Program Coordinator

Program Coordinator Job Overview:

Americana Jiu Jitsu Collective is Yucca Valley’s premier Brazilian Jiu Jitsu, Muay Thai, wrestling, & kids martial arts academy.

We are looking to hire a Program Coordinator with exceptional sales, communication, and problem-solving skills. Ideal candidates will be outgoing, organized, reliable, results-oriented, proactive, positive, punctual, and able to genuinely enjoy getting to know our prospects & members.

The role of the Program Coordinator is to drive the sale of memberships, set appointments, and develop/execute action plans to meet or exceed academy-wide goals. You will also provide leadership (by example,) training, & encouragement to other members of the Americana Jiu Jitsu Collective team to ensure that sales & appointment goals are met or exceeded.

We have a very special group of people, who both train & work at Americana Jiu Jitsu Collective & we are excited to add someone great to our team.

Program Coordinator Goals & Responsibilities:

• Welcome new prospects to our academy, guide them through the proven sales process, & sign up new members.
• Proactively Set & Confirm Appointments with prospective students & cultivate leads via phone, email, text, & social media message
• Manage the entire sales process, accurately track the team’s data, & maintain excellent conversion/closing percentages.
• Work with Americana Jiu Jitsu Collective team members to set individual & team sales & appointment goals; actively track & monitor progress towards these goals throughout the month to ensure that both the individual & the team goals are met or exceeded
• Identify, troubleshoot, & work to eliminate any issues in reaching the goal numbers by coaching/refresh training for the Sales team
• Assists sales team members during difficult closes, with time management issues, and/or with presentations during peak/busy times
• Perform some clerical duties, such as answering phones, responding to emails & social media messages, basic data entry, and reporting; answer questions, find information, & follow up with prospects & clients.
• Collaborate with the Owners, the Lead Instructor, and the Administrative Coordinator on sales action items, strategies, day to day sales progress, reporting, marketing brainstorming, etc.
• Work with Administrative Coordinator to organize membership agreements, client files, & nightly reports to ensure that all client databases & tracking metrics are maintained accurately
• Foster a superior client experience for Americana Jiu Jitsu Collective prospects & members, & provide excellent customer service always
• Help us grow our Americana Jiu Jitsu Collective community by communicating the mission, programs, & success stories of the academy on social media, & to members and prospective students.

Program Coordinator Qualifications & Requirements:

• High school diploma or equivalent
• 2+ years experience in sales, sales management, or equivalent (Additional training provided)
• Excellent interpersonal, verbal, & written communication skills
• Independently motivated, with the ability to see what needs to be done and take on tasks & duties without immediate direction
• Highly-organized & meticulous approach to following proven systems
• Creativity and strong problem-solving skills
• ‘Magnetic,’ ‘fun to be around’ personality & is energized by working with people
• Solid presentation skills
• Strong task and time management skills
• Comfortable with Google Drive & the Google Suite of programs
• Have used, or willing to learn how to use Customer Relations Management Software/databases. (Americana Jiu Jitsu Collective will provide training)
• *Preferred: Familiarity with Social Media platforms: FB, IG, Google My Business / Google Maps

Compensation & Schedule:

• $16 per hour + performance-based bonus
• Complimentary Brazilian Jiu Jitsu or Martial Arts Training for you or a Family Member
• This position is approx. ~25 hours per week. Schedule includes late afternoon - evening hours, Monday - Friday sometimes Saturday.
• Opportunities for advancement including additional hours, and/or diversified training, available

Job Type: Part-time

Pay: From $16.00 per hour

Expected hours: 15 – 25 per week

Benefits:

• Employee discount
• Flexible schedule

Compensation package:

• Bonus opportunities
• Commission pay

Schedule:

• Monday to Friday
• Weekends as needed

People with a criminal record are encouraged to apply

Ability to Commute:

• Yucca Valley, CA 92284 (Required)

Ability to Relocate:

• Yucca Valley, CA 92284: Relocate before starting work (Required)

Work Location: In person