Customer Support Manager jobs in Pennsylvania

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SENIOR CUSTOMER SUPPORT MANAGER

Develop and implement Customer Support strategies to improve user satisfaction and drive adoption of the Duolingo English Test. Oversee the Customer Support function, managing budget and communications related to Customer Support...

CompanyDuolingo
AddressPittsburgh, PA
CategoryInformation Technology
Date Posted 2 weeks ago See detail

Senior Customer Support Manager

Duolingo

Pittsburgh, PA

Develop and implement Customer Support strategies to improve user satisfaction and drive adoption of the Duolingo English Test. Oversee the Customer Support function, managing budget and communications related to Customer Support...

Customer Support Consultant (Remote or Hybrid Work Optional)

Cargas Systems Inc

Lancaster, PA

$43.8K - $55.4K a year

Apply critical thinking skills and problem solving to each customer inquiry with an effort to decrease over reliance on various support channels. Follow established ticket escalation processes correctly (when needed) to close the...

Customer Success Manager - Healthcare (US Remote)

Iron Mountain

Sylvania, PA

Build and maintains customer relationships to understand the organizational business objectives and goals. Partner with key customer decision maker(s) to structure partnership (s) strategy as it relates to customer requirements (n...

Customer Experience Manager

Home Depot / Thd

Hermitage, PA

25% - Customer Service / Experience - Drive customer service and associate engagement; coach associates on proper customer service techniques and ensure team is providing the highest level of customer service. Lead GET culture and...

Customer Service Assistant Manager

Dtlr

Reading, PA

From $19 an hour

Works closely with Customer Service Manager to ensure the call center runs smoothly in all facets. Assist with daily planning of completion of all departmental work, such as reviews/post reviews. Ensuring that the fraud is kept to...

Customer Support Representative

Versatile Credit

Mechanicsburg, PA

$40,000 - $50,000 a year

Resolve Technical Issues: Quickly troubleshoot and solve platform-related problems, ensuring a seamless user experience. Boost Satisfaction & Loyalty: Enhance customer satisfaction and loyalty by effectively addressing their needs...

Customer Support Expeditor

Aerotek

Sylvania, PA

25.75 USD - 25.75 USD/hour

Description:Expeditor is responsible for core returns (unserviceable parts) from customers and assures receipt in SAP system following processes and in accordance with FAA regulations. Will work directly with shipping carriers in...

Customer Support Representative

Vitu

Harrisburg, PA

Assist customers with program questions and issues via phone, email, and/or chat. Provide answers to questions related to DMV policy and paperwork. Troubleshoot program issues, concerns, and user errors in a fast-paced environment...

Manager of Customer Success

Quantic

West Chester, PA

$60,000 - $80,000 a year

Management of the customer support queue (Phone/Email/Text). Work with the team to improve the support process and ensure tickets are resolved with a solution and root cause. Develop a technical support training program. Exhibits...

Outside Commercial Sales Rep, Customer Account Manager

Landpro Equipment Llc

Centre Hall, PA

$50,000 - $150,000 a year

Competitive Pay & Bonuses Paid Training Paid Time Off Health Benefits Employee Discount 401k & More Represents the dealership in the sale of the full line of products to commercial, construction, and governmental customers Creates...

Customer Success Workforce Manager - Remote

Pcna

New Kensington, PA

Full healthcare and benefits! The health and wellness of our employees is important to us, that's why we offer benefits including medical, vision, dental, short-term disability, and more! Flexible scheduling. 401k Matching. Genero...

Customer Support Representative Trade

Gunton Corporation

Pottstown, PA

Plan and coordinate the defined post-sale process of all Trade New Construction and R&R Window & Door orders; purchasing when required; production, Prefinish, delivery, installation, and service scheduling within an assigned geogr...

Customer Service - Self Storage Manager

Public Storage

Norristown, PA

We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends til 5pm). Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:Medical, Dental, Vision, 401k...

Customs Brokerage Manager

Geodis

Philadelphia, PA

Monitors team productivity and assigns new accounts. Establishes new accounts, based upon review of POA and completed client information sheets, etc. Manages P&Ls against budget and all accounting associated with the station. Main...

Sr. Customer Service Manager Job

Arkema

United, PA

Responsible for creating talented team members, managing domestic sales orders, developing skills through training, and coaching to ensure customer satisfaction. . Increase efficiency, productivity, and profitability through cont...

