Payroll Specialist

Job Summary / Overview

The Payroll Specialist delivers timely and accurate payrolls to all assigned clients, working closely with all depts. servicing the client's accounts and employees. The Payroll Specialist provides excellent customer service while assisting clients and their employees in all matters relating to payroll such as check calculations, garnishments, taxation, billing, reporting, and PTO tracking.

Primary Responsibilities:

• Manages all aspects of payroll processing for an assigned book of small to medium sized clients with 1500 or more worksite employees.
• Adheres to all payroll processing and auditing procedures as defined by the payroll manager and based on specific client needs.
• Assists clients with employee updates in the system including pay rate changes, PTO adjustments, recurring payments, scheduled deductions, and tax election updates.
• Enters benefit adjustments as determined by the benefits dept.
• Charges for all payroll items as defined by the client's contract.
• Confirms other billing occurs on invoicing as requested by other depts.
• Adds mandatory deductions to the system in adherence to all state and federal laws.
• Performs paid time off policy maintenance, new hire enrollments, and PTO adjustments.
• Retrieves contribution changes from 3rd party retirement systems and uploads prior to effective payroll.
• Researches issues with retirement plan setups and/or enrollments and adjusts payroll accordingly.
• Coordinates resolution of all direct deposit and live check issues with the accounting dept.
• Addresses all employee inquiries regarding check calculations and taxation.
• Sets up new pay groups and payroll schedules per client request and in adherence to state and locals laws.
• Resolves client user payroll processing issues or errors.
• Engages manager or senior Payroll Specialists to assist with timekeeping setup/maintenance, payroll reversals, payroll adjustments, and maintenance of General Ledger rules and timekeeping configurations.
• Maintains confidentiality of all client, corporate, and employee information.
• Stays up to date in payroll compliance and strives to achieve payroll certification.
• Completes all other projects and responsibilities as directed by manager.

Education:

• Bachelor's degree or equivalent combination of education and experience required; Fundamentals of Payroll or Certified Payroll Professional certification preferred.

Experience:

• Minimum of 2-5 years of multi-state payroll experience required, PEO/ASO experience preferred.

Other Knowledge, Skills and Abilities:

• Strong knowledge of payroll laws at the state and federal level.
• Top notch customer service skills and basic knowledge of payroll.
• Excellent verbal and written communication skills, conveying information with confidence and clarity.
• Proficient in MS Office Suite.
• Excellent organization and time management skills