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IT HELP DESK TECHNICIAN

Base: $45,000 - $50,000, based on experience. Annual Bonus: 5% target. Employee benefits (health, 401k, life, etc.). Paid Time Off. Free / Paid Parking....

CompanySimplicity Group Holdings
AddressNew Jersey, United States
CategoryInformation Technology
Job typeFull-Time
Date Posted a month ago See detail

IT Help Desk Technician

Simplicity Group Holdings

New Jersey, United States

Base: $45,000 - $50,000, based on experience. Annual Bonus: 5% target. Employee benefits (health, 401k, life, etc.). Paid Time Off. Free / Paid Parking....

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Tier 1 Help Desk Support (on-site)

Fyi-For Your Information, Inc.

Leawood, KS

Provide Tier 1 support and incident resolution. Provide Tier 2 solutions with assistance. Escalate incidents to higher Tier II or III when all Tier I capabilities or solutions have been exhausted. Document incident status and solu...

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Help Desk Associate

Heritage Christian Academy

Olathe, KS

Models Christian Behavior with Issue Resolution:As a customer service representative, the technician needs to demonstrate good communication skills and the ability to answer questions calmly and effectively under pressure. . As a...

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Tier 1 Help Desk

For Your Information, Inc.

Leawood, KS

Provide Tier 1 support and incident resolution. Provide Tier 2 solutions with assistance. Escalate incidents to higher Tier II or III when all Tier I capabilities or solutions have been exhausted. Document incident status and solu...

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IT Help Desk (Junior)

All Florida Paper, Llc

Miami, FL

Medical, Dental, and Vision insurance partially sponsored by the company. Company-sponsored Life Insurance and Short-Term Disability Coverage. 401K program with company matching. Paid Holidays. PTO and Vacation....

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Audio-Visual Help Desk Technician

Indian Township Solutions

Leavenworth, KS

Analyzes issues and provides technical assistance, support, and advice to end users for AV hardware, software, and systems. Researches, studies, and resolves AV software and hardware issues of users, using all available resources....

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IT Help Desk Supervisor

Eg Professional

Grand Rapids, MI

Team Management: Lead and manage a team of IT support professionals, providing guidance, mentoring, and performance feedback.Foster a collaborative and customer-focused culture within the IT service delivery team. . Service Desk O...

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Help Desk Technician

Nevada Donor Network Inc

Las Vegas, NV

Oversees the daily performance of computer systems. Answers user inquiries regarding computer software or hardware operation to resolve problems. Enters commands and observes system functioning to verify correct operations and det...

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Help Desk Support II

Mantech International Corporation

Edwards, CA

Serving as an advanced point of contact for customers seeking technical assistance over the phone or email. Possessing familiarity with the Knowledge Management database, ITIL processes, and service delivery, capturing and impleme...

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Help Desk Support I

Mantech International Corporation

Edwards, CA

2 years of related experience. HS Degree. 2 years of position-specific relevant experience. DoD 8570.01-m IAT Level II Certification. DoD 8570.01-m IAT Level II Certification. TS. Must be able to remain in a stationary position 50...

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Help Desk Manager III

Mantech International Corporation

Edwards, CA

8 years of related experience. HS Degree and 8 years' experience. Bachelor's degree in IT related discipline, or related discipline. 4 years of specific experience; DoD 8570.01-m IAT Level-II Certification. Bachelor's Degree in IT...

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Help Desk Technician

Meador Staffing Services

Webster, TX

Perform remote troubleshooting through diagnostic techniques. Determine the best solution based on the issue and the details provided. Direct unresolved issues to the next level of support personnel. Provide follow up for customer...

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Help Desk Support (Level 1)

Addison Group

Houston, TX

Resetting and managing user passwords in accordance with security protocols. Assisting users with password-related issues and providing guidance on password best practices. Installing and configuring printers for network and loca...

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Software Help Desk and Training Manager

Carina Software Inc

Houston, TX

Establish a dedicated Help Desk and Training organization that supports Omniras ambitious growth plan. Lead the team that provides Help Desk and Training Services to our client base. Gain a deep understanding of Omniras solution...

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Help Desk Technician

Tyndale Company, Inc

Houston, TX

Primary contact for troubleshooting workstations, phones, mobile devices, printers, etc.;. Work with MS Active Directory domain, including user, computer, and group management;. Document procedures in the collaborative knowledgeba...