Healthcare Customer Support Representative

Teksystems

Harrisburg, PA

Formal paid training program with hands-on experience. Opportunities for advancement and promotion. First shift schedule with opportunity to WFH after successful training and integration. Brand new/beautiful building everything...

ACV Integrated Logistics Support Manager

Bae Systems

York, PA

$102,200 - $173,200 a year

Work with a team of internal and external stakeholders to plan and execute Logistics scope efforts across the ACV variants, as well as ensure platform Operator, Maintenance, and Sustainment plans/concepts are sound between applica...

Associate Customer Support Engineer (Upper Providence, PA)

Perkinelmer

Collegeville, PA

Primary role will focus on installs, repairs, maintenance, validation, and qualifications of multi-vendor equipment at customer site. Provide scheduled and unscheduled corrective maintenance for customers including warranty servic...

Supervisor, Customer Service Support

Shift4

Center Valley, PA

$41.5K - $52.6K a year

Plan, organize, and supervise the day to day support operations. Provides developmental support & guidance to the agents by means of coaching and floor support. Utilize strong problem-solving and people skills to assist the staff...

Customer Care - Product Techncal Support Specialist - Remote

Zoll Medical Corporation

Pittsburgh, PA

$36.9K - $46.7K a year

A clinical degree or certification such as CNA, LPN, RN, EMT is required and a minimum of 1-year related clinical experience with direct patient care responsibilities OR. A min of 3 years related clinical experience with direct pa...

Customer Care - Product Techncal Support Specialist - Remote

Zoll Lifevest

Pittsburgh, PA

$37.8K - $47.9K a year

A clinical degree or certification such as CNA, LPN, RN, EMT is required and a minimum of 1-year related clinical experience with direct patient care responsibilities OR. A min of 3 years related clinical experience with direct pa...

Customer Service Manager

Compass Group

Sylvania, PA

Develop an account level incremental sales plan with local Canteen management; track performance and increase profitability (Owners Business Plan). Coordinate efforts to improve the customer retention and client experience at the...

Customer Support Specialist - PT

Png Worldwide

Lititz, PA

$20 - $25 an hour

Flexible schedule. 5 years. 4 hour shift. 8 hour shift. Day shift. Morning shift. Monday to Friday. No weekends. Call center. In-person. Office. Lititz, PA 17543: Relocate before starting work (Required)....

Administrative Assistant/Customer Support

Ws Bath Collections

Skippack, PA

$34.6K - $43.8K a year

Assist in business administrative tasks & duties. Answer and direct phone calls. Provide customer service and support to customer questions and inquiries. Customer support will be fully through phone and email. Provide basic sales...

Customer Support Representative

Levin Furniture

Smithton, PA

$30.3K - $38.3K a year

PTO - Start accumulating PTO on your FIRST DAY!. Great Benefits Medical, Dental, Vision, Life & Disability, 401k, and PTO. Generous Employee Discount. Friendly, Supportive Work Environment.. Growth Opportunities Levins loves...

Customer Care Manager

City Of Philadelphia

Philadelphia, PA

$62,868 a year

Responsibility for serving as the primary liaison for Guest Experience for the leadership team, evaluating performance and ensuring quality assurance of customer service programs are significant to the work. The analyst responsibl...

Customer Support Representative

Culligan 254Pa

Indiana, PA

$36.6K - $46.4K a year

Opportunity for advancement. Competitive salary. Health insurance. Paid time off. Medical insurance Available. Annual SEP IRA contribution after the eligibility period. Vacation, paid time off. Company-paid training. Employee disc...

Customer Support Associate

Aero Energy

New Freedom, PA

$17 - $18 an hour

Call Center experience (2 years) preferred but not required. Accuracy and Attention to detail is a must. Ability to retain information. Ability to multitask. Must be able to work efficiently within a team and independently. Typing...

Office Worker - Customer Support

Artube

East Stroudsburg, PA

$37.3K - $47.3K a year

No. 401(k). Dental insurance. Health insurance. Paid time off. Vision insurance. Day shift. Monday to Friday....

Customer Support Specialist

Donald Day Law

Pittsburgh, PA

$26 an hour

Manage call center representatives and call performance. Perform call center follow-up. Perform other call center duties. Prepare call center performance reports. Report daily call center stats. Assist with supporting call-center....