Customer Success Manager jobs in Chicago, IL

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MANAGER OF CUSTOMER SUPPORT

Be available between 8 am to 5 pm with on-call availability after hours when necessary for urgent issues. Project management for larger initiatives requiring collaboration with internal departments and external stakeholders. Prior...

CompanyDoctorlogic
AddressRemote
CategoryInformation Technology
Salary$50,000 - $55,000 a year
Job typeFull-time
Date Posted 4 days ago See detail

Manager of Customer Support

Doctorlogic

Remote

$50,000 - $55,000 a year

Be available between 8 am to 5 pm with on-call availability after hours when necessary for urgent issues. Project management for larger initiatives requiring collaboration with internal departments and external stakeholders. Prior...

Senior Customer Success Engineer - Scale

Apollo

United States

Define, develop, and deliver content, programs, and campaigns aimed at helping customers adopt Apollos products. Test and iterate on Scale content program ideas and track results based on positive business outcomes. Monitor and...

Sr. Associate, Product Manager - Card Customer Resiliency Experience

Capital One

Virginia, United States

Human CenteredYoull collaborate with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature designYou'll breakdown business epics into features a...

Manager Customer Base Management

Optimum

Texas, United States

The Customer Base Management Lead will support the development and execution of customer growth strategies for the Mobile business designed to build market share, increase customer lifetime value across lifecycle stages, and minim...

Manager Customer Services

Caterpillar

Colorado, United States

Creates and manages field service infrastructure; establishes and maintains the training readiness of the organization. Directs, motivates, and develops the team. Supports the culture and values of the organization. Facilitates s...

Senior Manager, Customer Experience Software Engineering

Dropbox

United States

Lead and develop a high-performing team of engineers, fostering high individual agency, and driving impactful outcomes.. Shape and advance the future of Dash, driving Growth, PMF, product monetization and revenue generation for Dr...

Customer Support - US Manager Digital Transformation

Empower

United States

Take charge of the early stage development of our automation & AI strategy, evolving it into a sustainable initiative covering use cases such as chat, email, voice, agent assist and back office processes. Develop and implement t...

Sr Payor & Customer Engagement Manager

Biomérieux

Utah, United States

A family-owned company, bioMrieux has grown to become a world leader in the field of in vitro diagnostics. For almost 60 years and across the world, we have imagined and developed innovative diagnostics solutions to improve publi...

Customer Success Strategist

Sanford Health

United States

Customer Success Strategist Careers With Purpose is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,00...

Customer Onboarding Manager - Software

Affinipay

United States

Master the product through a formal onboarding program and continued learning.. Prepare and lead Customer Onboarding experience assessing customer needs, and customizing onboarding experience to maximize utilization and delight.....

Senior Manager - Customer Experience

Twilio

United States

Build and implement a strategy to drive customer adoption and retention for our largest cohort of customers. Run a world class team by owning development programs to hire, coach, develop, and retain high-performing CXMs. Partner w...

MANAGER OF CUSTOMER BUSINESS

Solomon Page Fashion & Beauty

Chicago, IL

120000.00-130000.00 Per Year

Contribute point of view and develop omnichannel sell-in and sell-through retail action plans to become more efficient with internal teams including Sales Insights and Strategies Team, Marketing (US / eCOMM), Trade Marketing, Fina...

Cash Controls and Customer Communications Manager in Sunrise, FL at TeamHealth

Teamhealth

Florida, United States

TeamHealth has ranked three years running as The Worlds Most Admired Companies by Fortune Magazine and one of Americas 100 Most Trustworthy Companies by Forbes Magazine in past years. TeamHealth, an established healthcare orga...

Robotics Senior Customer Success Associate (Remote)

Raptor Maps

Remote - Oregon, United States

Be the account manager for customers implementing robotics on solar farms. Work cross-functionally, particularly with the technical Project Manager, to design successful implementation plans and push the pace of value delivery. Pr...

Client Success Manager - Retail

Bazaarvoice

United States

Manage client lifecycle across a portfolio of named accounts, where you will:Conduct discovery and understand your client's internal metrics for success of the program and ensure the client knows how to achieve and measure those...

