Manager, Operations

Career Area:

Manufacturing

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

The Product Support and Logistics Division (PSLD) is one of the most innovative divisions within Caterpillar. In PSLD, as within all of Caterpillar, our priority is our customers and helping them build a better world. We touch nearly every element of the services value stream from procurement to design and manufacturing to distribution. PSLD is responsible for Aftermarket Parts Distribution of Cat Parts, Integrated Logistics, segment Procurement and the design and manufacture of Wear Components (Undercarriage and GET) and Maintenance Components (Seals, Tubes & Hardware, Hose & Couplings, Fluids and Filters).

As the Manager, Operations for the Waco Distribution Center you will provide guidance and supervision to ensure the accomplishment of distribution center goals, including those related to budget and cost structure.  The role manages the day-to-day inbound and shipping operations across weekday and weekend shifts of a large facility.  The Manager, Operations leads a high performing team of two hundred (200) employees, including twelve (12) operational leaders.

Additional Information:

• Location:   Waco, TX (United States)
• Required Travel:   10% (Domestic)
• Relocation Assistance Offered:   No

What You Will Do:

• Promotes workplace safety among supervisors and workers; building understanding of safety policies and effectively engaging team members to build a strong safety culture.
• Oversee operations activities, ensuring that safety, and schedules and performance requirements are met and resources are used effectively.
• Driving improvements for overall operations performance and implementing production safety, cost, and quality control mechanisms.
• Monitors organizational adherence to policies and procedures.
• Employs tools and techniques for anticipating demand and assuring capacity.
• Other duties as assigned by Caterpillar management from time-to-time.

What You Have (Basic Qualifications):

• Analytical Thinking:  Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.
  • Seeks discrepancies and inconsistencies in available information; explains variances.
  • Organizes and prioritizes the sequence of steps to be taken to remedy the situation.
  • Identifies many possible causes for a problem based on prior experience and current research.
  • Quantifies the costs, benefits, risks, and chances for success before recommending a course of action.
  • Chooses among a diverse set of analytical tools according to the nature of the situation.
• Planning and Organizing:   Knowledge of the process of planning and arranging tasks and resources; ability to plan and organize both time and resources to get things completed while structuring and maintaining work in a systematic and highly methodical way.
• Performance Management:   Knowledge of successful performance management techniques; ability to apply organization's performance management system, practices, and tools to developing and improving individual, team, and organizational performance.
  • Identifies opportunities to enhance performance, e.g., practice assignments, training, shadowing.
  • Ensures performance goals, checkpoints, and feedback focus on behaviors.
  • Provides documented input to formal performance review conducted by manager.
  • Observes individual performance and provides fair and objective feedback.
  • Uses formal and informal rewards and recognition programs for employees.
• Manufacturing Operations:  Knowledge of manufacturing operations; ability to perform day-to-day operations of a manufacturing plant or facility for products.
  • Monitors organizational adherence to policies and procedures.
  • Facilitates communications across departments to ensure a smooth workflow in the plant or facility.
  • Evaluates the risks and safety hazards present in manufacturing operations.
  • Supervises daily operations to ensure production targets and forecasts are achieved.
• Manufacturing Safety:  Knowledge of manufacturing safety; ability to identify work-related hazards and perform necessary activities to meet regulatory requirements for the safety and protection of workers, environment, and site.
  • Performs safety inspections to assure compliance with OSHA requirements.
  • Promotes workplace safety among supervisors and workers; communicates safety rules and regulations.
  • Assesses and reports unusual or new safety hazards or violations; initiates corrective action.
  • Ensures that all employees and contractors comply with relevant safety policies and regulations.
• Manufacturing Standards, Procedures and Policies:  Knowledge of organizational standards, procedures, and policies in manufacturing activities; ability to plan, guide, and monitor manufacturing processes for compliance.

What Will Set You Apart (Preferred Qualifications):

• Bachelor’s degree in Manufacturing Operations, Supply, Logistics, or related field.
• Previous experience with EWM/SAP.
• Previous Project Management experience.
• Previous Lean Operations experience.

What You Will Get:

Through it all, we are  one team  – creating and delivering world-class components and solutions superior to the competition.  Learn more about the  Caterpillar Experience .  The total rewards package, beyond based salary includes:

• Annual Incentive Bonus Plan*
• Medical, Dental, and Vision coverage starting Day 1
• Paid Time Off Plan (Vacation, Holiday, Volunteer, etc.)
• 401(k) Savings Plan including Company match.
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSAs)
• Short and long-term disability coverage
• Life Insurance
• Parental Leave
• Employee Assistance Programs
• Voluntary Benefits and Employee Discounts
• Career Development

*Subject to annual eligibility an incentive plan guideline

About Caterpillar:

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

#LI

#BI

Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.

Posting Dates:

May 17, 2024 - May 30, 2024

Any offer of employment is conditioned upon the successful completion of a drug screen.   

EEO/AA Employer.  All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

Not ready to apply? Join our Talent Community .