Operations Manager

The Operations Manager is responsible for the overall direction, coordination, and evaluation of Corporate Logistics. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

The following job/task functions have been identified as the core functions of this position.  However, the supervisor or manager may assign additional duties associated with this position.

• Audit freight classifications
• Works with facilities to coordinate/develop/implement milk-runs to increase efficiency
• Communicates with known carriers to negotiate/develop standard rates
• Responsible for expanding carrier-base to create rate/load competition
• Responsible for supervising Haggerty Logistics truck drivers, temp truck drivers reporting to Haggerty Logistics, and applicable training of associates
• Responsible for using established milk-runs and daily route schedules to maximize usage of all Haggerty Logistics equipment, as well as to determine justification if additional equipment is needed
• Covers dispatch area of Transportation when coverage is needed
• Knowledge of IFTA, ISF Forms, Customs IB/OB, and NAFTA
• Works with Program Management, Sales, Purchasing, and other departments to arrange/process International Shipments, freight quotes, and what-if scenarios.
• Works with Director of MP&L to identify and implement both continuous improvement projects and cost saves
• Responsible for ensuring all D.O.T. and FMCSA guidelines are met, notifying Director of MP&L of issues, and presenting solution to potential problems
• Responsible for ensuring licenses, permits, inspections, certifications, and PM requirements are up-to-date
• Recognize the job extends beyond the specific responsibilities detailed here. 

Required Skills
Required Skills

• Be able to contact customers when needed to facilitate any situation

• Must have knowledge of all applicable state and federal regulations pertaining to interstate truckload transportation

 Customer Specific Requirements

The requirements listed below are representative of the required customer knowledge, skill, and/or ability. 

 

• Familiarity with form TS-1016 Customer-Specific Requirements Listing for ISO/TS-16949
• Ability to navigate customer websites for customer specific requirements

Technical Skills:

Ability to work with the following software packages or programs:

• Microsoft Office at an advanced level
• Effective email and electronic communication skills are required
• Ability to effectively use internet websites for shipping information
• This position requires a typing speed of 45 words per minute.
• Must have knowledge of all applicable state and federal regulations pertaining to interstate truckload transportation, DOT guidelines, FMCSA requirements
• Must be familiar with Haggerty Logistics Driver Manual

Required Experience

Education and/or Experience: 

Bachelor's degree (B. A.) from four-year college or university; or five years plus related experience and/or training; or equivalent combination of education and experience.

Certificates, Licenses, and Registrations:

• Valid and current driver’s license with an acceptable record including the ability to operate company vehicles
• Maintain valid and current Forklift Operators Permit