Orthodontic Scheduling Coordinator (Part-time)

Join our amazing team and embark on a rewarding journey with a beautiful high-end orthodontic practice in Northwest Austin! We are seeking highly ambitious individuals who are passionate about delivering exceptional customer service and can maintain exceptional, if not perfect attendance.

Our part time practice schedule is every Friday plus the first Saturday of every month. If you're ready to work in a fun environment, need a part time job that doesn't interfere with your University or full time job duties, this is perfect for you. If you are looking for a full time job, or plan to switch jobs when you find one, please do not apply. There's quite a bit of training needed for this position.

If you are selected you will be invited to a recorded zoom call and trained to perform basic duties for a $18/h paid working interview. If you get hired, you'll get a raise up to $20/h. Then, you will enter a 2 month experimental period where we review your attendance, punctuality and performance before considering you for another raise.

.What You'll Be Doing:

Engage with patients over the phone and in person, using our customized scripts.

Maintain a health-inspiring appearance and demeanor that aligns with the ideals and aesthetics of our practice.

Schedule appointments for new patients and handle inquiries, following our established protocols.

Handle rescheduling, address patient concerns, and provide exceptional support during their time at the practice.

Regularly follow up with past consultations to keep them informed about their decision- making progress.

Communicate promptly with the practice owner when encountering unfamiliar situations.
Keep the office, kitchen, staff bathroom, and patient areas organized, clean, and welcoming (cleaners are provided) during your shifts (4-5 Fridays a month, one Saturday a month).

Application Details: Availability for mandatory Fridays and one Saturday per month at the practice is required.

Perfect to exemplary attendance and punctuality over the trial period of 2 months is mandatory to keep this job.

Please include your LinkedIn profile or provide references with your application or resume to receive priority during the interview process.

Prompt response within 12 hours to our inquiries and follow-up communication is essential.
Selected candidates will undergo a quick screening call followed by a 20 min zoom training on our communication software and practice management and voIP and how to answer the phone for regular situations.

An in-person working interview will conclude the selection process. As you will be the front desk face of our practice, we expect a neat presentation and business casual attire.

Throughout a 2-month evaluation period, your performance and effort will determine possible salary increases or a promotion to treatment coordinator if there is interest.

Job Type: Part-time

Pay: $18.00 - $23.00 per hour

Expected hours: No more than 16 per week

Benefits:

• Flexible schedule
• On-the-job training
• Paid time off

Healthcare setting:

• Private practice

Medical specialties:

• Orthopedics

Schedule:

• 8 hour shift

Application Question(s):

• Are you ok with a background check?
• Do you have a complete linkedin profile that validates your work history? What is the link?

Experience:

• Customer service: 1 year (Required)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Required)

Language:

• Spanish (Preferred)

Work Location: In person