Full-Time Service Desk Analyst jobs in Virginia

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TIER 1 SERVICE DESK ANALYST (CUSTOMER EXPERIENCE REPRESENTATIVE)

Previous experience in the Hospitality Industry or in Customer Service preferred. Excellent oral and written communication skills. Exceptional customer service skills Technical skills (Microsoft Office Suite). Required: Security C...

CompanyJcs Solutions Llc
AddressSpringfield, VA
CategoryInformation Technology
Date Posted a month ago See detail

Tier 1 Service Desk Analyst (Customer Experience Representative)

Jcs Solutions Llc

Springfield, VA

Previous experience in the Hospitality Industry or in Customer Service preferred. Excellent oral and written communication skills. Exceptional customer service skills Technical skills (Microsoft Office Suite). Required: Security C...

Service Desk Analyst (SDA)

Gtsc-Talent Solutions

Arlington, VA

Answer Help Desk phones and provide Tier I support to users on a variety of issues. Responds to telephone calls, email and personnel requests for technical support. Log and prioritize calls and provide reports as required on Servi...

Service Desk Technician

Empower Ai Inc.

Alexandria, VA

$46.1K - $58.4K a year

Answering helpdesk calls, and responding to voicemails in a timely manner Greeting customers and assisting in creating and updating IT support tickets (Remedy) per defined service-level agreements Evaluating, prioritizing, solving...

Service Desk Supervisor

Saic Motor

STERLING, VA

Manage Service Desk Agents and Dispatch processes in support of all CBP and Border Patrol sites.. Lead and provide daily oversight to experienced help desk support personnel to support Director, Division Chiefs, Branch Chiefs, and...

Energy Services Business Analyst

Audi Of America

Reston, VA

Responsible for the implementation and management of the data monetization strategy including ecosystem readiness and achievement of business targets. Work with AoA and Audi AG to build the business case for approval of selected E...

Technical Services Project Analyst

Tmeic Corporation

Salem, VA

Job #PR24006Job TitleTechnical Services Project AnalystOffice LocationRoanoke, VA Business Function/DepartmentEnergy & Infrastructure Solutions/ Business Process and AnalysisSales Territory, if applicableN/AGeneral Role Descriptio...

NCIS Help Desk Analyst - Tier II

General Dynamics Information Technology

Quantico, VA

Initiate and resolves service request/problem incidents for end user issues including software and hardware Consult with the user community to resolve technical problems and answer queries by telephone or self-service ticket in su...

Help Desk Analyst - Remote

Icf

Reston, VA

$39,435 - $67,040 a year

Document, troubleshoot and resolve customer requests via phone, email, ticketing system Must be able to critically analyze, triage and resolve incidents, problems and requests Must be able to understand technical end user problems...

Service Now Business Analyst

Itc Federal, Inc.

Fairfax, VA

$78.7K - $99.7K a year

Facilities Management Space Management Project Management Real Estate and Lease Management Fleet Management. Support the team and PM w/ Status Reporting to include WBS/IMS updates and Burn Up/Burn Down charts for JIRA Scrum/Kanban...

Guest Service Agent- Front Desk (Part Time & Full Time)

Herndon Operators Llc

Herndon, VA

$14 - $15 an hour

PLEASE NOTE THAT WE REQUIRE BACKGROUND CHECKS FOR ALL POSITIONS.. Greets guests with genuine and warm spirit of hospitality Registers (Check-in) guests in an efficient manner, following Baywood & Brand standards, securing proper m...

Senior Functional Business Analyst - Help Desk

Cgi Group, Inc.

Arlington, VA

$76.8K - $97.2K a year

Provide functional support in the operations and maintenance of the Momentum application. Analyze and resolve issues as identified by the client across different Momentum modules. Execute various reports to identify documents or i...

Front Desk Patient Service Representative

Master Center For Addiction Medicine

Glen Allen, VA

$31.3K - $39.7K a year

Answering and responding to phone calls. Referring new patients to intake. Scheduling and confirming appointments. Verify Insurance and enter structured data. Scanning documents to patients medical records. Checking patients in a...

Hotel Guest Service Agent (Front Desk)

Holiday Inn Staunton

Staunton, VA

From $13 an hour

Dental insurance. Employee discount. Paid time off. Vision insurance. 8 hour shift. Day shift. Holidays. Monday to Friday. Night shift. Weekends as needed. In-person. Customer Service: 1 year (Preferred). Hotel Front Desk: 1 year...