Grateful Bread is seeking a detail-oriented and organized Order Desk Production Planner to join our team. As an Order Desk Production Planner, you will play a crucial role in ensuring the efficient production and delivery of our bakery products to our customers. You will be responsible for managing customer orders, coordinating production schedules, and collaborating with various departments to meet customer demands.
Key Responsibilities:
Order Management:Receive and process customer orders accurately and efficiently.
Communicate with customers to confirm order details, delivery schedules, and any special requirements.
Maintain a comprehensive understanding of product availability, lead times, and production capabilities.
Production Coordination:Collaborate with the production team to create daily, weekly, and monthly production schedules.
Monitor inventory levels and coordinate with the procurement team to ensure adequate raw materials are available for production.
Optimize production schedules to meet customer demand while minimizing wastage and operational costs.
Quality Assurance:Work closely with the quality assurance team to ensure that products meet the company's quality standards before delivery.
Address and resolve any quality-related issues promptly and effectively.
Communication and Collaboration:Liaise with sales, marketing, and distribution teams to coordinate the timely delivery of products to customers.
Act as a point of contact between different departments, ensuring seamless communication and collaboration.
Documentation and Reporting:Maintain accurate records of customer orders, production schedules, and inventory levels.
Generate reports to analyze order patterns, production efficiency, and customer satisfaction.
Job Types: Full-time, Part-time
Pay: $18.00 - $20.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Weekends as needed
Work Location: In person