Program Coordinator

Salary Range: $24.00 to $27.50 per hour.

SUMMARY

The Program Coordinator is responsible for providing support to the Program Management Department. Maintenance of files and excellent communication with other departments is key to the success of the position.

ESSENTIAL FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Key Responsibilities

• Maintain and update program files. Communicate any special requirements or

expectations within those programs.

• Assist in the release of information for all internal departments.
• Consolidate information from Sales Directors and prepare internal departmental specific

reports.

• Control and track the distribution of incoming new product samples.
• Create new projects for the marketing team based on roadmaps.
• Assist in the management of packaging and product transitions.

Essential Duties and Responsibilities

• Responsible for maintaining accurate carrier and retail program files at all times.
• Assist in the validation of product information prior to customer impact. Including,

compatibility, descriptions, features, benefits, instructions, pricing, etc.

• Responsible for providing accurate and timely information in support of the Marketing

Calendar, Handset Roadmap, Compatibility Matrix, etc.

• Collaborate with the Marketing and Creative Team on the creation of product marketing

materials. Including collateral, displays, packaging, promotions, on-line resources

• Maintain the Transition Matrix and provide updated release of information quarterly.
• Assist Management in the development of new tools and processes as assigned.
• Ability to respond to all departments needs for ongoing programs.
• Assist in coordinating Product, Sales, and Marketing teams, with promotional and

tradeshow events when requested.

• Conduct necessary competitive, trend, color, and consumer research as requested. This

will include store audits. Present in a summarized format.

• Other duties as assigned.
• Follow ISO/TL9000 requirements as they pertain to position.

SKILLS

• Strong verbal and written communication skills, active listening, and interpersonal skills.
• Ability to manage multiple projects simultaneously.
• Must maintain confidentiality of customer and company information.
• Organized, detail-oriented, thorough & able to handle heavy workloads and deadlines.
• Able to stay abreast of company’s policies, products, and services.

SUPERVISORY RESPONSIBILITIY

This position has no supervisory responsibilities.

WORK ENVIRONMENT

This position operates in a professional office environment as well as remote. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.

PHYSICAL DEMANDS

This is largely an in-office position; however, some light lifting may be required. This would require the ability to lift 20 lb. box, open box, and bend or stand as necessary.

POSITION TYPE AND EXPECTED HOURS OF WORK

This is an on-site, full-time position. Normal business days are Monday through Friday, work hours will be assigned in advance. Applicable overtime as needed.

TRAVEL

No travel is expected for this position.

REQUIRED EDUCATION/EXPERIENCE

• 2 years of experience in Program / Marketing or related field.
• Proficiency in Microsoft Office (Word, Excel, Outlook, and PowerPoint), required.
• Working knowledge of Web Platforms

OTHER DUTIES

Please note this job description is not designed to cover, or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

REFFERALS…

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ADA - Superior Communications will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990. Reasonable accommodations are available for qualified individuals with disabilities throughout the subsequent application process.

About Superior Communications

Superior Communications opened its newest distribution center outside Nashville, TN. The 130,000-square-foot facility supports customers throughout the country with a focus on those in the region. Superior is focused on helping our customers solve their go-to-market challenges through industry-leading services across the supply chain, from geographic location to value-added support in the retail stores.

We offer a great benefits package including Medical, Dental, Vision, Life, Disability, Paid Time Off, Holidays, and 401(k).

At Superior Communications we respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce. We are proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

For more information about Superior, visit www.superiorcommunications.com. About Us