Patient Care Coordinator

Responsibilities:

- Greet and check-in patients upon arrival at the medical office
- Schedule and confirm patient appointments, ensuring efficient use of provider's time
- Collect and update patient demographic and insurance information
- Assist patients with completing necessary forms and paperwork
- Answer phone calls, respond to inquiries, and provide information to patients
- Coordinate referrals to specialists and follow-up appointments as needed
- Maintain patient records and ensure accurate documentation of medical history
- Collaborate with medical staff to ensure smooth patient flow and optimal Patient Care
- Provide administrative support such as filing, faxing, and scanning documents

Requirements:

- Previous experience in a medical or dental office setting is preferred
- Proficient in medical terminology and understanding of medical administrative processes
- Excellent communication skills, both verbal and written
- Strong organizational skills with attention to detail
- Ability to multitask and prioritize tasks in a fast-paced environment
- Knowledge of electronic health records (EHR) systems is a plus
- Familiarity with insurance verification and billing procedures

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, requirements, or working conditions associated with the role.

Job Type: Full-time

Pay: $17.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

• Health insurance
• Opportunities for advancement
• Paid sick time
• Paid time off
• Professional development assistance
• Retirement plan

Schedule:

• 8 hour shift
• Monday to Friday

Work setting:

• In-person
• Office

Education:

• Associate (Preferred)

Experience:

• DME: 1 year (Preferred)

Ability to Commute:

• Watertown, NY 13601 (Required)

Work Location: In person