Front Office Receptionist/Medical Assistant

Pediatric office is looking for a Front Office Receptionist/MA

Job Duties

• Must be able to multitask in a fast-paced environment
• Supervision of patient scheduling, registration, medical records, data entry, insurance verification and bill/copay collection.
• Available to work weekend on as needed basis to help with weekend coverage.
• Coordination of the day-to-day operations of the practice & promoting excellent customer service by all levels of the staff
• Develops, implements, and maintains office policies and procedures
• Maintains and manages all filing and organizational systems for the practice
• Ensures patient satisfaction, including troubleshooting when there is a complaint
• Ensures regulatory compliance with HIPAA, OSHA, labor laws, and other federal, state, and local regulations.
• Ensures staffing is appropriate for day-to-day operations

Experience

• Minimum of 1 year in a medical office setting.
• Willing to train

Knowledge, Skills, and Abilities

• Knowledge and experience in all aspects of billing.
• Knowledge of regulations related to Medicare, Medicaid, and commercial insurance.
• Knowledge of HIPAA and labor law
• Strong customer service skills
• Skill in using healthcare software and computer systems
• Knowledge of maintaining supplies and equipment for the medical setting.
• Multitasking skills & Problem-solving skills
• Professional communication and presentation skills, including face to face, email, telephone, and video conference.
• Knowledge of continuous process improvement concepts and practices
• Ability to communicate professionally with clinicians, nurses, allied health staff, administrative staff, frontline staff, contractors, governmental agencies, insurance payers, patients, family members of patients, suppliers, and the general public, of all age levels from child to senior citizen.

Expected Salary

Hourly amounts vary based on years of experience and education

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Benefits:

• Paid time off

Healthcare setting:

• Medical office

Medical specialties:

• Pediatrics

Schedule:

• 8 hour shift
• Afternoon shift
• Day shift
• Evening shift
• Monday to Friday
• Morning shift
• Weekends as needed

Experience:

• Medical terminology: 1 year (Required)
• Computer skills: 1 year (Required)
• Customer service: 1 year (Required)

Work Location: In person