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CUSTOMER SUPPORT SPECIALIST

Handles Customer Service issues via phone, email, online presentations, screen-share, and in-person meetings. Facilitates the collection of artwork from the customer to assist the Client Success Managers. Responds to inbound calls...

CompanyTerraboost
AddressNaperville, IL
CategoryInformation Technology
Job typeFull-Time
Date Posted 3 weeks ago See detail

Customer Support Specialist

Terraboost

Naperville, IL

Handles Customer Service issues via phone, email, online presentations, screen-share, and in-person meetings. Facilitates the collection of artwork from the customer to assist the Client Success Managers. Responds to inbound calls...

Customer Support Specialist

Tcwglobal

West Hollywood, CA

Document, sort, pack, and ship customer mail. Monitor the flow of mail from our remote locations to our processing center(s) and investigate any disruptions, opening cases, contacting vendors, and submitting refunds/claims when ne...

Customer Success Manager (Mailchimp)

Intuit

Atlanta, GA

We are looking for a Customer Success Manager interested in using creativity to solve problems, build long-term relationships with businesses, and help their customers use software to achieve their marketing goals. You must be abl...

MAG Customer Technical Program Manager

Intel Corporation

Folsom, CA

Establish technical credibility, building trust and strong relationships with the customer. Ensure our customer successfully evaluates, adopts and designs products with Intel process technology. Deep understanding of customer's sp...

Customer Experience Solutions Senior Manager

Johnson & Johnson

Raritan, NJ

Define Industrialization of Service Line: Shape value proposition that outlines the ability to efficiently scale and provide cost savings and ability to leverage additional internal assets. Develop talent pool and foster a cultur...

Senior Manager, Support Sites & Tools Readiness

Support And Service

Austin, TX

This position requires a strategic thinker with exceptional leadership skills and a proven track record driving the design, development, and operations of high quality business solutions. You should possess strong analytical, comm...

Customer Success Manager - Sygma - San Antonio, TX

Sysco

San Antonio, TX

Leads the building and development of customer relations through effective communication (e.g. in person meetings, phone calls, emails; with customers and franchise owners; meets with key customers and performs business reviews as...

Manager, Services - Customer Successat CDW Careers

Cdw

Remote

Develop and implement a comprehensive customer success strategy aligned with the company's vision and goals. Define and measure key metrics for customer success, including adoption, retention, expansion, and customer satisfaction....

Customer Service Manager - Now Hiring

Metro Store

Phoenix, AZ

$17 per hour

Executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for profit, revenue, and production for a Retail Store location. Makes decisions on matters relating to the day-to-day retail operation within...

Customer Development Manager-Deli./Bakery-Retail Grocery

Advantage Solutions

Charlotte, NC

Full-Time Benefits (Medical, Dental, Vision, Life). 401(k) with company match. Training and Career Development. Generous Paid Time-Off. Working with and training Retail Supervisors to raise the level of effectiveness across the en...

Senior Customer Service Representative (Order management specialist)

Cargill

Wichita, KS

Join Cargill's global team of 160,000 employees who are committed to safe, responsible and sustainable ways to nourish the world. This position is in Cargills protein and salt business, where we provide wholesome, high-quality fo...

Assistant Manager, Customer Operations - Thompson Square

York State Department Of Labor

New York, NY

All leaders are expected to become experts of the brand's selling behaviors, leading and leveraging these behaviors with every customer who walks through our doors and allowing us to provide a exceptional customer experience.. Rec...

Customer Support Representative

Wesalute

Remote

$14.50 - $15.00 an hour

Customer service experience. Customer or another CRM is a plus. Live chat (inbound and outbound) customer service or sales experience. Troubleshoot difficult customer challenges. Coach and educate users about products and key feat...

Customer Support Engineer, I

Antech Diagnostics

Carlsbad, CA

Able to understand and diagnose issues, and identify root cause through detailed analysis using both simple and in-depth questioning techniques. Able to document steps to reproduce accurately. Utilize strong customer and technical...

FINRA Certified Associate Customer Support

Dxc Technology

Remote

$50,000 a year

401(k) matching. Dental insurance. Health insurance. Vision insurance. Work from home. Day shift. Morning shift. Monday to Friday. Remote. Do you have FINRA Series 6 / Series 7 certification? What is your salary expectation?...

