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IT HELP DESK ANALYST - NAVSEA CHIEF INFORMATION OFFICE

Active Secret Clearance. Minimum three years of IT Helpdesk experience. Possesses analytical and problem-solving skills for both technical and business-related matters. Strong communication skills. Knowledge of DoD/Navy program ma...

CompanySynchron, Llc
AddressWashington, DC
CategoryInformation Technology
Salary$57.8K - $73.2K a year
Job typeFull-time
Date Posted a month ago See detail

IT Help Desk Analyst - NAVSEA Chief Information Office

Synchron, Llc

Washington, DC

$57.8K - $73.2K a year

Active Secret Clearance. Minimum three years of IT Helpdesk experience. Possesses analytical and problem-solving skills for both technical and business-related matters. Strong communication skills. Knowledge of DoD/Navy program ma...

a month ago seen See more...

Sr. Help Desk Analyst

Terran Orbital

Irvine, CA

$27 - $42 an hour

Contribute to the success of a fast-growing, multidisciplinary team Serve as the first point of contact for customers seeking technical assistance over the phone, e-mail, or chat. Troubleshoot and diagnose IT-related issues prompt...

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Help Desk Analyst

Dutech

Harrisburg, PA

$19.07 - $22.00 an hour

Provides technical assistance, support, and advice to end users for hardware, software, and systems via phone. Investigates and resolves computer software and hardware problems of users. Answers questions, applying knowledge of co...

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Help Desk Analyst

Aceapplications, Llc

Orlando, FL

$20 - $21 an hour

These will be onsite positions for a long term duration of at least one year with very likely yearly extensions. Interviews are conducted in person, and will be tested on basic technical knowledge. Answer telephone calls, e-mail i...

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Help Desk Analyst

Sgtec Engineering

Orlando, FL

$19.79 - $23.00 an hour

Handling telephone calls, email inquiries, and assisting customers facing technical issues. Installing, configuring, deploying, maintaining, and ensuring the effective operation of end-user hardware, software, and mobile devices s...

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Help Desk Analyst II - NISSC II

Jacobs Engineering Group Inc.

Colorado Springs, CO

$65,000 - $68,000 a year

Facilitating the excellent relationship between Government active duty/civilian customers and our contractor team. Using Remedy and similar management tools to complete and assign trouble tickets for network, PC, laptop, KVM, prin...

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Help Desk Analyst

Infologitech

Durham, NC

$22 - $27 an hour

Experience and knowledge of browser-based applications. Required 5 Years. Experience researching, analyzing and interpreting automated system problems. Required 5 Years. Experience working in a Application/Production Support based...

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Service Desk Analyst

Simpson Thacher & Bartlett Llp

New York, NY

$65,000 - $95,000 a year

Diagnose individual and Firm-wide problems accurately, distinguishing between software, hardware and/or network issues Apply expert knowledge of "STB applications", such as MS Windows 10, Outlook, MS Office, Worksite, Diaries, IE,...

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Sr. Service Desk Analyst

Cannondesign

Los Angeles, CA

$37.82 - $47.27 an hour

Provide end user support for local and remote users. 70% of the responsibilities revolve around level 1, level 2 and level 3 support tickets and troubleshooting. Beyond end support, responsible for application support, configurati...

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IT Help Desk Analyst II

American Family Care

Birmingham, AL

SummaryThe Helpdesk Analyst II position is the first line of support to resolve issues related to AFCs Electronic Health Record Systems and IT. This positions primary responsibility is to efficiently address issues reported by end...

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Help Desk Analyst-Bilingual (HYBRID)

Serigor Inc.

Durham, NC

Monitoring incoming issues that are resolved by the front-line Help Desk staff. Diagnosing the root cause and resolving isolated issues. Escalating customer issues to development staff. Recommending product and process improvement...

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Service Desk Analyst

Teksystems

Green Bay, WI

You should be able to work in a fast-paced and constantly changing team environment and possess strong organizational skills with exceptional follow-through and attention to detail. You will be responsible for reviewing service de...

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IT Help Desk Analyst

Lyra Technology Group

San Francisco, CA

About Cross the DivideCross the Divide is a technology services company dedicated to bringing non-profit organizations the information technology tools they need to strengthen and support their programs. Their client list includes...

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IT Help Desk Analyst

City Of Greenbelt

Greenbelt, MD

From $54,121.60 a year

401(k). Dental insurance. Employee assistance program. Flexible spending account. Health insurance. Life insurance. Paid time off. Parental leave. Professional development assistance. Tuition reimbursement. Vision insurance. 8 hou...

