Orthodontic Patient Coordinator

RoyalOrthodontics is growing, and, in order to thrive, we are looking to fill some very important shoes! We are looking for a Patient Coordinator and marketing specialist who is not only experienced in dentistry and administration, but is also someone who is dedicated to the care and happiness of our patients. At Royal Orthodontics our patients' care is of the utmost importance. We are looking to bring on a team member who will continue to help us exceed our patients' expectations and set a warm and welcoming tone for our practice.

What does this perfect fit look like to us?

• Previous Dental Experience (Orthodontics Preferred)
• Embraces the Hospitality Brand of the Office
• Excellent Telephone, Verbal and Written Communication Skills
• Creative Problem Solver
• Dependable and Reliable
• Excellent Time Management
• Works Well with Others in a Team Environment with a Positive Attitude
• Fast Learner
• Adaptable and Flexible Approach to Work
• Committed to Long Term Growth with the Practice

What responsibilities does this role entail?

• Coordinating front desk responsibilities
• Leader in creating audacious hospitality for the office
• Create and implement systems for continuous improvement
• Managing the patient schedule, patient flow and performing check in/check out responsibilities
• Serves as the first point of contact for prospective and existing patients
• Greets patients with a smile (whether through the phone, e-mail, or in person)
• Smoothly manages patient communication with the office (for example; balancing a patient at the desk, while taking an incoming phone call)
• Managing office e-mail correspondence with well-composed and professional responses
• Verifying insurance when needed
• Collecting patient payments
• Managing patient intake forms and referrals
• Managing patient recall lists and timely follow up on appointments
• Collaborating on and executing social media presence

What sets our team apart?

• Consistent Hours
• Team Unity
• Fantastic Doctor
• Beautiful Office
• Great Patients
• Room to Grow

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Expected hours: 35 – 43 per week

Benefits:

• 401(k)
• 401(k) matching
• Commuter assistance
• Flexible spending account
• Paid sick time
• Uniform allowance

Healthcare setting:

• Private practice

Schedule:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• New York, NY: Relocate before starting work (Required)

Work Location: In person