk Manager

University Of South Carolina

Los Angeles, CA

Job Search Category Information Technology About USC Inclusive Excellence Statement Benefits for Temporary Positions The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), off...

Help Desk Manager

Howard University

Washington, DC

$58.1K - $73.6K a year

Manage and supervise the daily activities of the Help Desk function, to include training, coaching, organizing, planning, and staffing operations. Develop, review and meet service level agreements to continually increase customer...

Help Desk Manager

Iron Bow Technologies

Washington, DC

$94.9K - $120K a year

You are self-motivated and driven to grow in the IT Support space You are results-oriented and understand the importance of IT as it relates to your customers. You are driven to achieve program initiatives within dynamic customer...

Help Desk Manager | Work From Home

Clinicmind

Remote

$62.5K - $79.1K a year

Interact with ClinicMind VARs Train their Customer Support and RCM teams to use the ClinicMind system Help our VARs build their own branded Help Desk teams Train their Help Desks to Troubleshoot user problems Train their Help Desk...

IT Help Desk Manager

Highway And Heavy Parts

Saginaw, MI

$50,000 - $75,000 a year

Lead and organize the IT departments weekly meetings. Plan and direct IT team training. Improve processes and policies in support of organizational goals. Assist in the development of the yearly IT budget. Conduct audits and quali...

Help Desk / Desktop Support - Asset Management

Arthur Grand Technologies

San Antonio, TX

Investigate, locate, and retrieve lost or unreturned assets using available systems. Communicate with customers on the status of IT Inventory request tickets. Resolve work orders or assign to Warehouse staff for processing. Mainta...

Software Help Desk and Training Manager

Carina Software Inc

Houston, TX

Establish a dedicated Help Desk and Training organization that supports Omniras ambitious growth plan. Lead the team that provides Help Desk and Training Services to our client base. Gain a deep understanding of Omniras solution...

Help Desk Technician - South Portland, United States - Dead River Company New

Dead River Company

United States

Promptly answers calls and electronic requests for support coming in to the Help Desk. Participates in the oncall rotation throughout the year, including some evening, weekend and holiday coverage. Provides or assists in training...

Help Desk Support Manager

Dunham's Sports

Troy, MI

$55.1K - $69.8K a year

Managing the day-to-day Help Desk store support operations. Facilitating and overseeing technical support and troubleshooting for store register issues, ensuring helpful support is provided. Coaching and mentoring Help Desk Techni...

Front Desk Manager

Hampton Inn New Orleans French Qtr

New Orleans, LA

At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience. Supervisory expe...

Learning Management Systems Help Desk Analyst

Suny System Administration

Albany, NY

$52.8K - $66.8K a year

Communicating with prospective and current students, faculty, and campus staff by telephone, email or live chat to assist with navigation, settings issues, gathering information, and resolving issues related to online courses on a...