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Help Desk Analyst I

Phoenix Children's Hospital

Phoenix, AZ

Technical ResponsibilitiesDiagnoses and resolves technical hardware and software issue using troubleshooting skills.Provides complete and accurate information for all tickets entered into the Service Desk software to include prope...

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Help Desk Analyst (Tier 1 )

Leidos

Remote

$20.48 - $22.00 an hour

Provides Help/Service Desk support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Ability to diagnose data communications problems using specialized tools, test equipment, and softwar...

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Help Desk Analyst

Dt Professional Services

Remote

$18.50 - $20.00 an hour

Warwick (RI) Kansas City (KS) Oklahoma City (OK) Wilmington (DE) Cleveland (OH) Lake Mary (FL) Phoenix (AZ) Provides basic Help Desk support for problems and service requests related to hardware, software, network/mainframe connec...

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HIT Service Desk Analyst I

Advocate Aurora Health

Oak Brook, IL

Provides initial support troubleshooting, answering questions and resolving basic problems and issues related to LAN/WAN-based software, desktop computing equipment, printers, network status and applications. Gathers information a...

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Senior Service Desk Analyst

Saicon Consultants Inc

Richmond, VA

4 years experience working in an IT Service Desk in a leadership role. Team Lead experience. Professional experience in a work environment supporting Windows 10 and Windows 11. Experience working with a Service Desk ticketing sys...

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Help Desk Analyst

Sparibis

Washington, DC

$62K - $78.4K a year

Experience operating or supporting SCORM-compliant Learning Management Systems; especially experience with the Seaware LMS that supports training at the Navy Undersea Warfare Center (NUWC). Customer service focused with ability to...

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Service Desk Analyst I

Knitwell Group

Pataskala, OH

$19.50 an hour

Provide tier 1 technology support to associates working in our stores and corporate offices. Escalate support issues to appropriate technical staff. Submit vendor service requests for the Point of Sale (POS) and other break-fix pr...

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Service Desk Analyst

Encova Insurance

Charleston, WV

Associate Degree in Computer Science, Business Administration, or related fields preferred. ITIL Certification or knowledge of IT Service Management processes desired. Effective customer service skills, including active listening....

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Senior Service Desk Analyst

Teksystems

Chicago, IL

Provides systems analysis support to clients; analyzes and determines computing needs and makes recommendations on appropriate tools (hardware, software, peripherals). Installs, configures and maintains computing tools, provide...

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Service Desk Analyst 1

Cts

Trumbull, CT

$50,000 a year

Responds to rotating after-hours emergency calls. Become familiar with each client and their respective applications. Learn fundamental operations of commonly used software, hardware, and other equipment. Follow standard Service D...

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Service Desk Analyst II

Green Solutions

Detroit, MI

$35 - $45 an hour

5+ years experience on a Level 1 / Level 2 Service Desk. 3+ years experience in User Account Management (experience with OTKA a plus). 3+ years experience with M365 Product end-user support. Passionate about delivering the ulti...

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Tier One Service Desk Analyst (Hybrid)

Seek Now

Louisville, KY

Tracks and reports on operational and service level metrics. Works closely with staff by providing Tier 1 Service Desk support. Identifies, recommends and implements improvement initiatives to streamline IT operations and workflow...

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Help Desk Analyst

Leidos

Edgewood, MD

Works to achieve day to day objectives consisting of tasks that are typically routine, with some deviation from standard practice. Works under moderate supervision for routine tasks. Resolves routine problems and issues, with clea...

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Service Desk Analyst I

Herc Rentals

Bonita Springs, FL

Support Herc based applications and infrastructure for all North America. Analyze user needs, facilitate support, and provide complete solutions whenever possible. Communicate issues and opportunities to Service Desk leadership. M...

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IT Service Desk Analyst II

Sgs

Wheat Ridge, CO

Tracks, monitors, documents, and communicates with end-users for the requests, issues and incidents through completion using ServiceNow. Completes assigned tasks in support of business-driven projects and initiatives. Provides 'lo...

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Software Help Desk Analyst

Alpine

Phoenix, AZ

Evaluate, prioritize, and solve all incoming telephone, voicemail, e-mail, web inquiries, or in-person requests for assistance from users/customers having difficulty with hardware, CAD software, network operations, printing, and o...

2 months ago seen See more...

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