Customer Support Lead jobs in Illinois

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SUPPORT LEAD FULL TIME

Ensures all associates and managers are Wowing the Customer through personal contact with customers. Responsible for achieving CSAT score goals provided by the District Manager. Responsible for leading Front End Operations. Traini...

CompanyFive Below
AddressJoliet, IL
CategoryInformation Technology
Job typeFull-time
Date Posted 6 days ago See detail

Support Lead Full Time

Five Below

Joliet, IL

Ensures all associates and managers are Wowing the Customer through personal contact with customers. Responsible for achieving CSAT score goals provided by the District Manager. Responsible for leading Front End Operations. Traini...

Project Manager/Strategy Support Lead (LMI PM) - Clearance Required

Logistics Management Institute

Scott Air Force Base, IL

The Lead Military Strategy Consultant / Project Manager (PM) will support the contract Performance Work Statement (PWS) to develop processes and methodologies to improve the integration of tasks area activities in support of the c...

Customer Support Specialist

Terraboost

Naperville, IL

Handles Customer Service issues via phone, email, online presentations, screen-share, and in-person meetings. Facilitates the collection of artwork from the customer to assist the Client Success Managers. Responds to inbound calls...

Oracle HCM Solution Architect (Techno-Functional Support Lead)

Ast Llc

Lisle, IL

$132K - $167K a year

Responsible for analyzing and resolving functional and technical problems of supported applications including HR, ORC, Absence Management, OTL, Payroll, Talent Management and related modules. Provide subject matter expertise on on...

Customer Support

Saleslink

Carol Stream, IL

$40,000 - $50,000 a year

Provides administrative support for our vendors and customers. Maintains retailer databases, such as: item starts/maintenance, price changes & promotional offers. Assists sales team in development of presentations. Services existi...

Manager, Customer Support

Guidehealth

Chicago, IL

Maintaining and improving department and individual call quality at 95% or above, ensuring AHT between 5 and 7 minutes is met, along with BH and individual IPA special standard requirements through report monitoring. Preparing and...

Customer Care Support Specialist

Sysmex

Lincolnshire, IL

$19.50 - $26.75 an hour

Facilitating efficient operation of business processes and maintaining accuracy and integrity of data in the Service CRM system, Metrix. Support select business measures, Key Performance Indicators (KPI) and provide basic analysis...

Lead Field Support Technician

Net56

Grayslake, IL

Supervise Tier 1 and Tier 2 Field Technicians. Serve as the primary technician for their designated group of District stakeholders. This includes, but is not limited to:. Manage the initial support request through the ticketing sy...

Customer Service/Tech Support Agent

A Beep Llc/ Diga-Talk

Joliet, IL

From $18 an hour

Respond promptly to user inquiries, offering guidance and solutions with a friendly and professional demeanor. Collaborate with IT teams to escalate complex issues and ensure timely resolution. Maintain accurate records of support...

Customer Support Associate

Business Management Firm

Des Plaines, IL

$700 - $1,100 a week

Regularly follow up with select customers and ensure any questions or concerns are adequately addressed. Train directly with seasoned Customer Service Representatives and our management staff to develop best practices and master t...

Branch Customer Support

Enagic Usa

Mount Prospect, IL

Full-Time Branch Customer SupportBranch Customer Support position at our Chicago branch location in Mt Prospect, ILEnagic is a Japan-based leading manufacturer of alkaline ionizers and water filtration machinesNo experience is nee...

Customer Support Representative

Ncw

Gilberts, IL

Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and...

OEM Customer Support Representative

The Ifh Group

Rock Falls, IL

Provide exceptional customer service to OEM customers. Communicate effectively with customers to understand their needs and concerns. Troubleshoot issues and provide solutions to problems. Work closely with other departments to en...

Part Time Billing and Customer Support Representative

Mr. Rooter Of Cook County

Elk Grove Village, IL

$32.1K - $40.6K a year

All independently owned and operated franchised businesses operate under the service brands marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mr. Rooter Plumbing franchise...

Customer Support Specialist, High Priority Social Media (Night Shift)

Uber

Chicago, IL

$26.50 an hour

Provide unparalleled, end-to-end Social Media support experiences and resolutions for key community influencers Mitigate brand risk by providing seamless and timely support for users whose experience could impact Uber's narrative...

