Customer Success Manager jobs in Chicago, IL

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SENIOR LEAD CUSTOMER EXPERIENCE PROGRAM MANAGER

Manage and grow an Executive Sponsorship and Outreach Program for Lumen customers in the US.. Develop and evangelize framework and playbook for best-in-class executive engagement.. Define processes and execute a plan to automate s...

CompanyLumen Technologies
AddressRemote - United States
CategoryInformation Technology
Date Posted 3 weeks ago See detail

Senior Lead Customer Experience Program Manager

Lumen Technologies

Remote - United States

Manage and grow an Executive Sponsorship and Outreach Program for Lumen customers in the US.. Develop and evangelize framework and playbook for best-in-class executive engagement.. Define processes and execute a plan to automate s...

Customer Success Associate, Technical Support (French bilingual)

Fortive

Remote

Speech French fluently to support customers. Provide quality telephone and email support with an emphasis on customer service, technical expertise, and timeliness to both non-technical end-users as well as IT (Information Technolo...

Senior Customer Success Associate

Zip

United States

You will manage a portfolio of Growth customers using data to identify where customers need help and programmatically reach out to those customers to drive adoption and retention.. Educate and enable our customers on Zips platfor...

Sr Lead Customer Experience Program Manager

Lumen Technologies

Remote - United States

Manage and grow an Executive Sponsorship and Outreach Program for Lumen customers in the US.. Develop and evangelize framework and playbook for best-in-class executive engagement.. Define processes and execute a plan to automate s...

Client Success Manager – Software

Willis Towers Watson

Illinois, United States

Renewal retention rate. Upsell of related products and services. Focusing on Clients. Driving Excellence. Influencing Stakeholders. Working in Teams. Business Acumen. Sales Mindset. 5+ years experience in a Client Success Role in...

Cloud Customer Relationship Manager

Saic Motor

HERNDON, VA

Act as the primary liaison between the company and our customers, building and maintaining strong relationships. Respond promptly to customer inquiries via various channels with professionalism. Communicate and work with team to s...

Customer Experience Manager - E Colorado Springs

Five Below

Colorado, United States

$19.87 to $22.87 per hour

Leadership. Trainer/Developer/Motivator. Communication. Emerging Skill - Planning/Time Management. Ownership Commitment. Accountability/Delegation/Follow up. Sales Driver/Goal Oriented. Professionalism. Ensures all associates and...

Global Client Success Manager, Europe

Motorsport Network

Remote - Oregon, United States

Show jobResponsibilitiesBe the main point of contact for clients, ensuring their inquiries are responded to and their issues or concerns are addressedCollaborate with internal teams to ensure client satisfaction is met and success...

Customer Success Representative

Honeycomb Insurance

Chicago, IL

$54.2K - $68.7K a year

Serve as a first point of contact by answering inbound calls, email inquiries, and chatmessages, in the process establishing and maintaining effective relationships withcustomers by providing the highest level of service experienc...

Pre-Sales Machine Learning Engineer - Customer Success

Weights & Biases

United States

Be an expert in implementing effective, robust, and reproducible Machine Learning pipelines for engineering teams using Weights & Biases tools. Partner with our customers and prospects to uncover their desired outcomes and be the...

Enterprise Customer Success Leader

Simpplr

Remote

$175,000 - $260,000 a year

Lead the Enterprise Customer Success team. Develop and measure team and team members effectiveness using the metrics that matter for Customer Success and Simpplr business outcomes - including strategic planning, headcount, segment...

Client Success Manager

Relentless Digital Llc

Remote

$45,000 - $55,000 a year

What Project Management and CRM tools have you used? Describe your account management experience and the largest number of clients you have managed at one time. Describe your level of SEO and Local SEO knowledge and experience. De...

Membership Success Manager Position at the Cloud Security Alliance

Cloud Security Alliance

Remote

$60,000 - $80,000 a year

Develop and execute a comprehensive engagement program to drive member participation. Utilize various channels, including digital platforms and direct outreach, to connect with. Act as a liaison between members and internal depart...

Customer Management Systems - Billing and Training Manager

Highline Services Llc

United States

$75,000 - $95,000 a year

Oversee and streamline billing processes for prepaid and postpaid subscribers Manage and assist the team responsible for monthly subscriber billing Manage and assist with products and pricing configuration, testing and implementat...

