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Customer Experience Manager jobs in Jersey City, NJ

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CUSTOMER EXPERIENCE MANAGER

Continuously improve Customer Experience processes and training delivery for theScore Bet, ESPN BET, and Penn Entertainment Properties. Manage the planning, development, and execution of new and ongoing Customer Support training p...

CompanyScore Media And Gaming Inc.
AddressHoboken, NJ
CategoryReal Estate
Job typeFull-Time
Date Posted a month ago See detail

Customer Experience Manager

Score Media And Gaming Inc.

Hoboken, NJ

Continuously improve Customer Experience processes and training delivery for theScore Bet, ESPN BET, and Penn Entertainment Properties. Manage the planning, development, and execution of new and ongoing Customer Support training p...

a month ago seen See more...

Assistant Manager, Customer Operations - Port Chester Shopping Center New

York State Department Of Labor

New York, NY

Support strategies and processes to drive store sales and deliver results through a customer centric mindset.. Recruit, hire and develop highly productive Brand Associate and Expert teams.. Own assigned area of responsibility.. Im...

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Project Manager/Business Analyst with Data Analysis experience

Iconma

Jersey City, NJ

Looking for a talented and highly motivated technical Project Manager/Business Analyst to help further develop our forecasting analytics platform. . Required Skills and Experience we are Looking for a project manager/ business ana...

2 days ago seen See more...

Customer Service Manager, Airport Customer Experience New

American Airlines

Newark, NJ

This job is a member of the Hubs & Gateways or Stations Team within the Customer Experience Division. Responsible for ensuring a high performing operation by leading, engaging, coaching and developing front-line team members. Also...

4 hours ago seen See more...

Senior Manager, Project Management - Enterprise Data Customer Success

Capital One

New York, NY

Elevate and champion Enterprise Data customer support agenda. Develop sustainable feedback loops to address customer challenges. Provide differentiated support experiences for key moments. Display strong consulting and collaborati...

yesterday seen See more...

Marketing Manager, In-Store Experience, Amazon Fresh

York State Department Of Labor

New York, NY

4+ years of professional non-internship marketing experience. Experience using data and metrics to drive improvements. Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables). Experience building, exe...

yesterday seen See more...

Customer Success Manager, Workday + HiredScore

Workday

New York, NY

Focused on high-touch, curated experiences for Workday + HiredScores most strategic accounts working on engagements with medium to high complexity and providing proactive and ongoing adoption and value engagements at key moments o...

2 days ago seen See more...

Client Experience Sales Manager - White Plains

Pix11

New York, NY

Passionate about selling through CRM platforms. Able to maneuver through multiple software platforms. Ability to build rapport and maintain personal relationships. Strong written communication skills that prove interpersonal skill...

2 days ago seen See more...

Customer Experience Representative

Ttec

New York, NY

Answer incoming communications from customers. Conduct research to provide answers for customers to resolve their issues. At least 1 year of customer service experience. High school diploma or equivalent. Recognize, apply and expl...

6 days ago seen See more...

Client Experience Manager, Bloomberg Live Experiences (Contract)

Bloomberg

New York, NY

Manage Bloomberg Live Experiences global client relationships from post-sale through final event execution. Be the primary point of contact and owner of the management of the client, and the successful implementation of the pro...

7 days ago seen See more...

Manager, Customer Service

Sysco

Hoboken, NJ

Develops and promotes the departments goals and objectives through the management of planning and supervising activities. Develop, implement, and maintain department procedures. Analyze and identify changes to increase department...

2 weeks ago seen See more...

Customer Success Manager - Investors Vertical

Similarweb

New York, NY

Meet with key stakeholders and users of our investors accounts to advise on how best to leverage the value of Similarweb to meet their business needs. Analyze data to identify both strategic and tactical opportunities for your cli...

3 days ago seen See more...

SVP, Existing Customer Marketing (ECM) Business Execution Manager

Citigroup, Inc.

New York, NY

Formulate strategy and craft a series of communications designed to educate and provide transparency of critical initiatives and changes across the organization. Assume responsibility for all business management requirements, such...

3 days ago seen See more...

Customer Experience Business Intelligence Intern (Summer 2024)

Pair Eyewear

New York, NY

Drive continuous improvement and serve as creative problem solver for the organization which directly supports the Pair customer journey. Conduct routine reporting (daily, weekly, monthly) as well as various ad hoc analysis to hel...

a week ago seen See more...

Hybrid Customer Representative (Insurance) - No Experience Required

Hire-Standard Staffing

New York, NY

Engage with clients to understand their financial goals and concerns.. Present tailored solutions to safeguard their assets effectively.. Maintain a pulse on the industry, ensuring you offer the best and most updated advice.. Fost...