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IT Help Desk Support - Level I

K2 Staffing

Bellevue, WA

Front line defense with customers calling in with technical issues. Ability to properly hand calls off to more experienced technicians when needed. Following tickets through the process until closure.. Password resets. IP Phone s...

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Help Desk Specialist

Arete Technologies, Inc.

Pennsylvania, United States

Previous IT Service Desk experience including:. Experience investigating and supporting end user technology including hardware, printers, phones, and software. Active Directory experience including password reset and basic user an...

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IT Help Desk Lead

Ifm

Malvern, PA

Respond to technical support requests, troubleshoot and resolve technical issues, and provide advice and guidance to customers. Collaborate with other IT teams to resolve complex technical issues and escalate issues as necessary....

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help desk iii - wi resident.

Spherion

Madison, WI

$25.00 - $30.00 per hour

Windows 11. Microsoft O365. InTune. Apple and Android mobile phone support. Cherwell. Scripting and automation. Microsoft Teams/inTune. Identify areas of improvement on policies and procedures regarding how problems are identified...

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NOC Help Desk Agent

Connection

Schaumburg, IL

Acts as next level resolution point from NOC Help Desk Agents, responding to requests for technical assistance, via phone, and electronically with ability to resolve more difficult Level 2 and 3 NOC issues using remote tools. Advi...

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Help Desk Specialist

Changing Technologies, Inc.

Washington, DC

$35 an hour

Job Title: Help Desk Specialist. Location: 200 I Street SE - DC. Job Type: Onsite. Contract Length: 8 months Contract + Extension. Pay-Rate- $35/Hr. 6 years. 8 hour shift. Monday to Friday. Bachelor's (Required). installing and co...

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Help Desk Specialist

B&A

Washington, DC

$62.2K - $78.7K a year

Diagnoses hardware, software, and operator problems and recommends remedial actions or procedural changes. Responds to user requests for assistance by phone, email, and web. Configures software such as Help Desk ticketing system....

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Help Desk Manager

Leidos

Maryland, United States

$78,000 - $141,000 a year

The Help Desk Manager oversees all Tier 1 technicians, analysts, and specialists providing technical support to all AFNCR customer requests and inquiries. The Help Desk Manager shall recommend improvements to processes supporting...

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Help Desk Specialist - Office

Akamai

United States

$70,209 - $105,476 a year

Providing world-class support to customers in-person at Solution Centers and over live chat, ticket and phone channels Providing support to peers in order to craft the best solution for our global customers Being able to utilize r...

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Help Desk/Systems Administrator

Bae Systems

Annapolis Junction, MD

$112,420 - $191,070 a year

TS SCI level clearance with appropriate poly required. Five (5) years full time computer science work or experience administering computer systems. This experience shall include installation, configuration, and networking of UNIX...

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Help Desk Support I./ Golden, CO ( Onsite),6+ Months

Suncap Technology

Golden, CO

Manage Help Desk tickets in a timely manner. Respond to customer issues via phone, email and computer chat and follow-up with customers to ensure issues are resolved. Document customer interactions. Resolve customer reported issue...

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Department Specialist, Third-Party Help Desk

Albertsons Companies

Chicago, IL

$22.84 an hour

Answer pharmacy calls about Third-Party billing, assist retail pharmacies and ensure issues are identified and resolved promptly. Thorough documentation of calls into a proprietary call management system for resolving, escalating,...

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Infrastructure Help Desk Technician

Shehadey Enterprise Solutions Llc

Fresno, CA

$23 - $25 an hour

The helpDesk Technician is the first point of contact for end users seeking technical assistance. Requests can be in person, via the phone, or by email. Request can be for all company-issued IT assets, including PC, laptops, mobil...

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Help Desk Technician

Tyndale Usa

Houston, TX

$28 - $30 an hour

Primary contact for troubleshooting workstations, phones, mobile devices, printers, etc.;. Work with MS Active Directory domain, including user, computer, and group management;. Document procedures in the collaborative knowledgeba...

2 months ago seen See more...

IT Help Desk Technician

Bww Law Group, Llc

Rockville, MD

$57.8K - $73.2K a year

Provide quality desktop support to end users including support for hardware, software, printing and applications by following written procedures and applying past experiences to either walk the user through a solution and/or conne...

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