Office Assistant/Receptionist

We're a private, independently owned, family-oriented optometry office serving the Newtown, CT community for over 40 years! We are looking for an energetic, detail oriented, friendly, multi-tasker, and reliable staff member to join our team! We are small but mighty and slightly plant-obsessed.

FULL-TIME PERMANENT (32-40 hours per week), Our hours are family-friendly, Mondays-Fridays 9-5

JOB DESCRIPTION

• Schedule appointments and triage appointment requests for urgency
• Greets patients, answers phones, takes/scan insurance cards
• Dispense glasses and contact lens orders
• Collect co-payments and outstanding balances
• Provide a wide range of administrative and support services
• Will train to become an optometric assistant and optical assistant

SKILLS AND ABILITIES

A prior receptionist or optometry experience preferred, but can train the right candidate.

• Great with people - warm, friendly, and helpful in person and on the phone
• Positive outlook and upbeat personality
• Superior customer service skills and strong people skills — you're approachable, a good listener, and empathetic
• Superior customer service skills
• Possesses excellent verbal communication skills
• Demonstrates proficient computer skills (word processing, email, internet, Excel, etc.)
• Be extremely organized and can multi-task
• Excellent oral and written skills
• Sales skills are a plus

Job Types: Full-time, Part-time

Pay: $16.00 - $22.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Health savings account
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends

Ability to Commute:

• Newtown, CT 06470 (Required)

Work Location: In person