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SalaryAt HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.
HelloFresh’s Office Assistant, Workplace Operations will be responsible for supporting the reception function at our Boulder office.
In this role, you will be the “face” of HelloFresh. Responsible for welcoming all of our guests, visitors and employees, seeing to it that they have all the information and access they need to have a successful day. You will be energized by this role if you enjoy working with and interacting with individuals across the entire organization.
You will…
Reception:
- Run floor reception Onsite M-F 7:30am-3:30pm always ensuring there is coverage or clear communication to guests when reception is empty
- Assist in morning setup including resetting office chairs, stocking supplies, conducting space walk-through.
- Answer and screen incoming phone calls to the Boulder HQ, escalate as needed to the follow up channel such as HR Help
- Provide a friendly, professional welcoming to all employees & visitors arriving at the office
- Prepare for and welcome new joiners, ensuring they have the information they need to thrive in office. Including visit procedures, wifi information, and general office how-tos.
- Ensure reception area is tidy and presentable, with all necessary stationery and material
- Lead office related deliveries, drop-offs, and pick-ups
- Assist with office security by following safety procedures and controlling access via the reception desk (monitor check-ins, issue visitor badges)
Projects Boulder HQ:
- Support with Boulder HQ employee security badging processes
- Support employee engagement activities by assisting with organization of employee facing events
- Assist with catering orders as needed
- In partnership with the Boulder Office Manager, Security, and building management, coordinate onsite visits of maintenance and vendors for different office related projects and facility needs
- Manage HelloFresh mail including sorting & scanning incoming mail
- Maintain confidentiality and compliance for all mail received by this team
You have/are...
- Independently problem solve for day to day occurrences, escalating larger issues to your
manager
- Communicates information clearly and effectively.
- Esthetics are important, so this person should have a great eye for detail and organization, with very high standards for a neat and organized office.
- Okay with getting your hands dirty (literally and figuratively!)
- Customer obsessed – You have an absolute passion for ensuring a great customer experience with every contact.
- Very strong organizational and time management skills
- Confident working in an autonomous role
- Creative, solutions focused and excited by a challenge
At minimum, you have...
- 2+ years experience in an office environment
- Bachelor’s degree preferred, but not required - equivalent work experience considered
- Familiarity with Google suite & MS Office
- Lift Up to 30 pounds
It is the policy of HelloFresh not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because they are a protected veteran.
Colorado Pay Range
$20—$24 USD
About HelloFresh
We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers’ homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!
At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company’s commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.
We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.
To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn.
HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:
- Europe:EUaccommodations@hellofresh.com.
- APAC: APACaccommodations@hellofresh.com
- United States: USCandidateAccommodations@hellofresh.com
- Canada:CAaccommodations@hellofresh.com