5 days ago seen See more...

OPERATIONS MANAGER / CUSTOMER SERVICE - Hybrid

Winston Resources, Llc

New York, NY

80000.00-90000.00 Per Year

5-10 years experience- strong follow up team player. Any experience with accessories a plus. Strong follow up with customers and overseas. This person will do some logistics. Work as liaison with logistics mgr. Heavy volume...

6 days ago seen See more...

Customer Success Manager - Industrial

Pix11

New York, NY

Create and cultivate deep and meaningful relationships with our top customers and build their loyalty towards Claroty, from the onboarding stage, and throughout the customer journey. Get the customers' feedback and represent their...

6 days ago seen See more...

Customer Representative (Benefits) - No Experience Required

Hire Standard Staffing

New York, NY

Engage with clients to understand their financial goals and concerns.. Present tailored solutions to safeguard their assets effectively.. Maintain a pulse on the industry, ensuring you offer the best and most updated advice.. Fost...

7 days ago seen See more...

Hybrid Customer Representative (Insurance) - No Experience Required

Hss

New York, NY

Engage with clients to understand their financial goals and concerns.. Present tailored solutions to safeguard their assets effectively.. Maintain a pulse on the industry, ensuring you offer the best and most updated advice.. Fost...

7 days ago seen See more...

Intern - Customer Experience

York State Department Of Labor

New York, NY

Serve on the customer journey team and provide input to different processes to improve the Customer Experience. . Assist the Customer Experience team in analyzing and reporting on the voice of the customer surveys. Provide feedb...

2 weeks ago seen See more...

Customer Care Manager, Vault

Collectors

Jersey City, NJ

$72,438 - $117,605 a year

Define and set operational and Customer Care team KPIs for delivery of services in support of driving significant revenue and profit growth. Ensure Customer Care teams are staffed to support business growth, with a focus on attrac...

a month ago seen See more...

Oshi Health Senior Product Manager, Member Experience

Oshi Health

Jersey City, NJ

$140,000 - $160,000 a year

Lead the Product vision, narratives, and strategy for Oshi Health's member facing products and identify new areas to enhance member health outcomes. Support the Growth Team in defining and developing tools for member acquisition a...

a month ago seen See more...

Manager, Visitor Experience

Bloomingdale's

New York, NY

Lead the team of Flagship Ambassadors and Visitors Center associates, proactively communicating key store brands and services to deliver extraordinary customer service. Observe, coach and role model superior customer engagement a...

2 weeks ago seen See more...

Customer Experience Analyst

Etoro

Hoboken, NJ

$62.9K - $79.7K a year

Texas Florida Arizona Deliver exceptional service to our US clientele through chat, phone, and email channels, showcasing the highest levels of customer support. Serve as a representative of the company and its products, embodying...

4 weeks ago seen See more...

Manager, Product Manager: Premium Products & Experiences, Onboarding

Capital One

New York, NY

You'll understand and leverage technology and end-state architecture vision to partner with technology team to drive comprehensive design decisions out of white space technical problems. You'll share business strategy and roadmap...

2 weeks ago seen See more...

Assistant Manager, Customer Operations - Thompson Square

York State Department Of Labor

New York, NY

All leaders are expected to become experts of the brand's selling behaviors, leading and leveraging these behaviors with every customer who walks through our doors and allowing us to provide a exceptional customer experience.. Rec...

2 weeks ago seen See more...

Customer Experience Agent

Ramp Financial

New York, NY

$48.6K - $61.6K a year

Work directly with some of the fastest growing companies in the US Help us maintain an industry leading satisfaction rate with our customers Help Ramp scale effectively by handling support requests over phone, email and chat Own a...

3 weeks ago seen See more...

Product Marketing Manager, Avatars Experiences

Meta

New York, NY

$128,000 - $186,000 a year

Shape product roadmaps through market & customer research, competitive analyses, audience segmentation & sizing, and deep dives into developer needs. Plan, coordinate, and execute product launch and GTM efforts. Drive target audie...

2 weeks ago seen See more...

Customer Experience Specialist

Daltile

New York, NY

Ensures all aspects of the customer selection and buying experience are exceptional. Including initial contact, specifications, pricing, sourcing, and order placement. Provides customers with selection advice and product expertise...

3 weeks ago seen See more...

Operations Manager: Jewelry or Luxury Experience Required

Style Searchers & Consulting, Llc

New York, NY

$90,000 - $150,000 a year

8 hour shift. New York, NY 10016: Reliably commute or planning to relocate before starting work (Required). workflow planning: 3 years (Preferred). supervisory: 3 years (Preferred). inventory control: 3 years (Preferred)....

2 weeks ago seen See more...

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