Procurement Specialist / Expeditor- 11:00-8:00 Shift

Position Description:

This role provides order management of domestic and import orders for local and overseas suppliers/distributors.  This person leverages effective communication, organization skills, and strong process workflow orientation to drive desired day-to-day department outcomes and will analyze and interpret data to drive continuous improvement and department efficiencies.  This is a full time Monday through Friday 11:00 am to 8:00 pm hybrid office position.

Job Responsibilities:

• Provide support to Sales, Product Development and Customers including custom quotations, large quantity quotes (BQ’s), expedite requests, and special requests (SIQs) to increase customer satisfaction and sales overall.
• Serve as liaison between Supplier, Customer Service, and Warehouse for notification of delays, cancellations, undelivered orders, and other supplier-caused disruptions.
• Support achievement of team KPIs through completion of daily tasks, effective time management, and timely communications to suppliers.
• Obtain lead times, order status and delivery information from suppliers/distributors, expediting orders as needed.
• Enter replacement orders for short shipments, freight damage, or incorrect material supplied.
• Improve productivity based on internal processes.
• Collaborate with other departments on cross functional activities.
• Serve as contact point to address and resolve escalated supplier/internal customer issues.
• Work effectively with procurement departments from domestic and overseas suppliers.
• Other duties as assigned by the management.

Competency Requirements

• Bachelor’s degree in relevant field or equivalent work experience.
• Two (2) years customer service or supplier related experience- solving problems for customers or suppliers.
• High proficiency in MS Office suite, Excel/Access/SQL is a plus.
• Excellent time management and prioritization.
• Must have excellent problem-solving skills, detail oriented, training/material retention.
• Strong interpersonal and conflict management skills required.
• Excellent verbal and written communication skills is required.
• Ability to collaborate with suppliers. to support customer needs.
• Works with high degree of initiative, professionalism, independent judgment, attention to detail.

MISUMI is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veteran status, disability, marital status, sexual orientation, citizenship status, genetic information, gender identity, or any other protected status under applicable law.

FOR CALIFORNIA RESIDENTS:

MISUMI USA, Inc. (“MISUMI”) complies with the California Consumer Privacy Act (“CCPA”), California Privacy Rights Act (“CPRA”), and other applicable privacy laws. We may collect the following categories of personal information for purposes of the application and hiring process: name and contact information (phone number; mailing address; email address(es)); education and qualifications; employment history and experience; LinkedIn profile; and other information voluntarily provided by the applicant. Under the CCPA and CPRA, California residents have the right to know, correct, delete, and/or limit the use of certain information collected by MISUMI. For further information, see our full privacy policy at https://us.misumi-ec.com/careers/privacy/california-privacy-rights/. If you have any concerns, please send an email to hr1@misumiusa.com.

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