Program Coordinator

General Summary of Position
MedStar Ambulatory Services- LaFayette is looking for a full-time Program Coordinator. This position is responsible for coordinating departmental activities associated with the fair and responsible conduct of patient care coordination, including performing data collection and management, implementing solutions for program development, documentation and quality control. Performs data collection and management, implements interventions and protocol adherence. Works with an organization that has unique healthcare needs in the community and require special care coordination. Activities may occur across multiple sites and also in collaboration with operations, community health operations, marketing, and quality and safety.
Primary Duties:
Consistently demonstrates support for compliance in the performance of job duties and responsibilities by a) developing and maintaining knowledge of, and performing job functions in compliance with, rules, regulations, policies, and statutes that affect his/her job; b) maintaining knowledge of and performing job functions in compliance with MedStar Health and research policies and procedures; and c) reporting compliance concerns in an appropriate and timely manner.
Coordinates and conducts data extraction from clinical and research databases (e.g., patient safety reporting system, Vizient database, patient satisfaction survey database, others as defined by protocol).
Coordinates protocol implementation and document processing.
Demonstrates behavior consistent with MedStar Health mission, vision, goals, objectives, and patient care philosophy.
Maintains project documentation, track progress on projects, and work with research program director and principal investigators to overcome barriers.
Participates in preparation of literature reviews, proposals, manuscripts, project reports, presentations of study design and findings, and toolkits for dissemination.
Participates in study team meetings and departmental team meetings as appropriate.
Works with the program director and/or the study investigators to develop project data collection forms, surveys, processes and procedures, study manuals, and data analysis and tracking systems.
Participates in meetings and on committees and represents the department and business unit in community outreach efforts. Participates in multidisciplinary quality and service improvement teams and maintains effective working relationships with other departments.
Qualifications
Bachelor’s degree in public health, health administration or healthcare-related field, Required.
Master’s degree, Preferred.
3-4 years’ Experience in a healthcare setting. Must be highly organized and detail oriented, with excellent time management skills. Must possess strong communication and writing skills and must be able to work independently and as part of a team. Requires a strong working knowledge of MS word, powerpoint, and excel, Required.
Experience in Concierge Medicine, Executive Health, or Sports Medicine, Preferred.

Why MedStar Health?
At MedStar Health, we understand that our ability to treat others well begins with how we treat each other. We work hard to foster an inclusive and positive environment where our associates feel valued, connected, and empowered. We live up to this promise through:

• Strong emphasis on teamwork - our associates feel connected to each other and our mission as an organization. In return, our effective team environment generates positive patient outcomes and high associate satisfaction ratings that exceed the national benchmark.
• Strategic focus on equity, inclusion, & diversity - we are committed to equity for all people and communities. We continue to build a diverse and inclusive workplace where people feel a sense of belonging and the ability to contribute to equitable care delivery and improved community health outcomes at all levels of the organization.
• Comprehensive total rewards package - including competitive pay, generous paid time off, great health and wellness benefits, retirement savings, education assistance, and so much more.
• More career opportunities closer to home - as the largest healthcare provider in the Baltimore-Washington, D.C. region, there are countless opportunities to grow your career and fulfill your aspirations.

About MedStar Health
MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation, and research. Our team of 32,000 includes physicians, nurses, residents, fellows, and many other clinical and non-clinical associates working in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest home health provider in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team. Together, we use the best of our minds and the best of our hearts to serve our patients, those who care for them, and our communities. It’s how we treat people.

MedStar Health is an Equal Opportunity (EO) Employer and assures equal opportunity for all applicants and employees. We hire people to work in different locations, and we comply with the federal, state and local laws governing each of those locations. MedStar Health makes all decisions regarding employment, including for example, hiring, transfer, promotion, compensation, benefit eligibility, discipline, and discharge without regard to any protected status, including race, color, creed, religion, national origin, citizenship status, sex, age, disability, veteran status, marital status, sexual orientation, gender identity or expression, political affiliations, or any other characteristic protected by federal, state or local EO laws. If you receive an offer of employment, it is MedStar Health's policy to hire its employees on an at-will basis, which means you or MedStar Health may terminate this relationship at any time, for any reason.