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Form of workTaunton State Hospital is seeking an Office Support Specialist I to support the Nursing Department in activities that ensure adequate staffing and promote timely sharing of essential information both inter and intra departmentally. Maintains the schedule for the nursing staff, including orientation and training schedules. Assists in the record keeping and analysis of overtime data. Arranges meetings with internal and external contacts. Responds to inquiries and assists with various office programs.
Please note: This position is 37.5 hours from 9 a.m. to 5 p.m. Days off are Saturday and Sunday.
Duties and Responsibilities (these are a general summary and not all inclusive):
- Monitors and updates the electronic staffing schedule.
Collaborates with Nursing Educator, Nurse Manager/s and Nurse Executive to coordinate scheduling of new employee orientation, secondary OT orientation and staff trainings. - In collaboration with OT scheduler, acts as the backup to maintain overtime sign up log and tracking books.
Communicates staffing needs effectively to supervisors and nursing administration. - Compiles overtime data entered for the Nursing Department within specified applications/ electronic files,and submits to designated administrative staff at the end of each payroll cycle.
- Provides direct support to the Nurse Executive, Nurse Managers and Nursing Supervisors on a daily basis.
- Provides back up for timesheet corrections and approvals.
- Attends unit and departmental staff meetings and provides support as minute taker as assigned/ requested.
- Supports the Executive Nurse in managing Nursing Department PI Projects including collecting, aggregating, and analyzing data for use in designated Performance improvement initiatives, taking and distributing meeting minutes and securing votes for approval as assigned.
- Coordinate with Executive Nurse / Director of Nursing, Managers and RN supervisors to schedule and support interviews for employee candidates, investigations, promotions.
- Works with fact finders and investigators to gather requested information as assigned.
- Creates and maintains databases and spreadsheet files.
- Types and photocopies minutes of unit/ department meetings and other items as requested, including Nursing Leadership meetings, Nursing Supervisor meetings, Letters, Program schedules, attendance sheets, unit-based forms, and protocols, and distributes as assigned.
- Pre-admits patients as assigned.
- Schedules conference rooms as requested by nursing staff.
- Checks emails regularly for important hospital and department communication.
- Acts as the backup to the OSS Scheduler, and Medical Clinic unit clerk- performs functions as requested/assigned.
- Participates in performance improvement teams as assigned.
Preferred Qualifications:
- Experience working within a nursing department.
About Taunton State Hospital
Taunton State Hospital (TSH) operated by the Department of Mental Health (DMH) is a 45-bed inpatient facility that provides continuing care inpatient services to adults with major mental illnesses. The hospital is a leader in the successful integration of the Principles of Recovery and a rehabilitation philosophy into the treatment model and a part of the Southeast Area which works closely with the inpatient treatment teams to facilitate patients' discharge back to the community.
DMH Mission Statement:
The Department of Mental Health assures and provides access to services and supports to meet the mental health needs of individuals of all ages, enabling them to live, work and participate in their communities. The Department establishes standards to ensure effective and culturally competent care to promote recovery. The Department sets policy, promotes self-determination, protects human rights and supports mental health training and research.
Pre-Hire Process:
A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori.
Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.
Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website.
If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the Reasonable Accommodation Online Request Form.
For questions regarding this requisition, please contact Executive Office of Health and Human Services Human Resources at (508) 977-3263.
First consideration will be given to those applicants that apply within the first 14 days.
Office Support Specialist I:
Applicants must have at least (A) two years of full-time, or equivalent part-time, experience in administrative work experience or (B) any equivalent combination of the required experience and the substitutions below:
Substitutions:
I. An Associate's or higher degree with a major in business administration, business management or public administration may be substituted for the required experience.
II. An Associate's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.
Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.
Educational substitutions will only be permitted for a maximum of two years of the required experience.
Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
Want the specifics? Explore our Employee Benefits and Rewards!
COVID Vaccine: As a condition of employment, depending on job assignment and location, employees may be required to have received COVID-19 vaccination and/or other vaccinations, or to have been approved for a vaccination exemption prior to their start date. Details relating to demonstrating compliance with this requirement will be provided to applicants selected for employment.
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.
