Experienced Front Desk Agent

```Job Overview```
We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and creating a positive impression of our hotel. If you have a passion for hospitality and enjoy interacting with people from diverse backgrounds, we would love to hear from you.

```Responsibilities```
- Greet guests in a warm and welcoming manner
- Check-in and check-out guests efficiently and accurately
- Provide information about hotel facilities, services, and local attractions
- Handle guest inquiries, requests, and complaints promptly and courteously
- Assist with reservations and room assignments
- Maintain accurate guest records and handle cash transactions
- Collaborate with other hotel departments to ensure guest satisfaction
- Maintain a clean and organized Front Desk area

```Requirements```
- Previous experience in hospitality management or a similar role is preferred
- Strong interpersonal and communication skills
- Multilingual abilities are a plus
- Proficient in Front Desk operations and phone systems
- Excellent phone etiquette and customer service skills
- Knowledge of hotel management software is an advantage
- Ability to handle stressful situations with calmness and professionalism
- Flexibility to work various shifts, including weekends and holidays

At our hotel, we value our employees' contributions and offer competitive compensation along with opportunities for growth within the company. Join our team of dedicated professionals who are committed to providing exceptional guest experiences.

Please note that only qualified candidates will be contacted for further consideration. Thank you for your interest in joining our team as a Front Desk Agent.

Job Types: Full-time, Part-time

Pay: $17.00 - $18.00 per hour

Expected hours: No less than 16 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Free parking
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Morning shift
• Weekends as needed

Ability to Relocate:

• Secaucus, NJ 07094: Relocate before starting work (Required)

Work Location: In person