Address
Form of work
SalaryAbout us
We are professional, agile and innovative.
Our work environment includes:
- Modern office setting
- Food provided (Occasionally)
- Casual work attire
- International workforce
- Company perks (Quartely Bonus - Discretionary)
- Safe work environment
```Duties```
- Excel is a must. (Formulas, etc.)
~ Assist Sales with Landed Costs Matrix, Customer Quotes, etc.
- Provide exceptional customer service to clients via phone, email, and in-person interactions
- Answer customer inquiries and resolve issues in a timely and professional manner
- Assist customers with order placement, and tracking
- Maintain accurate customer records and update information as needed
- Collaborate with other departments to ensure customer satisfaction
- Assist with customer complaints to get resolved ASAP
```Qualifications```
- High school diploma or equivalent required; associate's degree preferred
- Previous experience in a customer service role is highly desirable
- Strong communication skills, both verbal and written
- Proficient in using phone systems and other office equipment
- Excellent phone etiquette and active listening skills
- Ability to multitask and prioritize tasks effectively
- Strong organizational skills with the ability to manage calendars and schedules
- Proficient in basic clerical tasks such as filing and data entry
- Ability to work well in a team environment and manage team members as needed
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- Flexible schedule
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Work Location: In person
