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SalaryOffice Administrator
Silver Tree Residential, LLC is one of the fastest growing property management companies in the industry. We were formed in 2008 to operate a growing portfolio of multi-family and senior apartment communities. Our primary goal is to provide the best quality housing possible to our residents with safe, quiet, and amenity filled communities. Our exhaustive resident screening process is important to making each property successful, by aiming to improve the quality of our residents' living environment. Furthermore, we have been successful in achieving extremely high REAC and MOR scores in all of our communities. It is through this firm commitment to excellence, that we at STR demonstrate a resounding record of success with our ever-growing portfolio of housing communities.
Responsibilities include, but are not limited to:
- Post collections to the computerized property management system and monitor it with up-to-date data entry.
- Efficiently process and file forms and documents as necessary, maintaining confidentiality of personnel and residents.
- Maintain thorough knowledge of lease terms, specifications, amenities, rates, sizes, and locations of property and all community policies.
- Develop full knowledge of application information required, screening processes and policies regarding rentals.
- Conduct all initial certifications, annual re-certifications, and interim certifications. Audit all move-in files and assist with move-in certifications and qualifications as needed.
- Regularly review Recertification schedule to ensure all re-certifications are processed at least 60 days prior to the effective date of the certification.
- Prepare and execute all required notices, interviews, verifications of household information, and completion of the Tenant Income Certifications.
- Pull EIV reports for all move-ins; and follow up on EIV reports per policy including the resolution of EIV discrepancies.
- Review and monitor compliance policies and procedures on property wait lists, and communicate any items of concern.
- Maintain a schedule/calendar of required compliance reporting due dates for multiple funding and government agencies.
- Attend training seminars and events related to various funding programs with the Community Director’s approval.
- Utilize and maintain all data in OneSite property management system.
- Responsible for maintaining a professional appearance and attitude at all times.
- Work with Community Director and other office personnel to assist in daily administrative tasks.
- Build and maintain databases that include: tenants, vendors, local resources, prospects, etc.
- Maintain an operations manual that documents all systems, processes and standards.
- Keep the Community Director informed regarding any problems or issues that need to be addressed.
- Assist in preparing marketing materials for Leasing purposes.
- Assist in annual recertification process by completing and filing compliance documents.
- Act as point of contact for any printed resident correspondence, such as regular newsletters, flyers, etc.
- Act as point of contact for any other office inquiries.
- Assist the Community Director with various administrative duties crucial to the operation of the community.
- Effective and timely communications with Community Director and other staff members.
- All other administrative tasks as deemed necessary by management and ownership required to operate the property as efficiently as possible.
Qualified candidates will receive a competitive pay and benefits package, including health insurance, 401(k), paid vacation, guaranteed holiday bonus, and much more!
For more information, please visit our website: www.st-residential.com.
Silver Tree Residential is an Equal Opportunity Employer and Drug-Free Workplace.
