Front Desk Agent

JOB SUMMARY

The Front Desk Agent is responsible for computing, recording, and verifying numerical data for use in maintaining accounting records.

JOB DUTIES & RESPONSIBILITIES

• Keeps accurate accounts of cash, checks, and credit transactions.
• Handles confidential information, including guest records, with a high degree of integrity.
• Checking guest in/out
• Making sure your providing the highest level of customer service
• Makes daily deposits (as applicable).
• Verifies room charges and rates; verifies register has appropriate starting cash.
• Manages daily paperwork including occupancy report, guest list, cash drawer summary, balance sheet, account summary, history file, and housekeeping report.
• Submits reports to corporate office as appropriate.
• Performs duties of a Guest Service Agent.
• Performs and documents security walks on a regular basis.
• Implements proper procedures in emergency situations.
• Assists in setting up breakfast area as directed; replenishes breakfast items as needed.
• May be required to make management decisions in manager’s absence.
• Completes laundry as directed.
• Other duties as assigned.

Job Types: Full-time, Part-time

Pay: From $14.00 per hour

Expected hours: 24 – 40 per week

Benefits:

• Employee discount
• Free parking
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Morning shift
• Night shift
• On call
• Overnight shift
• Weekends as needed

Work setting:

• In-person

Experience:

• Hotel experience: 1 year (Preferred)

Work Location: In person