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Form of work
SalaryWe are looking for two organized, self-directed, and positive individuals to join our administrative/Customer Service team. You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
- Handle customer inquiries and complaints
- Input, file, and invoice orders
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Answer inbound telephone calls
- Develop and implement organized filing systems
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Collect on past due invoices
- Perform associated office tasks
Qualifications:
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
You may be asked to work on miscellaneous projects (creating spreadsheets, scanning documents, putting together presentations, etc.) as needed.
Thank you for your interest!
Job Types: Full-time, Part-time
Pay: $16.00 - $19.00 per hour
Expected hours: 40 per week
Benefits:
- On-the-job training
Experience level:
- No experience needed
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Education:
- High school or equivalent (Preferred)
Work Location: In person