Customer Service Manager - Marion, United States - Formica

Formica

United States

Bachelor's degree in Communication or Business Management required. Excellent communication (verbal and written) and interpersonal skills. Strong leadership skills. Ability to motivate and direct people to achieve desired results....

Customer Experience Manager

Five Below

Arkansas, United States

Leadership. Trainer/Developer/Motivator. Communication. Emerging Skill - Planning/Time Management. Ownership Commitment. Accountability/Delegation/Follow up. Sales Driver/Goal Oriented. Professionalism. Ensures all associates and...

CUSTOMER EXPERIENCE MANAGER

Compass Group

Henrico, VA

Pay Grade: 16. Craft a culture that delights customers through their end-to-end food journey. Collect and analyze CX data to identify trends, friction points and recommend innovative service focused strategies to facilitate best-i...

Senior Manager, Client Success

Engie

United States

Responsible for leading a Client Success team including Client Representatives, Sr. Client Representatives, Client Operations Specialists, Client Success Associates, and Client Success Managers.. Provides support to direct reports...

Patient Customer Experience Manager

Aspen Dental

Chicago, IL

$101,000 - $125,000 a year

Optimize and oversee an enterprise-wide Customer Experience program Leverage the Qualtrics XM platform to design and deliver actionable insights from patient/customer feedback merged with operational and other relevant data Be an...

Customer Success Analyst

Cresta

United States

Assist CSMs in analyzing customer data by pulling data with SQL and analyzing it using Excel or other data analysis tools.. Develop the ability to transform data into meaningful insights and compelling stories that drive action an...

Customer Enablement Manager

Readyset Surgical, Inc.

Remote

Up to $80,000 a year

Manage all facets of customer implementations, including customization specifications, data input, scheduling, communications, on-site installation & training. Customer follow-ups as needed. Work with the Customer Success team to...

Customer Experience Manager - Now Hiring

Five Below

Ohio, United States

Leadership. Trainer/Developer/Motivator. Communication. Emerging Skill - Planning/Time Management. Ownership Commitment. Accountability/Delegation/Follow up. Sales Driver/Goal Oriented. Professionalism. Ensures all associates and...

CUSTOMER EXPERIENCE MANAGER

Rush & Company

United States

3+ management experience. Responsible for managing, training, and developing a team of CX personnel that is growing rapidly. Monitor CX dashboards, analyze and report on performance of key platforms and vendors. Improve customer e...

Customer Experience (CX) Product Manager

York Power Authority

United States

Establish the vision, value proposition, and strategy for products and communicate them across the organization; link the product roadmap to higher corporate strategy goals. Responsible for driving product development for opportun...

Director, Customer Success

Rackspace

United States

Consistently works with abstract ideas or situations across functional areas of the business.. Through assessment of intangible variables, identifies and evaluates fundamental issues, providing strategy and direction for major fun...

Customer Relationship Management (CRM) Senior Analyst

Biospace

Lexington, MA

Responsible for the development, launch and continued improvement of the CRM Platform for respective business unit(s). Develops accurate, complete requirements, transforming these potentially complex business asks into value- ad...

Manager, Customer Service (Hybrid: Onsite & Remote)

Us Foods

Corona, CA

Resolve escalated issues with orders, delivery dates, service, and/or any other concerns that may arise.This position has been segmented as hybrid meaning the work is a combination of approximately 90 percent remote/virtual and 10...

Manager, Customer Service (Hybrid: Onsite & Remote)

Us Foods

Washington, United States

Resolve escalated issues with orders, delivery dates, service, and/or any other concerns that may arise.This position has been segmented as hybrid meaning the work is a combination of approximately 90 percent remote/virtual and 10...

Senior Manager, Marketing Customer Strategy

Imperial Supplies Llc

Illinois, United States

Leads the development of marketing strategy for aligned customer objective and business go-to-market strategies across the mid-funnel. Collaborates with pod team on the broader development of the marketing plans across other chan...