Analyst Help Desk jobs
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HELP DESK TECHNICIAN
401(k) for full time employees with up to 4% Employer Match. 100% Employer Paid Medical, Dental and Vision. 25 Paid Days Off Per Year. Field all support tickets through Request Tracker and direct calls from user base. Resolve all...
| Company | Storage Post |
|---|---|
| Address | Atlanta, GA |
| Category | Information Technology |
| Job type | Full-Time |
| Date Posted | a month ago See detail |
Help Desk Technician
Storage Post
Atlanta, GA
401(k) for full time employees with up to 4% Employer Match. 100% Employer Paid Medical, Dental and Vision. 25 Paid Days Off Per Year. Field all support tickets through Request Tracker and direct calls from user base. Resolve all...
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Tier 1 Help Desk
Bigbear.ai
Columbia, MD
Respond to tickets and support subscription services. Provide Tier 1 Support on Windows devices in a classified environment. Clearance: Must possess and maintain a TS with Polygraph. Associate degree in Computer Science or related...
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IT Help Desk 1
Galles Chevrolet
Albuquerque, NM
Job Title: IT Help Desk Specialist Departments: IT and Service Reporting to: CIO FLSA Status: Non-exempt Position Summary Supports the CIO with the general IT Department activities related to the installation and maintenance of in...
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Client and Help Desk Specialist
Eastern New Mexico University
Portales, NM
Provide technical customer service to clients. Manage Help Desk software. Escalate work tickets as needed. Hire, train, and monitor the performance of ITS student workers. Coordinate activities of ITS student workers. Monitor help...
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Help Desk Specialist
Edc Consulting
Albuquerque, NM
Handle telephone and ticket requests with courtesy, accuracy, and respect while receiving and distributing information as necessary. Install, inspect, maintain, and troubleshoot computers, network printers, phones, and other techn...
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IT Specialist I - Help Desk (Multiple Positions)
Fort Worth Independent School District
North Richland Hills, TX
Identifies, diagnoses, and resolves Level One issues for users of district approved computer software and hardware, network connectivity, and new computer technology in a call center environment. Escalates unresolved issues approp...
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End User - Help Desk Support
Bct Llc
Columbia, MD
Interact and assist customers from various parts of USCYBERCOM for all types of IT support needs. Assess, research, and resolve incidents and requests regarding the use of application software products and infrastructure component...
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Help Desk Support Technician
Decisionpoint | Cortek
Baltimore, MD
The Initial Call Intake function, normally performed by the Customer Service Representative (CSR), provides detailed interaction/incident documentation of reported problems utilizing the incident management system. Documentation i...
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HELP DESK TECHNICIAN II
Ignite
New Cumberland, PA
Will be required to perform Touch Labor, fixes, configuration, troubleshoot issues and problems, install software for a variety of end users and other devices such as printers, VTC suites, monitors, keyboards, mice, headsets, came...
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Tier 1 Help Desk Technician
Tresco, Inc.
Las Cruces, NM
Provide end-user support and collaborate with Level 2 for troubleshooting. Manage equipment inventory and represent professionalism in customer service. Handle software installations, basic troubleshooting, and escalate when neces...
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Help Desk Specialist II
Abacus Solutions Group
Artesia, NM
Set up or repair computer equipment and related devices. Maintain system capabilities by testing existing equipment and programs. Try out new systems and software. Document changes, revisions and problems. Train users on proper us...
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Airport Junior Help Desk Technician
City Of Cleveland
Cleveland, OH
Provide First Level Support:. Respond promptly to incoming Help Desk tickets and calls. Diagnose and resolve technical issues related to Cisco networking equipment, Microsoft operating systems, and phone systems. . Troubleshoot Ne...
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Help Desk Coordinator
Heinens Inc
Cleveland, OH
Provides fast, proactive responses to all phone calls and emails for IT related requests. Creates open tickets, resolve issues, and/or forward, as appropriate. Supports customers appropriately, with a sense of urgency. Works colla...
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IT Level II Help Desk
Remington Hotels
Dallas, TX
Work with associates to understand technology requirements and identify effective/expedient solutions. Provide excellent customer service to users. Identify, diagnose and resolve level one problems with hardware, software, network...
