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Desk Analyst jobs in Virginia

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TIER 1 SERVICE DESK ANALYST (CUSTOMER EXPERIENCE REPRESENTATIVE)

Previous experience in the Hospitality Industry or in Customer Service preferred. Excellent oral and written communication skills. Exceptional customer service skills Technical skills (Microsoft Office Suite). Required: Security C...

CompanyJcs Solutions Llc
AddressSpringfield, VA
CategoryInformation Technology
Date Posted 7 days ago See detail

Tier 1 Service Desk Analyst (Customer Experience Representative)

Jcs Solutions Llc

Springfield, VA

Previous experience in the Hospitality Industry or in Customer Service preferred. Excellent oral and written communication skills. Exceptional customer service skills Technical skills (Microsoft Office Suite). Required: Security C...

7 days ago seen See more...

NCIS Help Desk Analyst - Tier II

General Dynamics Information Technology

Quantico, VA

Initiate and resolves service request/problem incidents for end user issues including software and hardware Consult with the user community to resolve technical problems and answer queries by telephone or self-service ticket in su...

a week ago seen See more...

Service Desk Analyst (SDA)

Gtsc-Talent Solutions

Arlington, VA

Answer Help Desk phones and provide Tier I support to users on a variety of issues. Responds to telephone calls, email and personnel requests for technical support. Log and prioritize calls and provide reports as required on Servi...

2 weeks ago seen See more...

Service Desk Analyst (Ashburn, VA)

Tyto Athene

Ashburn, VA

Provide remote technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Respond to email messages, web inquiries, and or phone calls for customers seeking help. Logs all...

4 weeks ago seen See more...

Help Desk Analyst

Assyst, Inc.

Sterling, VA

$45,000 - $50,000 a year

Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). Proven experience in providing Help Desk support in a fast-paced environment. Strong troubleshooting and problem-solving s...

4 weeks ago seen See more...

IT Help Desk Analyst I

Servicesource Inc.

Oakton, VA

$35.2K - $44.6K a year

Set up new desktops, laptops, tablets, and smartphones; troubleshoot, repair, and upgrade existing workstations; and resolve software and hardware problems. Perform system administration duties to include setup of user accounts; c...

4 weeks ago seen See more...

Help Desk Analyst - Remote

Icf

Reston, VA

$39,435 - $67,040 a year

Document, troubleshoot and resolve customer requests via phone, email, ticketing system Must be able to critically analyze, triage and resolve incidents, problems and requests Must be able to understand technical end user problems...

a month ago seen See more...

Senior Service Desk Analyst

Saicon Consultants Inc

Richmond, VA

4 years experience working in an IT Service Desk in a leadership role. Team Lead experience. Professional experience in a work environment supporting Windows 10 and Windows 11. Experience working with a Service Desk ticketing sys...

a month ago seen See more...

Onsite Help Desk Analyst

Converged Security Solutions

Reston, VA

$56.3K - $71.3K a year

Provide workstation/laptop, printer, tablet, phone, and audio/visual support. Provision new users and new equipment Provide technical onsite and remote support to our users. Systematically resolve end user technology-related issue...

2 months ago seen See more...

Help Desk Analyst (Cloud)

Edgesource

Chantilly, VA

$66.3K - $83.9K a year

Manage and maintain the customers systems and cloud-based solution, ensuring maximum uptime and performance. Provide technical support to internal and external customers, including troubleshooting and resolving complex technical...

2 months ago seen See more...

Tier 1 Help Desk Analyst

Securigence Llc

Arlington, VA

$46.9K - $59.4K a year

Answering calls, executing request fulfillment actions, providing functional user support, training issues, initial diagnostics/troubleshooting, account management and password services, diagnosing and resolving issues on unclassi...

2 months ago seen See more...

Application Tier III Help Desk Analyst

Dane, Llc

Arlington, VA

$80,000 - $100,000 a year

Use a ticket system to enter and track trouble ticket status from beginning to end. Meet Help Desk Deliverables and contract performance requirements. Provide enterprise-level technical support to internal and external customers....

2 months ago seen See more...

Help Desk Analyst 2 - 100% ON SITE (731254)

Gs1 Consulting

Norfolk, VA

$23 - $25 an hour

Dental insurance. 2 years. 8 hour shift. Monday to Friday. OTRS Ticket System (or equiv): 1 year (Required). TDX IT Service Management (ITSM) Service Desk tool: 1 year (Required). Hands on exp w/basic support and troubleshooting:...

2 months ago seen See more...

Senior Functional Business Analyst - Help Desk

Cgi Group, Inc.

Arlington, VA

$76.8K - $97.2K a year

Provide functional support in the operations and maintenance of the Momentum application. Analyze and resolve issues as identified by the client across different Momentum modules. Execute various reports to identify documents or i...

4 weeks ago seen See more...

Functional Business Analyst - Help Desk

Cgi Group, Inc.

Arlington, VA

$49K - $62.1K a year

Entering tickets received via phone or email into Jira tool. Diagnosing calls and identify the functional issue(s), solution testing if needed. Responding to users with appropriate functional issue resolution. Identifying applicab...

a month ago seen See more...

What should I search to find Desk Analyst jobs in Virginia?

People who searched for Desk Analyst jobs in Virginia also searched for Operations Research Analyst, Lead Data Analyst, Budget Management Analyst, Research Analyst, Data Reporting Analyst, Data Analyst Lead, Salesforce Business Analyst, Client Data Analyst, Senior Source Analyst, Program Support Analyst, Program Management Analyst, Logistics Data Analyst, Cyber Operations Analyst, Data Link Analyst, Supply System Analyst, . If you're getting few results, try a more general search term. If you're getting irrelevant result, try a more narrow and specific term.

Top Jobs in Virginia

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What companies are hiring for Desk Analyst jobs in Virginia?

The top companies hiring now for Desk Analyst jobs are ASSYST, Inc., Axseum Inc, Beacon Systems, CACI, CACI International, Inc., CACI International, Inc., CGI, DMI, FOCUSED HR SOLUTIONS LLC, KeenLogic, Tidal Basin, University Of Virginia, Virginia Jobs,

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