Office Coordinator

About Us

At Massage Works Therapy Center, we offer a wide range of services. Our most popular massage services include: Deep Tissue, Relaxation, Reflexology, Lymphatic, *Couples, and Prenatal.

We have an opening for a front desk Office Coordinator position at. Pay starts at $13-15 hour, with monthly bonuses of $100-$300 extra a month. There's ample opportunity for bonuses, discounts on massages, and free birthday massage. Must be reliable, organized, and willing to learn! We do our best to provide a great environment that relieves stress for our clients and our staff. If you are motivated and have a solid work ethic, please provide a resume.

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JOB PURPOSE AND REPORTING STRUCTURE: Office Coordinator is responsible for keeping the client flow through the office and providing a relaxing atmosphere with a friendly personal touch while coordinating appointments.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Answering the phone(s),
• Scheduling appointments
• Filling each room and each therapist’s schedules. Alternate bookings to fill all therapists’ schedules if no specific therapist is requested.
• Confirming appointments day before.
• Knowledge and understanding of our services and products, knowledge of therapist’s skill sets to help when scheduling.
• Offer memberships to all clients, understand membership program and benefits.
• Understanding scheduling software.
• Building relationships with clients, looking ahead in the schedule to plan when to re-book, knowing when clients are missing and calling them.
• When Office Supervisor/Manager is not on the property, OC is the acting supervisor of the office and in charge of business. It is always recommended to contact your Office Supervisor/Manager if there is any situation you are uncomfortable with.
• Balance cash drawer for opening or closing as required. Keep change for cash drawer. Close drawer and keep all monies locked up properly at end of day.
• Assist in room set-up and laundry.
• Greeting all clients as they come in. Offer water and ask if they need to use the restroom before they get started.
• Dress appropriately and act professionally (business casual, no blue jeans). *
• QUALIFICATIONS: To perform this job successfully, an individual must have a good understanding of Microsoft Office, to include Word, Excel, and PowerPoint as well as email and Internet. (The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

EDUCATION and/or EXPERIENCE: Requires a High School diploma or equivalent. Basic computer skills are required. Customer service experience is helpful.

Job Type: Part-time

Pay: $13.00 - $15.00 per hour

Job Type: Part-time

Pay: $14.00 - $15.00 per hour

Expected hours: 9 per week

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 8 hour shift

Ability to Relocate:

• Fort Wayne, IN 46804: Relocate before starting work (Required)

Work Location: In person