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Tier III Application Support Help Desk
Dane Llc
Arlington, VA
Must have problem-solving skills and be capable of breaking down complex situations to discover and resolve root causes; this applies to both technical issues and process issues. Good communication skills both verbal and written w...
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Student Information System Help Desk - Technology (2023-2024)
Prosper Independent School District
Prosper, TX
Comprehensive understanding of a district's SIS or similar Student Information System. Ability to provide the highest level of customer service and public relations. Ability to communicate effectively, both orally and written, wit...
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Help Desk / Technical Support
Eon Applications, Inc.
McKinney, TX
Provide 1st level telephone support of AcquireTM software. Document all customer/case details in support case tracking system. Communicate effectively with Customers to determine and resolve common problems and requests in complia...
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IT Help Desk - Tier 1 Onsite Support Positions (WGLS)
Netops Consulting Llc
Cleveland, OH
We have 1st Shift positions open currently in Chesterland, OHPay will be commensurate with qualifications and experience.These are onsite positions - No full-time remote optionNetOps Tier 1 Technician (T1) - On-site Description:Th...
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IT Level II Help Desk
Remington
Dallas, TX
Work with associates to understand technology requirements and identify effective/expedient solutions. Provide excellent customer service to users. Identify, diagnose and resolve level one problems with hardware, software, network...
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Help Desk Technician - Tier I
Sabio Systems, Llc
Albuquerque, NM
Responds to all telephone calls and/or e-mail by staff inquiring about technology problems or the status of repairs within established service level agreements (SLA). Provide technological support to local & remote locations in ac...
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HELP DESK TECHNICIAN III
Ignite Fueling Innovation
New Cumberland, PA
This tier also tracks and provides metrics or other reports to the Program Manager and government lead as requested.HELP DESK (HD) TECHNICIAN III Description: Education: BS degree in computer related field. Knowledge of a wide ran...
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Help Desk Rep II
Ncr Atleos
Frisco, TX
Ability to understand the current state of ATMs to fully diagnose problems for resolution. Adjust language and terminology to the needs of the customer (internal and external) in a professional manner to interpret and provide feed...
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Help Desk Technician I
Garver
Frisco, TX
Support for basic customer issues such as solving end user software, hardware, and other desktop problems. Working Help Desk tickets. Equipment shipping, receiving and inventory management. 1-3 years of professional Help Desk or r...
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IT Help Desk Technician
Wcri
Omaha, NE
Manage and resolve IT Help Desk tickets related to store inquiries promptly and. efficiently. Utilize Jira Helpdesk for ticket management and tracking. Maintain and track equipment using Jira Assets management. Provide support for...
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Help Desk Technician
St Engineering Aethon Inc
Pittsburgh, PA
Candidate will need capacity to comply with the federally mandated requirements of U.S. Trade Control Laws. Must have at least an Associates Degree in an IT related field. Must be willing and able to troubleshoot, maintain, confi...
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Help Desk Specialist
Country Meadows
Hershey, PA
Above standard industry wages, with the opportunity to earn more based on experience. PayActiv On-Demand Pay - Work today, get paid tomorrow. Performance-based bonuses for attendance, feedback, and more through our "Engage" cowork...
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Help Desk Engineer
Spreetail
Omaha, NE
Educate and equip Spreetailers with everything they need to communicate with each other 100%. Including location-to-location communications as well as in-office communications. Ensure Spreetailers have exactly what they need at al...
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Senior Associate, Global Partner Support - Tech Help Desk
Wayfair
Boston, MA
Provide support and guidance to supplier-facing teams at Wayfair for bugs and issues related to the Add-to-Cart functionality on site. Diagnose and troubleshoot complex issues and provide appropriate solutions to triage reported p...
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Experienced Help Desk Manager
Mcmillan It Engineering
Fresno, CA
Proper Ticket Etiquette and Priority:. Establish and enforce best practices for handling support tickets, including professional communication, timely responses, and thorough issue resolution. Develop and maintain a system for pri...
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N-MRO Help Desk Tier II Technician
Lockheed Martin
Orlando, FL
The candidate should also possess well-developed and proficient written and verbal communication skills, with the ability to work with a diverse group of people, including technical and non-technical customers, members of the engi...
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