Part-Time Orthodontic Office Front Desk Associate

Montclair Orthodontics is a thriving orthodontic practice in beautiful Upper Montclair, NJ.

Part-time Front Desk Associate, Monday, Tuesday, Thursday, Friday afternoons.

This is a part-time, weekday afternoon role, so please only apply if it is a job you could commit to for several years (and it's not just a bridge to another position elsewhere in a few months), as it is a significant investment on our part to train and prepare whomever is hired to be successful in the role.

We are looking for someone to assist w/ Front Desk / administrative duties 1:30-5:30p on Mondays, Thursdays, and Fridays, and 1:30-6:30/7:00p on Tuesdays. Approximately 16-18 total hours per week. We will pay $20-$24 per hour, based on relevant skills and experience. There is potential for growth into a FT role. Dental/Orthodontic office experience and Registered Dental Assistant (RDA) certification are preferred but not required.

Please only apply if you are seriously interested in this position, understanding the role, hours and pay as described above.

Responsibilities:

• Greet and welcome patients, families and caregivers in a friendly and professional manner
• Answer phone calls and emails and respond to patient / parent / caregiver inquiries or requests
• Check-in and check-out patients, ensuring accuracy of information
• Scheduling, rescheduling, or canceling appointments as needed
• Scheduling follow-up appointments and providing reminders
• Collecting and entering insurance information
• Setting up new patients in our practice management system; maintaining the accuracy of patient records
• Performing general office / administrative duties
• Appointment scheduling
• Posting charges and collecting payments
• Promoting our marketing and growth campaigns
• Varying degrees of direct patient care depending on credentials

Requirements:

• Proven administrative experience
• Working knowledge of general administrative practices
• Excellent telephone etiquette and communication skills
• Exceptional organizational skills
• Excellent customer service skills
• Proficient in using phone systems and computer software
• Ability to multitask and prioritize tasks effectively
• Attention to detail, accuracy and confidentiality in handling patient information

Highly Preferred:

• Proven experience working in a orthodontic / dental office
• Sound knowledge of orthodontic / dental terminology
• Proficient in orthodontic / dental practice management software
• Active Registered Dental Assistant (RDA) license

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned by their supervisor.

Job Type: Part-time

Pay: $20.00 - $24.00 per hour

Expected hours: No more than 16 per week

Schedule:

• 4 hour shift
• Day shift
• Monday to Friday
• No weekends

Experience:

• Front desk: 2 years (Preferred)
• dental / orthodontic: 2 years (Preferred)

License/Certification:

• X-Ray Certification (Preferred)
• Registered Dental Assistant (Preferred)

Ability to Commute:

• Montclair, NJ 07043 (Required)

Work Location: In person