Responsibilities:
1. Quality Assurance:
- Develop and implement a comprehensive quality assurance strategy across all operational areas.
- Establish and maintain quality control processes, standards, and guidelines to ensure consistent delivery of exceptional products and services.
- Monitor and assess customer feedback, complaints, and quality metrics to identify areas for improvement and implement appropriate corrective actions.
- Collaborate with relevant stakeholders to develop and execute quality improvement initiatives.
2. Process Improvement:
- Identify operational inefficiencies, bottlenecks, and gaps in existing processes and workflows.
- Lead cross-functional teams to develop and implement process improvement plans to enhance operational efficiency, reduce costs, and streamline workflows.
- Conduct regular process audits to evaluate adherence to established procedures and systems.
- Drive a culture of continuous improvement by fostering innovation, promoting data-driven decision-making, and implementing best practices.
3. Data Analysis and Reporting:
- Utilize data analysis tools and techniques to identify trends, patterns, and opportunities for improvement.
- Prepare and present comprehensive reports to senior management, highlighting key quality and process improvement metrics.
- Use data-driven insights to drive strategic decision-making and support the achievement of operational goals.
Miscellaneous:
- Develop and implement processes and procedures to improve operational efficiency
- Negotiate contracts and agreements with vendors and suppliers
- Oversee strategic planning initiatives to drive business growth and profitability
- Manage and execute projects to ensure timely completion and quality deliverables
- Identify opportunities for business development and expansion
- Monitor and analyze operational performance metrics to identify areas for improvement
- Collaborate with senior leadership to align operations with overall company goals
Skills:
- Strong leadership abilities to effectively manage a team
- Proven experience in process improvement and implementing operational efficiencies
- Excellent negotiation skills for contract and vendor management
- Strategic planning expertise to drive business growth and profitability
- Proficient in project management methodologies and tools
- Demonstrated ability in business development and expanding market presence
- Solid understanding of operations management principles and best practices
- Experience managing cross-functional teams and collaborating with senior leadership
Job Type: Full-time
Pay: $80,000.00 - $100,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Relocate:
- Missouri City, TX 77489: Relocate before starting work (Required)
Work Location: In person