Junior Customer Support Engineer

Analyst1

Remote

$61.1K - $77.3K a year

Monitor and respond to new requests to the support team. Conference call with customers to troubleshoot issues and gather information. Directly access and manage SaaS and/or PaaS instances of our software. Learn and train others o...

Customer Management Systems - Billing and Training Manager

Highline Services Llc

United States

$75,000 - $95,000 a year

Oversee and streamline billing processes for prepaid and postpaid subscribers Manage and assist the team responsible for monthly subscriber billing Manage and assist with products and pricing configuration, testing and implementat...

Technical Customer Support, US

Channable

New York, NY

$62,000 a year

A self-starter with a history of working in a fast-paced environment - we are a growing team at Channable US;. Have knowledge of the eCommerce industry either through your time at an agency, a retailer, or even running your own eC...

Customer Support Specialist (Urgently Hiring)

Musely

Remote

$14 - $17 an hour

Respond to customer queries in a timely and accurate manner, via phone, email, chat, or social media. Analyze and report reoccurring issues. Monitor complaints on social media (Facebook, Instagram, etc.) and reach out to provide a...

Customer Support Specialist

Thistle Health Inc.

Remote

$23 - $30 an hour

Provide amazing support to customers via phone, text, email, and live chat Coordinate seamlessly across multiple departments to resolve customer issues Advocate for our customers and surface continued pain points for resolution As...

Cloud Customer Support and Outreach Specialist

Blu Omega

Bethesda, MD

From $90,000 a year

Engaging with customers through various communication channels to address inquiries and provide information. Identifying trends in customer requests and collaborating with Cloud Services teams to develop website FAQs and Knowledge...

Customer Support Rep, Facilities Central

George Washington University

District of Columbia, United States

$19.92 - $25.82 an hour

Answer incoming work requests calls. Assist customers with questions, concerns and problems. Offer troubleshooting assistance and temporary resolutions to emergency calls or urgent requests. Direct customers to submit work request...

National Fleet Support Manager

Mack Trucks & Volvo Trucks

Greensboro, NC

$69.4K - $87.9K a year

Maintain on ongoing supporting relationship with assigned National Fleet Account. Provide technical solutions to customers product concerns. Ensure the implementation of servicing support programs and Safety Recalls. including se...

Technical Support Manager

Aees Group

Seattle, WA

$135,000 - $175,000 a year

Manage the Technical Support team, including hiring, training, and performance assessments. Establish policies and procedures that produce high-quality customer service delivery and reflect industry best practices. Coordinate with...

API Production Support Manager

U.s. Bank National Association

Charlotte, NC

$108,375 - $140,250 a year

Become the subject matter expert with in-depth knowledge of our API products to quickly facilitate technical investigations Work with API Product, Integration, and Technology teams to investigate technical issues with U.S. Bank AP...

API Production Support Manager

U.s. Bank National Association

Minneapolis, MN

$108,375 - $140,250 a year

Become the subject matter expert with in-depth knowledge of our API products to quickly facilitate technical investigations Work with API Product, Integration, and Technology teams to investigate technical issues with U.S. Bank AP...

Customer Support Consultant (Remote or Hybrid Work Optional)

Cargas Systems Inc

Lancaster, PA

$43.8K - $55.4K a year

Apply critical thinking skills and problem solving to each customer inquiry with an effort to decrease over reliance on various support channels. Follow established ticket escalation processes correctly (when needed) to close the...

Help Desk Support Manager

Dunham's Sports

Troy, MI

$55.1K - $69.8K a year

Managing the day-to-day Help Desk store support operations. Facilitating and overseeing technical support and troubleshooting for store register issues, ensuring helpful support is provided. Coaching and mentoring Help Desk Techni...

Customer Support Specialist - Remote

Unfi

Providence, RI

Responsible for reviewing data for integrity and accuracy, before the hand-off for any system inputs. This role would act as the primary audit point for Planned Demand quantities, allocations, and special event data. Courteously a...

Product Support Manager

Doosan Bobcat North America

Bismarck, ND

Join our team!

Responsible for evaluation of the key account capabilities for performance of specified warranty procedures via the following: trained personnel, general shop tools, general shop facilities & premises, Bobcat special tools, and fi...