Full-Time Service Desk Analyst jobs in Falls Church, VA

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TIER 1 SERVICE DESK ANALYST (CUSTOMER EXPERIENCE REPRESENTATIVE)

Previous experience in the Hospitality Industry or in Customer Service preferred. Excellent oral and written communication skills. Exceptional customer service skills Technical skills (Microsoft Office Suite). Required: Security C...

CompanyJcs Solutions Llc
AddressSpringfield, VA
CategoryInformation Technology
Date Posted 3 weeks ago See detail

Tier 1 Service Desk Analyst (Customer Experience Representative)

Jcs Solutions Llc

Springfield, VA

Previous experience in the Hospitality Industry or in Customer Service preferred. Excellent oral and written communication skills. Exceptional customer service skills Technical skills (Microsoft Office Suite). Required: Security C...

Service Desk Analyst (SDA)

Gtsc-Talent Solutions

Arlington, VA

Answer Help Desk phones and provide Tier I support to users on a variety of issues. Responds to telephone calls, email and personnel requests for technical support. Log and prioritize calls and provide reports as required on Servi...

Service Desk / Help Desk Analyst - Active Top Secret required

General Dynamics

Washington, DC

You act as the first point of contact for our government client and exhibit the exceptional technical and customer service skills to resolve issues as quickly and efficiently as possible. You act as the first point of contact for...

Costing and Pricing Analyst, Account Services (Hybrid/Remote)

Sourceamerica

Vienna, VA

$78.6K - $99.5K a year

Develop, analyze and coordinate Costing and Pricing data in support of SourceAmerica Account Managers, NPAs, and in support of the government agencies. Review pricing with cost estimators, market data, and other pricing indicators...

Front Desk Concierge/Resident Service

Edgewood Management Corporation

Annandale, VA

$15 - $16 an hour

Answer the phone and accurately transfer calls or take detailed messages Perform all levels of customer service with owners, guests and vendors including prospective resident needs, basic resident questions/concerns, parking infor...

IT Service Desk Technician

Zolon Tech Solutions Inc

Washington, DC

$53k-67k (estimate)

Dice Id: zolva001. Position Id: 8272940....

Service Now Business Analyst

Itc Federal, Inc.

Fairfax, VA

$78.7K - $99.7K a year

Facilities Management Space Management Project Management Real Estate and Lease Management Fleet Management. Support the team and PM w/ Status Reporting to include WBS/IMS updates and Burn Up/Burn Down charts for JIRA Scrum/Kanban...

Front Desk/ Customer Service Representative

Weed Man Lawn Care Of Vienna-Arlington

Fairfax, VA

$18 - $24 an hour

401(k). 401(k) matching. Flexible schedule. Health insurance. On-the-job training. Paid time off. Vision insurance. 1 year. 8 hour shift. Monday to Friday. In-person. Office. Customer service: 1 year (Preferred)....

Tier 1 Service Desk Technician - HYBRID

Rcg Inc

Washington, DC

$46.8K - $59.2K a year

Must live within 50 miles of Washington, DC and have the ability to work onsite as needed.. Service Desk technicians provide customer service support during their designated shift, by responding to IT issues, requests for service,...

Senior Functional Business Analyst - Help Desk

Cgi Group, Inc.

Arlington, VA

$76.8K - $97.2K a year

Provide functional support in the operations and maintenance of the Momentum application. Analyze and resolve issues as identified by the client across different Momentum modules. Execute various reports to identify documents or i...

Functional Business Analyst - Help Desk

Cgi Group, Inc.

Arlington, VA

$49K - $62.1K a year

Entering tickets received via phone or email into Jira tool. Diagnosing calls and identify the functional issue(s), solution testing if needed. Responding to users with appropriate functional issue resolution. Identifying applicab...

Manager, Information Technology Service Desk

Aha - American Hospital Association

Washington, DC

$106,000 - $132,000 a year

Align with industry best practices and identify opportunities for process improvements and efficiencies within the IT Service Desk. Troubleshoot, diagnose, and resolve technical problems in a diverse technology ecosystem across mu...

Service Desk Specialist

Inserso

Washington, DC

$39.5K - $50.1K a year

Answer phones or respond to email requests and create incidents using DOJ OJPs ITSM systems (ServiceNow) and maintain them through resolution. Provide prompt and courteous customer service. Update Asset Management records for use...

Service Desk Lead

Jcd Staffing Llc

Washington, DC

$105,000 a year

U.S. citizenship is required. Ability to obtain and maintain a Public Trust clearance as required by contract. This position is onsite at designated DOJ locations based on contract requirements. Bachelor's Degree with 5+ years' re...

IT Help Desk Analyst - NAVSEA Chief Information Office

Synchron, Llc

Washington, DC

$57.8K - $73.2K a year

Active Secret Clearance. Minimum three years of IT Helpdesk experience. Possesses analytical and problem-solving skills for both technical and business-related matters. Strong communication skills. Knowledge of DoD/Navy program ma...

Service Desk Technician

Na Ali'i Consulting & Sales, Llc.

Washington, DC

$52.2K - $66.1K a year

Web Application Support: Provide technical customer support for the daily operations and training of web-based applications to customers at different levels of IT knowledge as well as different levels of seniority, from junior leg...

Service Desk Support Specialist

Key Concepts Knowledgebase Llc

Bethesda, MD

$45.6K - $57.8K a year

Key Concepts Knowledgebase, LLC., is seeking a Service Desk Support Specialist to join our team working with a high-visibility customer for a project at a large NIH support organization. The successful candidate will have a solid...

Health Services Analyst

Booz Allen

Bethesda, MD

$73,100 - $166,000 a year

3+ years of experience in health data analysis 3+ years of experience with a standard coding language, including SAS, R, SQL, or Python Experience with formal health policy or health program evaluation, including the use of quasi-...

Service Now Business Systems Analyst

Kaizen Dynamics

Washington, DC

$90 - $100 an hour

5+ years of professional experience supporting the configuration and development of ServiceNow. 8+ years of business analysis experience. 8+ years of IT Service Management experience. Supervisory experience working with a diverse...

HYBRID - Help Desk Support Service Specialist - Senior (Contingent upon award)

Bull Bear Defense Solutions Llc

Washington, DC

$63.6K - $80.6K a year

The HD Support Service Specialist shall ensure that the service desk is responsive to end user problems. The HD Support Service Specialist shall develop a communications plan that outlines the procedures and feedback processes for...