Optometry Front Desk

Employment Type

Full Time

Position

Private Optometry Front Desk

Job Description

Looking for a dependable Front Desk Receptionist for a growing private optometric practice. The right person must be professional, personable, able to multi-task, have good communication skills and have proficient computer skills. Benefits available for 30+ hours of work per week.

Job skills and task included but not limited to:

• Provide exceptional customer service during every patient encounter (in person or on phone). Always display a professional attitude with a smile; greet patients promptly and thank them when they leave
• Answer phones assuring prompt, courteous service at all times
• Check patient in/out of the office
• Politely, effectively communicate with patients, family members, providers and staff
• Take/manage messages for providers
• Verify & run insurance eligibility double checking to ensure completion
• Assure all paperwork is completed timely and accurately and is entered into MaximEyes software
• Knowledge of fees charged for common visits (Exams, CL evaluations, photos, co-payments and refractions)
• Discuss balances/payments due with patients
• Good medical terminology knowledge
• Maintains patient’s confidentiality
• Demonstrated knowledge of electronic medical records preferred
• Ability to work independently as well as part of a team
• Knowledge of optometry software, specifically MaximEyes, is a plus

Qualifications:

High School Diploma

Knowledge of HIPAA

Medical experience preferred

Skills and Abilities:

Customer Service skills

Knowledge of clinical administrative procedures

Excellent organizational skills and attention to detail

Job Type: Full-time

Pay: $13.00 - $14.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• 401(k)
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Medical Receptionists & Patient Registrars: 1 year (Preferred)

Work Location: In person