Customer Support - Order Entry Specialist

Jobgiraffe

Chicago, IL

Learning to enter and process orders in the ERP system. Checking purchase orders for accuracy and completeness. Learning to create new work orders and administer adjustments to existing work orders. Performing additional document...

Manager, Customer Support

Openspace

Chicago, IL

$76.5K - $96.9K a year

Work directly with management to help manage the day to day success of the Support team Evaluate the day to day processes for the team and suggest and roll out new process and procedures changes to drive continuous improvements Re...

Customer Support Engineer

Misumi Usa

Schaumburg, IL

Promoting and educating customers such as design engineers, mechanical engineers, buyers or other professional and technical personnel, on products and services to increase sales. Creating and delivering technical presentations to...

Customer Support Specialist

Ofi

Bolingbrook, IL

Fulfill all aspects of customer order processing including contract review, credit standing, product availability, freight coordination, freight pricing, processing fees and warehouse coordination to ensure order fulfillment withi...

Customer Support Associate

Business Management Firm

Evanston, IL

$700 - $1,100 a week

Regularly follow up with select customers and ensure any questions or concerns are adequately addressed. Train directly with seasoned Customer Service Representatives and our management staff to develop best practices and master t...

Customer Support Advocate

Core-Mark

Naperville, IL

$18.50 an hour

Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more Growth opportunities performing essential work to s...

Customer Support Representative

Hcltech

Mossville, IL

$20 - $21 an hour

This role requires timely and accurate responses of technical information to dealers worldwide. Inquiries are received by the Technical Help Line by phone, email and web site. Technical inquires are related to products including e...

Manager, Customer and Program Support (Trauma Education)

American College Of Surgeons

Chicago, IL

$75.1K - $95.1K a year

All other duties as assigned. Strong working knowledge of Microsoft Office products (Excel, Teams, PowerPoint, etc.) is required; Experience with organizing large data sets for analysis and presentation is strongly preferred. Vac...

Customer Care/Tech Support Agent

A Beep Llc/ Diga-Talk

Joliet, IL

From $18.50 an hour

Respond promptly to user inquiries, offering guidance and solutions with a friendly and professional demeanor. Collaborate with IT teams to escalate complex issues and ensure timely resolution. Maintain accurate records of support...

IT Support Team Lead

The Boyd Group

Elmhurst, IL

Drive Service Desk and L2 teams to a high level of performance, ensuring consistent delivery of a "white glove" service to Boyd team members.. Act as a technical escalation point for Service Desk, coordinate the diagnosis and reso...

IT Support Team Lead

Gerber Collision & Glass

Elmhurst, IL

Drive Service Desk and L2 teams to a high level of performance, ensuring consistent delivery of a white glove service to Boyd team members.. Act as a technical escalation point for Service Desk, coordinate the diagnosis and res...

Boutique Customer Service & Support

Lexus Of Orland

Orland Park, IL

Provide outstanding Customer Service to Boutique and Parts customers. Processing point of sale purchasesfor Boutique and Parts customers. Communicate with visitors in a professional, friendly, and efficient manner. Maintaina fri...

Customer Service/Sales Support Representative (Self-Starter Wanted)

Rhodes Wolfe

Oak Park, IL

Customer Service/ Sales Support RepresentativeLocation: Franklin Park, ILSalary: $50,000 +Bonus + Employee Stock + Excellent BenefitsBenefit: Medical, Dental, Vision, 401(k) w/ Match, ESOP, Sick Days, PTO, HolidaysJob Type: Full-T...

Customer Service Team Lead

Uline

Waukegan, IL

$69,000 - $84,000 a year

Coach and develop Customer Service Representatives in all areas including product knowledge, policies and procedures as well as performance metrics. Review phone, email and other customer interactions to evaluate quality, track re...

Customer Onboarding Lead

Azavar Audit Solutions Inc.

Chicago, IL

$50,000 - $65,000 a year

Coordinate the complete onboarding process for all Azavar customer products and services, ensuring a streamlined experience. Oversee and manage all aspects of onboarding projects, including timelines and task coordination, while m...