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Desk Analyst jobs

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SERVICE DESK ANALYST

Provide telephone, remote and desk-side support to the business, both locally and globally when needed. Manage calls and tickets within your team and your personal queue to ensure that SLA targets are met. To ensure that customers...

CompanyFinancial Times
AddressNew York, NY
CategoryInformation Technology
Salary$27 - $29 an hour
Job typeFull-time
Date Posted 2 months ago See detail

Service Desk Analyst

Financial Times

New York, NY

$27 - $29 an hour

Provide telephone, remote and desk-side support to the business, both locally and globally when needed. Manage calls and tickets within your team and your personal queue to ensure that SLA targets are met. To ensure that customers...

2 months ago seen See more...

IT Help Desk Analyst

James River Equipment Virginia Llc

Charlotte, NC

$45,000 - $55,000 a year

Provide general hardware repairs (laptops, desktops, and peripherals) Provide Level 1 IT support to the dealerships end-users Accurately track IT inventory Ensure proper recording, documentation, and closure of issues within tick...

2 months ago seen See more...

Help Desk Analyst

Majus Consulting

Washington, DC

$47.1K - $59.6K a year

Respond to service requests via telephone, email, or in-person to resolve reported issues promptly.. Utilize automated remote-control software for efficient issue resolution. Triage and escalate service requests. Log and track ser...

2 months ago seen See more...

Help Desk Analyst

Group 1001

Park Ridge, IL

$42.1K - $53.3K a year

Manage and maintain all end-user workstations, laptops and peripheral devices for all company locations and for remote employees Maintain a current hardware and software inventory for all systems Perform periodic maintenance to al...

2 months ago seen See more...

Help Desk Analyst

Nasscomm

Washington, DC

$30 - $40 an hour

No more than 3 years experience in Help Desk setting. Basic computer skills including working with MS Word, MS Excel, MS PowerPoint, Google applications (Gmail, calendar, Google Docs, Google Sites), and databases. Ability to prov...

2 months ago seen See more...

service desk analyst

Starbucks

United States

$22.40 - $39.58 an hour

Assists in identifying trends in continuing hardware, software or systems problems. Documents user problems, resolution, and new solutions for future reference using EHD tools and resources. Maintains regular and consistent attend...

2 months ago seen See more...

Service Desk Analyst, Part-time

Hancock Whitney

Gulfport, MS

$30.1K - $38.1K a year

Answers, evaluates, and prioritizes incoming requests for IT assistance by phone, chat, self-service portal, e-mail, and in-person. Provides support for associates experiencing problems related to PC hardware, software, networks a...

2 months ago seen See more...

Lock Desk Analyst

Griffin Funding

San Diego, CA

Griffin Funding is a national direct lender focusing on Non-QM (DSCR, Bank Stmt, & 5-10 units), VA and HELOANs Loans in 27 states. Our mission is to serve our customers with honesty, integrity, and competence while providing them...

2 months ago seen See more...

IT Help Desk Analyst

Sunplus Data Group, Inc

Conyers, GA

The Analyst will be expected to provide a high level of customer service while handling a large volume of calls and difficult situations all the way to completion of the ticket.Job Responsibilities Oversee the daily performance o...

2 months ago seen See more...

Lock Desk Analyst

Griffin Funding, Inc.

San Diego, CA

$23.38 - $25.34 an hour

Dental insurance. Health insurance. Paid time off. Mortgage Lock Desk: 1 year (Required). San Diego, CA 92101 (Required). San Diego, CA 92101: Relocate before starting work (Required)....

2 months ago seen See more...

Service Desk Analyst

Akron Children's Hospital

Akron, OH

Provides Tier 1 Service Desk support via phone, email and ITSM application for IS requests to resolution at first call. Provides Tier 2 Service Desk support for complex issues and escalates issues to Senior/Lead Service Desk Analy...

2 months ago seen See more...

Enterprise Service Desk Analyst

York Iso

New York, NY

Provide Tier 1 technical support for internal customers reported in person, over the phone, through email or chat, or in NYISO's ITSM Service Catalog. Tier 1 support includes basic resolution of software and hardware problems, req...

2 months ago seen See more...

Help Desk Analyst

Distribution Management

Saint Charles, MO

From $50,000 a year

Provide first line support for any information technology issues and problems. Aid by phone, email and/or using a ticket management system. Performs installs, upgrades, moves, and changes for computer workstation hardware and soft...

2 months ago seen See more...

Help Desk Analyst

Govtact

Fort Worth, TX

From $15.50 an hour

401(k). 401(k) matching. Dental insurance. Health insurance. Health savings account. Paid time off. Parental leave. Retirement plan. Vision insurance. 8 hour shift. Help desk: 1 year (Preferred). IT: 1 year (Preferred). US Citizen...

2 months ago seen See more...

Help Desk Analyst

Expedite Technology Solutions

Dover, DE

$20.47 - $24.65 an hour

2 years. Monday to Friday. Help desk: 1 year (Preferred). Windows: 1 year (Preferred). Dover, DE (Required). Dover, DE: Relocate before starting work (Required)....

2 months ago seen See more...

