Patient Coordinator (Medical Receptionist - Full Time) - Norwich

At SDG, we also strive for the Ultimate Employee Experience:

• With 110 office locations, find an opportunity near your home
• Positive work environment with the tools to need to do your job and grow
• Full time employees (30+ hours per week) are eligible for:
• Medical (TeleHeath included), HSA/FSA, Dental, Vision within 30 days of employment
• Company HSA contribution
• Eligible for 401K
• Your birthday is an additional personal holiday
• Company Paid Disability
• Pre-tax savings available for public transit commuters
• Part-time employees (less than 30 hours) – eligible for dental, vision, voluntary life & disability coverage on 1st of the month after date of hire and 401K as listed above
• Employee discounts on SDG skin care products & cosmetic services

Job Summary: Full-Time Patient Coordinator at our Norwich Office. Open to no experience but has an interest in healthcare, teamwork experience, and detail oriented with a flexible schedule.

Schedule: Full time, 30+ hours per week. Monday / Tuesday / Thursday: 9:30am-6pm, and Wednesday: 8:30am-5pm.

Patient Coordinator/Medical Receptionist:

• Proficiently and efficiently handle all incoming phone calls, scheduling-related tasks and online leads in a timely and knowledgeable fashion while creating a positive phone call experience for each caller.
• Promote a professional and welcoming atmosphere to enhance quality of service and care offered to patients and for respective provider(s)
• Understand provider to patient flow and anticipate provider's next steps to the best of their ability
• Perform inventory responsibilities and stocking of supplies and equipment as requested
• Attend all in-house training and continued education opportunities

Qualifications

• Healthcare Experience is preferred.
• Medical Receptionist Experience preferred.
• Experience using EMR software and patient scheduling systems preferred.
• Must be computer savvy and familiar with Microsoft Word, Excel and Outlook.
• Strong communication, interpersonal, and organizational skills.
• Excellent patient relation and customer services skills.
• Must be professional, reliable and dedicated employee.
• Prefer prior experience working in a dermatology / medical environment preferred.
• Open availability to work during weekdays and weekends.