Customer Success Professional

Lumen Technologies

Remote - United States

Implement Customer Success plans using standardized journey templates to set customer expectations and ensure they are prepared for key milestones through the lifecycle (Get, Use, Pay & Renew), reinforce ecosystem hand-offs, and e...

Customer Success Specialist

D2L

Remote

$60,000 - $82,500 a year

Define, coordinate, implement and measure activities that drive customers adoption and strategic success. Develop a coaching capacity to provide support to our customers with the training, skills and tools they need to drive adop...

Director of Customer Success (Fully Remote)

Whatconverts

Remote

$99.8K - $126K a year

Own Customer Success in a way that is purposeful and generates revenue!Develop, implement, and refine an ongoing customer experience strategy aligned with company objectivesTrack and analyze KPIs to measure success and identify ar...

Customer Success Representative

Revolution Prep

Remote

$50,000 a year

Working hours: 9AM-6PM PT Tuesday through Friday, and Saturday 5:30AM-2:30PM with scheduled breaks inbetween. Daily, deliver phone calls, emails, and SMS messages to prospective and current customers. Respond quickly to all inboun...

Client Success Manager - Commercial Real Estate Coaching Program

Enhanced Brokering

Remote

$95.6K - $121K a year

Flexible schedule. Professional development assistance. Bonus opportunities. Commission pay. Performance bonus....

Vice President Customer Success

Everspring Inc

Chicago, IL

$113K - $143K a year

Is an enthusiastic self-starter with strong leadership skills, who enjoys fast-paced environment, and is a consensus builder internally and externally. Has demonstrated success managing client relationships in complex technology a...

Customer Success Specialist

Pointment, Inc

California, United States

$25 - $40 an hour

Identify and target nail salons as potential customers for our salon management tool. Develop and execute strategies to effectively onboard nail salons onto our platform. Build strong relationships with key stakeholders at nail sa...

Customer Success Representative

Ice Cream Factory

Remote

From $14 an hour

Part-Time Position: Up to 30 hours per week. Remote Work: Monday to Friday, 8:00 am to 5:00 pm. Employment Type: W-2. Equipment Required: Laptop and Phone. Starting Pay: $14 per hour. Friendly demeanor with excellent customer serv...

Employee Experience Software Client Success Manager

Willis Towers Watson

Texas, United States

Fosters strong relationships with Embark clients alongside Consultants to grow client satisfaction and expand revenue across the relationship. Serves as the clients connection point to the Embark Employee Experience platform, con...

Customer Success Operations Analyst

Extrahop

United States

Creating reports and analyze data for patterns. Ensuring effective data management and reporting on key metrics.. Providing analytical and reporting support for operational leadership. Analyzing area/regional growth performance. C...

Customer Success Associate Director, Advertising (DSP)

Commerceiq

United States

Understand customer needs to plan, organize, and manage all display advertising including, but not limited to, Amazon DSP, Walmart DSP, and The Trade Desk. Leverage tools such as Amazon Marketing Cloud (AMC) to analyze campaign pe...

Customer Success Associate

Ycharts Inc

Chicago, IL

$55,000 a year

Assist customers inbound questions pertaining to the YCharts product or their account through a variety of different platforms Assist with troubleshooting data or technical issues and escalating to management when necessary Serve...

Professional Fee Customer Manager / Auditor

E4Health

Remote

$80,000 - $90,000 a year

Takes a leading role in representing the quality aspect of e4healths Professional Fee Coding business on the clients account. Responds to, addresses, and takes action for any Customer concerns by performing assessments, developi...

Client Success Manager

Css Health

Remote

$80,000 - $90,000 a year

Day-to-day management of client relationships, serving as the CSS lead point of accountability and ensuring responses to all day-to-day client needs (i.e., program development and implementation, reporting, financial). Coordinates...

Associate VP, Customer Success Team

Humana

Remote

$164,700 - $226,600 a year

Retain members by managing 0-1 years of membership for all channels which will require coordination from multiple business partners. Needs advance knowledge of duals and Medicaid process. Execute upon prescribed retention strategi...

Software Customer Success Account Rep

Kaizenovate

Remote

$15 - $20 an hour

Serve as day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity, highlighting best practices, and documenting them Own overall relationship with assigned clients, which includes...