Patient Coordinator / Receptionist/ Greeter

Hudson Valley Imaging, a Rezolut company, is looking to hire an energetic Patient Coordinator for the Front Desk. This person will be greeting patients as they enter the facility and guide them through the check in process. There will also be Reception work required (answering phones, scheduling appointments).

The ideal candidate will be energetic and outgoing, able to multi-task, have great attention to detail and empathetic.

Experience in Radiology settings or other Medical setting preferred

COMPETENCIES:

To perform the job successfully, an individual should demonstrate the following competencies

• Service Excellence: The Front Desk and Registration staff is the first impression of the office for patients and their families and as such, will demonstrate the highest level of customer service when greeting and speaking with clients. Communicates in a way that conveys sympathy and respect to a diverse patient and work population. Takes ownership for determining a customer’s needs and offering ways to help.
• Communication: Rephrases/summarizes what the speaker is saying. Speaks and writes clearly, concisely and to the point. Makes sure important information is communicated promptly and accurately.
• Commitment: Demonstrates initiative in completing daily assignments. Perseveres when he or she feels they have developed an innovative solution.
• Flexibility: Open to new ways of thinking. Adapts quickly to new techniques and work methods. Handles multiple priorities successfully.
• Problem-Solving: Recognizes and communicates problems to the right person/system. Offers constructive ideas/suggestions for solving problems.
• Team Player: Collaborates effectively with people at all levels. Shares new information with employees, physicians, and support service personnel. Shows flexibility and can shift focus quickly to accommodate the physicians or other staff.

Language Ability:

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations, to customers, clients, and other employees of the organization.

Computer Skills:

To perform this job successfully, an individual should have knowledge of word processing software, internet software, RIS, and PACS.

Education/Experience:

High school diploma

Job Type: Full-time

Pay: From $17.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Outpatient

Medical specialties:

• Radiology

Schedule:

• 8 hour shift
• Monday to Friday
• Rotating weekends

Work Location: In person