Product Analyst

Orion180 is a premier insurance solution provider that leverages cutting-edge technology and its dedicated team members to bring more value to its customers, independent agents, and other business partners. Orion180’s vision is to transform the insurance industry by providing excellent, results-driven service to independent insurance agents to further distance us from our competitors.

Orion180 is located on the beautiful space coast of Melbourne, one of the best places to live in Florida. Melbourne offers affordable housing, transportation, and other amenities. Major cities such as Orlando, Tampa, and Miami are all within one to three hours of driving distance.

At Orion180 we have fostered a culture of success based on our three pillars: Do MORE, Be MORE, and Give MORE. Innovation in technology enables us to do MORE as we harness the power of our innovative proprietary technology. Innovation in service is the catalyst allowing us to give MORE and achieve the highest level of customer care. Our innovation in culture fosters an environment that empowers us to be MORE. This innovation-focused ecosystem enables our customers to Expect MORE.

Job Summary

We are seeking a highly analytical and detail-oriented Product Analyst to join our team. As a Product Analyst, you will play a crucial role in driving data-informed decision-making and optimizing our product offerings. Your primary responsibility will be to analyze product performance, gather user feedback, and provide actionable insights to improve our products' quality, user experience, and overall success.

Role and Responsibilities

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily and should demonstrate the following competencies to consistently perform the essential functions of this position. All employees are expected to adhere to and be knowledgeable of Orion180 operations standards, established security/safety rules and requirements for attendance. The requirements listed below are representative of the fundamental knowledge, skill, and/or ability required to perform the job successfully:

• Conduct in-depth analysis of product performance metrics, user behavior data, and market trends to identify areas of improvement and growth opportunities.
• Collaborate with cross-functional teams, including product managers, engineers, and designers, to define key performance indicators (KPIs) and track product goals.
• Design and implement A/B tests to evaluate new features, pricing strategies, and user interface changes, and provide recommendations based on the results.
• Utilize statistical techniques and data visualization tools to present complex information in a clear and concise manner to stakeholders.
• Monitor and report on product adoption, user engagement, and customer satisfaction metrics, identifying patterns and trends that can inform product strategy.
• Conduct competitive analysis to stay informed about industry trends and identify opportunities for differentiation.
• Collaborate with customer support and sales teams to gather user feedback and prioritize product enhancements and bug fixes.
• Stay up to date with industry best practices, emerging technologies, and user experience trends to contribute innovative ideas for product improvements.

Qualifications and Education Requirements

• Bachelor's degree in business, economics, computer science, or a related field. A master's degree is a plus.
• Proven experience in data analysis, preferably in a product or business analytics role.
• Proficiency in data analysis tools such as SQL, Excel, and Python/R. Experience with data visualization tools (e.g., Tableau) is a plus.
• Strong analytical and problem-solving skills, with the ability to translate data into actionable insights.
• Familiarity with statistical analysis techniques and A/B testing methodologies.
• Excellent communication skills, with the ability to present complex information to both technical and non-technical stakeholders.
• Detail-oriented mindset with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Strong business acumen and understanding of product development lifecycle.
• Passion for technology, user experience, and driving product innovation.

Physical Demands

While performing general office duties for this position, the employee is regularly required to sit, stand and/or walk around (including the use of stairs). Other demands include the ability to openly communicate with others by talking, listening, and reading, able to lift light objects (<25lbs), and use standard office equipment such as computer, printer, and phone. In addition, there is an occasional need to bend, twist or stoop to open/close cabinets, reach for files or other standard office type objects.

Work Environment

The office environment is generally quiet and, in a temperature, controlled setting with random adjustments in noise or temperature due conversations, unscheduled maintenance repairs to the building or its interior offices or unpredictable situations due to weather or other acts beyond company control. An employee must be willing to work their regularly assigned work schedule for their duties and/or job responsibilities and in times of need, be able to work an extended schedule depending on company/department needs, project requirements or customer demands.

If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department at (321) 460-8484 or HR@orion180.com

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.