Help Desk (HD) Support Analyst

Aline, Inc.

Louisville, KY

Provide first level technical support relating to client issues with proprietary software. Provide basic technical support at the network level: connectivity, routers, firewalls, security. Provide basic remote access solution impl...

2 weeks ago seen See more...

Help Desk Associate Analyst

Texas State Technical College

Austin, TX

$35.2K - $44.6K a year

Employee will demonstrate TSTC Core values of Excellence, Accountability, Service and Integrity with internal and external stakeholders, customers, students and members of the community. Respond promptly to telephone calls and ema...

2 weeks ago seen See more...

Sales Analyst - Field Help Desk

Abbvie

Illinois, United States

BA, BS degree required or equivalent experience. Minimum of 2 years experience in highly regulated functions. Knowledge of pharmaceutical industry, compliance regulations and standards (PDMA). Experience and expertise with regulat...

4 weeks ago seen See more...

Analyst - IT Help Desk

Sullivan & Cromwell

New York, NY

$95,000 - $115,000 a year

Manage workflow by inputting accurate problem description and resolution data in incident management system for all calls received. Field escalated tickets from phone support Level 1 team. Visit user offices to troubleshoot issues...

4 weeks ago seen See more...

Computer Systems Analyst II / Help Desk with Security Clearance

Consolidated Networks Corporation

Louisiana, United States

$58,000 a year

Must be a U.S. Citizen with an active DoD Secret Security Clearance. CompTIA Security+ CE or IAT Level II certification, required to start.. Must have a valid drivers license and maintain Fort Johnson driving privileges. Must be...

4 weeks ago seen See more...

Senior Functional Business Analyst - Help Desk

Cgi Group, Inc.

Arlington, VA

$76.8K - $97.2K a year

Provide functional support in the operations and maintenance of the Momentum application. Analyze and resolve issues as identified by the client across different Momentum modules. Execute various reports to identify documents or i...

4 weeks ago seen See more...

Senior Deal Desk Quoting Analyst

Johnson And Johnson

Raynham, MA

Protect the margins of the business by taking a holistic view of the levers that affect profitability including products, prices, solutions and T&Cs. Better align the offers we submit with the needs of the customer segment and the...

a month ago seen See more...

Voter Registration Support Desk (Operations & Policy Analyst 2)

Secretary Of State

Salem, OR

$5,228 - $8,003 a month

All applicants using their education to meet the position requirements must submit a copy of all transcripts no later than interview to receive credit for college degrees or coursework. Credits must be from an accredited college o...

a month ago seen See more...

Functional Business Analyst - Help Desk

Cgi Group, Inc.

Arlington, VA

$49K - $62.1K a year

Entering tickets received via phone or email into Jira tool. Diagnosing calls and identify the functional issue(s), solution testing if needed. Responding to users with appropriate functional issue resolution. Identifying applicab...

a month ago seen See more...

Analyst, Help Desk - SEDS

District Of Columbia Public Schools

Washington, DC

$61,945 - $69,876 a year

The Information Technology team provides DCPS students and staff in every school with the infrastructure, systems, and support to use technology effectively to accelerate student achievement. The Assessments team leads and support...

a month ago seen See more...

Help Desk Support Analyst

Rl Canning

Chicago, IL

$43.6K - $55.2K a year

Provide end-users with phone support, in addition, to walk-in end-users first-level support. Should expect to take about 30 40 calls daily. Responsible for answering and logging calls and documenting tickets with the proper note...

a month ago seen See more...

Service Desk Support Analyst (IT Support Tech)

Colson Group Holdings Llc

Three Oaks, MI

Cyber Security Programs. IT Equipment (Servers, Networks, Telecom, Cloud). IT Infrastructure Hardware Experience....

a month ago seen See more...

IT Help Desk Support Analyst

Aqueity

Lombard, IL

Provides IT Support relating to technical issues involving Microsofts core business applications, operating systems, and cloud services. Supports disaster recovery solutions. Provides technical support at the network level: WAN a...

a month ago seen See more...

IT - Help Desk Support Analyst

Ciocca York Region

York, PA

$41.7K - $52.9K a year

High school diploma or equivalent. Post-secondary degree preferred. Two to four years related experience and/or training, or equivalent combination of education and experience in a Microsoft Windows Domain-based environment. Knowl...

a month ago seen See more...

Senior Network Analyst - Help Desk

Illinois Municipal Retirement Fund

Oak Brook, IL

Deadline for internal candidates is March 27, 2024.INTRODUCTIONSUMMARY: The Senior Network Analyst -Help Desk will be primarily responsible for providing excellent customer service to our internal staff for all of their PC/network...

a month ago seen See more...

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What are the top cities open Desk Analyst jobs?

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What companies are hiring for Desk Analyst jobs?

The top companies hiring now for Desk Analyst jobs are 1872 Consulting, AMS Staffing Inc., AMS Staffing, Inc., BlueWater Federal Solutions, Booz Allen Hamilton, Buff City Soap, CGI, Computer Resources of America, DMI, Elevance Health, Skiltrek, TEKsystems, VortalSoft,

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